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Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port

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1450 SE 17th Street Causeway, Fort Lauderdale, FL 33316 (Formerly Extended Stay America Fort Lauderdale - Convention Center - Marina)
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Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port
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252 Reviews from our TripAdvisor Community

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San Diego, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Loved my one week stay here. Room is comfortable and quiet, great location. Love having a kitchenette available. Towels are kind of lame in quality but considering the price I paid, I can't complain. Free parking is great. Free internet is not really free, it's "yelling at the computer" slow, so you have to pony up for paid internet if... More 

Helpful?
Thank SD_Chan_Clan
Utica, New York
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

When we were checking in, there was an older couple in front of us. The woman had reserved a handicapped accessible room. However, when they checked in, there was none available. The woman could barely walk by herself, with a cane. We checked in once they gave in to not having the room they reserved. We received our room keys... More 

Helpful?
Thank Lindsay P
MONTREAL
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Got this hotel on Priceline. I had 2 separate reservations, one for Friday and a separate one for Saturday. This is important and you will understand why as you read this review. Got in Friday night at around 9:00 pm. As they offer free shuttle, I called the hotel three times, no answer. Gave up and took a cab. Once... More 

Helpful?
Thank GARDA60
Manager_11525, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for... More 

Chambly, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 2 nights before our cruise. Very expensive for what you get. ( basically nothing). There is an extremely basic continental breakfast. No maid service. We asked what the rate would be for 1 night when we get back from our cruise. We were quoted $374...it was cheaper at the embassy suites which very classy and includes... More 

Helpful?
Thank linkdun
Manager_11525, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In... More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

I was very displeased to find that there is no maid service unless you stay more than 7 days. No fresh towels daily, no removal of garbage and nobody explained this while booking or upon arrival. Nice location but it is worth to pay that little bit extra to stay next door at Holiday Inn Express. At least you could... More 

Helpful?
Thank Steven B
Toms River
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 31, 2015 via mobile

Room was fair but not as clean as I would have liked and it had a strange odor to it. The real problem wad the room rate, it was wrong when I checked in and it took 3 conversations and an email to correct it. Wouldn't go back.

Helpful?
Thank John H
New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 23, 2015

Basic accommodations but good value for your money and I recommend you book via a deal website to get a good rate. Parking is free in their parking lot. WIFI, is free and available in the room. Speed is slow as expected with what you get from other similar priced hotels. Very close to a huge strip mall. About 10-15... More 

Helpful?
1 Thank soccercraze
Manager_11525, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the issue you experienced with our Internet services. We are sorry for this issue, but are happy to read that provided you with a great value and a convenient location. Once more, thank you for posting your... More 

East Lansing, Michigan
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 17, 2015

Staff was responsive to needs. The shuttle driver was great and on time he was knowledgeable of the area with good recommendations. They are located off of a main road with different food options with in walking distance.

Helpful?
Thank Jennifer E
Manager_11525, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

Thank you for your review of our property. I truly appreciate your comments regarding our accommodating staff and convenient location. I’m glad you enjoyed all the amenities our hotel has to offer! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

boone
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed November 15, 2015

Where to begin. No amenities such as a coffee pot, no ice, only warm coffee at the front desk , flat pillows, wind around the window. Called front desk at 3am to complain about sounds outside from 1am till 3am. All this for $200 night. Worst than a roach motel. Booked on Expedia whose web site said free parking and... More 

Helpful?
Thank dickBoone
Manager_11525, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that your experience was not to our company’s high standards. While we no longer keep dishes in guest rooms, these items, including coffee pots, are available at the front desk. In response to your feedback, we are working to update our shuttle information and will make sure... More 

toronto
Level Contributor
122 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
4 of 5 stars Reviewed November 4, 2015

This is the second time I have stayed here and I like it. Hotel is basic but clean. Reception staff are fantastic. Stacy and Cherry were excellent. Location is good. Ross and Dollar Store across the street. Publix and Walgreen close by. About a 30 minute walk across the bridge to the beach. Very close to cruise terminal. About a... More 

Helpful?
Thank tocanada2
Manager_11525, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. It's great to hear that our staff provided you with exceptional customer service and that you found our location to be convenient to your needs. Once more, thank you for posting your review. We look forward to having you visit with... More 

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