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Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port

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Traveler (53)
Room & Suite (34)
Dining (2)
Overview
  • Excellent26%
  • Very good30%
  • Average24%
  • Poor10%
  • Terrible10%
Travelers talk about
“cruise port”(56 reviews)
“instant oatmeal”(5 reviews)
“total wine”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Airport Transportation
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
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Rooms
Apr 29Apr 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (429)
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387 results
Traveler rating
109
104
91
40
43
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LanguageEnglish
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109
104
91
40
43
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All reviewscruise portinstant oatmealtotal winedollar storeacross the streetshuttle driversmall kitchenwithin walking distancepots and pansfull size fridgefront desk staffstayed here for one nightfree shuttlecoffee makerhotel shuttlestaff was very friendly and helpfulrooms were very clean
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1 - 5 of 387 reviews
Reviewed 4 days ago via mobile

Whatever happened to hospitality? Let alone warm hospitality? I’m sitting on the “shuttle service” offered by the hotel writing this review; that’s how much I want people to avoid this hotel. The staff was never welcoming in their tone on the phone and didn’t offer...More

Thank Katie M
Response from 00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise PortResponded 4 days ago

Katie, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More

Hotel's Favorite
Reviewed August 8, 2017

We arrived after 5:00 pm and Jameish was very welcoming. She answered all of our questions. We were there for a convention and we asked if they could store our luggage on Saturday as we were checking out that morning. She said they could store...More

Thank VICKI H
Response from 00esa, General Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise PortResponded August 9, 2017

Vicki, thank you for choosing to stay at Extended Stay America - Fort Lauderdale - Convention Center - Cruise Port. We are glad that everything went so well during your stay and that our staff made for a memorable experience. I will surely share your...More

Reviewed 1 week ago via mobile

My friend and I stayed for four days during the Tortuga concert. The customer service was EXTREMELY friendly and super helpful! The rooms were standard and had everything you needed all in good condition. “Free breakfast” was not what we thought. They only had snacks...More

Thank rbitjeman
Response from 00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise PortResponded 1 week ago

Thank you for choosing Extended Stay America while here for the concert. We are delighted to read you liked our convenient location and courteous service as well as all the facilities we have to offer. Thanks for being our guest, and we look forward to...More

Reviewed 1 week ago via mobile

Looking back on the reviews I wish I had taken note! We got into ft lauderdale late in the day around midnight but had call at 4pm to confirm. Got to the hotel with our two year old and they didn’t have a room but...More

Thank Bex E
Response from 00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise PortResponded 1 week ago

Thank you for choosing to stay with us. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and...More

Reviewed 2 weeks ago via mobile

We found the staff at Extended Stay America all very helpful and friendly especially Shaneka, the room was quite large and clean, but tired, we found this hotel very expensive for the state of the hotel, however it is very handy to the port and...More

Thank David S
Response from 00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise PortResponded 2 weeks ago

David, thank you for choosing our hotel. We are happy you liked our convenient location and appreciate you complimenting our wonderful staff, specifically Shaneka. However, we are sorry you found us to be expensive. Please know that our pricing is in line with what comparable...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$102 - $259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$102 - $259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (53)
Room & Suite (34)
Dining (2)
Pool & Beach (1)
Questions & Answers
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gouraus
February 12, 2018|
AnswerShow all 3 answers
Response from Drit45 | Reviewed this property |
They don’t have a shuttle pickup. I would stay at another hotel. This hotel is sub standard.
0
Votes
GREG M
October 7, 2016|
AnswerShow all 3 answers
Response from deedeep1 | Reviewed this property |
I can't answer the first part of your question since we were lucky enough to have friends in FLL who picked us up at the airport and drove us to the hotel. We did put our name on the list when we arrived to take the shuttle... More
1
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Room Tips
"Very Basic, No views, be there before 9:00pm, Noisy old A/C."
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"For a better room, go to another hotel."
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"Stay away from main road ie North end of building."
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"Shop around ! Better hotels at the same rates.."
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