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Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port

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Traveler (73)
Room & Suite (45)
Dining (2)
About
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Quiet
Family
HOTEL CLASS
Hotel links
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Location
Full view
89Good for walkers
Grade: 89 out of 100
55Restaurantswithin 0.25 miles
3Attractionswithin 0.25 miles
Reviews & more
464Reviews
97Photos
16Q+A
68Room tips
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Popular mentions
The staff was nice and helpful. Especially the daytime desk clerk. The housekeeper was kind enough to come turn on the shower for us (a bit confusing). However, the appliances could use a deep cleaning or replacing. They were badly stained.The room and an old smell (assuming it
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Response from 00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port
Responded yesterday
Thank you for choosing to stay with us. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the cleanliness and maintenance issues you encountered in your room. We assure you that we have discussed your feedback with the respective teams, and we’re working with them in order to fix all the problems you mentioned immediately. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
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Hotel's Favorite
Thx to Shaniece and her front desk co-workers enjoyed my visit during thanksgiving week had a blast the room was a excellent [112] peace and quite for the whole week i was there. Your team need a Raised I will always come,back to visit l. Next time bring Maze and Kevin over to
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Response from 00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port
Responded Dec 5, 2018
Thank you for choosing Extended Stay America while here to celebrate the Thanksgiving week. We are thrilled to know you had a relaxing stay with us and that the service provided by our staff was above and beyond your expectations. Our team has appreciated you for highlighting their efforts. Thank you once more for the kind comments, and we look forward to serving you at your second home. Sincerely, Hotel Management
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I don't know where to start, so I am just going to bullet off the issues: 1) Checked in and they said I needed to pay for the full hotel service, but I had already paid online. Not feeling comfortable having them re-charge my card, the gentleman said I needed to use a separate
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Response from 00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port
Responded 2 weeks ago
Scott, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
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Arrived after driving from Ohio all night. Were told that they had canceled our reservation and we were stuck with nowhere to stay. And this was after multiple phone calls and being placed on hold for a minimum of 30 minutes each time. When we went to check in, staff was
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Response from 00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port
Responded 2 weeks ago
Thank you for your most sincere review regarding your stay with us. Your candor is appreciated, and we're sorry for the issues you experienced with our front desk. We have shared your comments with our team and corrective action has been taken. We apologize that we fell short in providing the excellent service you deserve. We hope you will give us another chance to prove ourselves and to show that we do take great pride in providing wonderful service to our guests every day. Sincerely, Hotel Management
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The front desk person was very helpful. Good customer service. This hotel does show it's age. I wouldn't want to actually do an "extended stay" here. It really wasn't worth the over $200 I paid to stay here for one night. I would choose a different place to stay if I come
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Response from 00esa, Manager at Extended Stay America - Ft. Lauderdale - Convention Center - Cruise Port
Responded 3 weeks ago
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age.  We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again!   Sincerely, Hotel Management
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If u stay at some hotels they will allow it but a car unattended for 6 days is a risk of breakin unless u park at a good hotel with securtity
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Hi, Can I send packages from online purchases to the hotel? Thank you
I suppose if you are there for a while there is nothing stopping you ordering things for delivery to a non billing address, but doubt if you'll be able to expect staff to take responsibility for your item(s) if you aren't around to receive it. I've always found staff to be helpful though, so reckon you should just ask. Hope that helps
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Can I expect a clean room when I arrive ? It says at their webpage cleaning once a week .I will stay just one night.
Any hotel or accommodation that didn’t provide their guests with a clean room wouldn’t be in business long. The rooms are clean upon arrival, but the frequency of additional cleaning is down to your request, (and at additional cost). So if you aren’t messy you get it cheaper, but if you want it cleaned regularly it’s at a supplement. So in effect it’s your choice. One night won’t be an issue, and if your room isn’t to your satisfaction, tell them, as we have found them amenable and helpful. Hope that helps Jo
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Is it save to walk to the cruise port -traffic wise or do you provide a shuttle. When yes , how much is the shuttle and what times ? thank you
Yes, it is safe, probably a 15 min walk , but with bags could be hard work, the cab cost us $12
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We are staying at the hotel after the cruise. Can we get shuttle pick up to reach the hotel after the cruise? Genie
They don’t have a shuttle pickup. I would stay at another hotel. This hotel is sub standard.
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"Don't stay here"
"great value"
"Corner rooms offer more light with two windows"
"Very Basic, No views, be there before 9:00pm, Noisy old A/C."
"For a better room, go to another hotel."
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PRICE RANGE
$136 - $309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stayamerica fort lauderdale - convention center - marina hotelextended stay america fort lauderdaleextended stay fort lauderdalefort lauderdale extended stay
FORMERLY KNOWN AS
Extended Stay America Fort Lauderdale - Convention Center - Marina
LOCATION
United StatesFloridaFort Lauderdale
NUMBER OF ROOMS
117
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