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We reserved this property with a third party app that said there was a spa tub and pool. We get there and were told it is out of service for a few weeks, but that we can travel "5 minutes" down the road to another La Quinta to use theirs. It actually took 15 minutes, we changed in the car, only to enter and be told that it closes at 6pm due to "regulations." Back to the original hotel we drive, through traffic that made it impossible to go the right direction so we had to drive one direction and then turn around in order to get back. The rug smelled like urine. The beds were comfortable and the breakfast was fine, but the fitness center was a huge joke. You couldn't adjust the exercise bike and there were no cups, paper towels, or regular towels and it was boiling hot with no fans. The signs directed you opposite ways to get back to your room so it was confusing to find it. The worst part though was probably that the alarm clock went off at 6am while we were on vacation. A nightmare stay. La Quinta was a huge disappointment and we used to be big fans of the chain. It's very loud at all hours. I am giving it a 2 only because the bed was good. But everything else was just dreadful.
I called friends that were in meetings and said I need help I did not know what I was doing when I booked this place on line. I am from NY, it was horrible. I did not know that places that dirty and smell so terrible were allowed to function. I will never book anywhere in Florida without first callings friends to help me. I booked the hood. It’s bad seriously it’s bad.
Arrived late each day and left early each morning. Missed the complimentary breakfasts even though they begin them at 6:30 which is great but not early enough for us. Rooms were pretty spacious and clean; had coffee maker and fridge. Didn’t get a chance to use any of the amenities but the pool looked nice. Parking lot could use some tree trimming and better lighting. Thought it would be noisy due to our room being close to highway but it was fine. Staff was friendly and helpful. Was there for work/trade show and the location and services were just fine.
The hotel is located just a bit north of downtown but still a very good location, close to many amenities. My room was exactly what I hoped for, large with a sitting area and nicely appointed. There was no microwave but there was a fridge. The vanity area was exceptionally spacious as was the actual bathroom. Tatiana at the front desk was wonderful. She was pleasant, helpful, accommodating and friendly, she could give lessons in guest relations. Rounding out the property is a pool and jacuzzi. The A/C worked perfectly, the towels were plush and there was a good breakfast. The Cats were welcomed and enjoyed their stay as well. I'd come back in a heartbeat!
Ants were in the sink in the bathroom. Roaches were on the door and dead ones in the draws. People were smoking marijuana next door and the smell came into my room. Not what I wanted to smell at 5 in the morning.