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The Ritz-Carlton, Amelia Island

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4750 Amelia Island Parkway Amelia Island, Fernandina Beach, Amelia Island, FL 32034-5501
COVID-19 update: See the added health and safety measures this property is taking.Read more
11 people are viewing this hotel
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Traveler (1712)
Room & Suite (457)
Pool & Beach (237)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Amelia Island
Updated 06/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 16 hotels in Fernandina Beach
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Immerse yourself in southern charm at The Ritz-Carlton, Amelia Island. With 13 miles of pristine beaches to explore, you’ll find yourself basking in the glow of the sun as you swim, relax or walk along the sandy shore at our Amelia Island luxury beachfront hotel. As one of the most popular beach destinations on the East Coast, our luxury hotel on Amelia Island provides a welcome barrier between you and the world beyond. Welcome to Florida!
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Poolside bar
Golf course
Tennis court
Aerobics
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Flatscreen TV
Sofa bed
Bidet
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Spanish
Hotel links
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3061Reviews70Q+A100Room tips
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Popular mentions
Tiffany S wrote a review Today
1 contribution
1. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting North East Florida 02. They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. 03. I had a wonderful experience at the Ritz Carton. Every staff member I encountered, from the valet to the check- in to the cleaning staff (Janiking) were delightful and eager to help! Thank you! Will recommend to my colleagues and family.
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Date of stay: October 2021Trip type: Traveled with family
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Mtnbrookie wrote a review Oct 23
southeast97 contributions37 helpful votes
Visited this month for a 5 night stay. All expectations were met and exceeded. Every RC team member we encountered was happy and courteous. The personal touches by the entire RC team went above and beyond to make our anniversary special. Although the hotel was hosting two conferences, the resort never felt overcrowded. While I am sure they are still understaffed still, this was never presented to us as an excuse and everyone appeared to instead just give 110%. Highly recommend and look forward to returning soon.
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Date of stay: October 2021
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JR wrote a review Oct 22
1 contribution
My wife and I had a very disappointing experience when we traveled there for three days in August. My observations below: 1. Lack of upgrades. I understand you can't expect an upgrade, but I have very high status in Bonvoy, the hotel was at VERY low capacity (confirmed by numerous staff members) and we also have a corporate relationship with Marriott. Despite all of these factors, we were only given a standard king room with only a partial water view. Just unacceptable to not even get a full water view. 2. Suboptimal valet service. We drove an electric vehicle to the hotel and it got stuck in the charger. Fine, but we called down 90 mins ahead of time and the valet service refused to inform us that they couldn't retrieve our car and it took an hour before they finally admitted it and we ended up late to a dinner reservation. 3. Poor casual restaurant experience. We had dinner at their casual dining restaurant, Coast, and it was horrible. Poor service, bland food and they overcharged us for the wine. 4. Poor beach service. Towels strewn all over the beach chairs despite lots of staff on hand. Their staff had obviously not been properly trained. 5. Room renovations are OK but not great. They recently renovated their rooms, but they aren't impressive. No towel bar in the bathroom (only in the shower), no master on/off switches and the outside of the hotel has not been renovated, so the balcony feels dirty and dated. Fine for a Sheraton, but not for a Ritz Carlton. 6. Pluses. On the plus side, the staff is generally helpful. The spa and fitness center have both not been renovated (and need it), but the spa and fitness service is excellent. Their fine dining restaurant, Salt, is decent but not memorable. They do have a very nice pool area and outdoor bar area. The location overlooking the dunes is beautiful. Hope people find this helpful. They need to renovate the rest of the hotel as well as properly train their staff before they are really ready to reopen.
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Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: Make sure it directly and fully faces the ocean and not just partially.
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Response from RCAI Manager, Guest Services / Front Office at The Ritz-Carlton, Amelia Island
Responded yesterday
Dear BlufftonNYC, Thank you for taking time to provide your feedback on Trip Advisor. We were disappointed to read you did not have a wonderful experience when you stayed at the resort two months ago. We apologize for the opportunities that you did have on this visit. Please contact our Executive Office at your convenience to discuss this further. We look forward to speaking with you directly and thank you for your loyalty as a Bonvoy member.
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islandcpl wrote a review Oct 21
Augusta, Georgia232 contributions28 helpful votes
We were here for a meeting and for the life of me I can not comprehend how people spend over a $1k/night for this hotel (our rate was significantly lower due to the meeting and still ridiculous IMHO). We had paint peeling off our wall in the room and the grounds are ok but nothing overly impressive. In addition, to have a $40 resort fee AND a $35 valet fee (plus tax) is ludicrous. I guess for those folks looking to maintain that "RItz" image more power to ya because there's definitely a price for it~
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Date of stay: September 2021Trip type: Traveled on business
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Response from RCAI Management, Guest Services / Front Office at The Ritz-Carlton, Amelia Island
Responded 4 days ago
Dear islandcpl, Thank you for sharing your feedback on Tripadvisor regarding your stay at The Ritz-Carlton, Amelia Island. We are disappointed to hear that we did not meet your expectations for the value of your visit. Please know that we work very diligently to continually improve upon our products and services to better the guest experience. Should you decide to return to Amelia Island, please reach out to our executive office so that we can personally oversee your stay.
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tbtravel68 wrote a review Oct 20
memphis, tn222 contributions50 helpful votes
We stayed here 10 years ago and the thing that stuck with me was how they responded "absolutely" to every single request! We spent this weekend further south but wanted to stop at the Ritz overnight on our way back home. Check in was wonderful! I was even able to check in early! Which was a huge plus! Antonio at the front desk was wonderful! He recognized my elite status and gave me a great upgrade! Room was beautiful! The view was spectacular! So why the mixed feelings? I'm a registered nurse and during these times more than ever, cleanliness is a priority. And this Ritz missed the mark on that. The room itself was clean but the shower had mildew all over the ceiling. And I do mean lots of mildew. Totally unacceptable! Honestly I'm concerned about the condition of my lungs as I type this. On another note, the spa was fantastic! My massage was worth every single penny! I will definitely go back to this Ritz! But I will check the shower for mildew before I settle in! I'm Attaching photos of the shower! Hopefully they will fix this expeditiously!
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Date of stay: October 2021Trip type: Traveled as a couple
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PRICE RANGE
$594 - $975 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton - amelia island hotel amelia island, ritz carlton amelia island, ritz amelia island, amelia island ritz-carlton
LOCATION
United StatesFloridaAmelia IslandFernandina Beach
NUMBER OF ROOMS
446
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Frequently Asked Questions about The Ritz-Carlton, Amelia Island
Which popular attractions are close to The Ritz-Carlton, Amelia Island?
Nearby attractions include Amelia Island Escape Rooms (4.3 miles), Peters Point Beachfront Park (0.4 miles), and Fernandina Beach Pinball Museum (3.1 miles).
What are some of the property amenities at The Ritz-Carlton, Amelia Island?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Amelia Island?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Amelia Island?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton, Amelia Island?
Yes, valet parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Amelia Island?
Conveniently located restaurants include Salt, DeNucci's, and Cucina South Italian Bistro.
Are there opportunities to exercise at The Ritz-Carlton, Amelia Island?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Amelia Island?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Amelia Island offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Amelia Island?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Ritz-Carlton, Amelia Island?
Many travelers enjoy visiting Fort Clinch State Park (5.2 miles), Fernandina Beach (5.5 miles), and Amelia Island Historic District (5.5 miles).