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The Ritz-Carlton, Amelia Island

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4750 Amelia Island Parkway Amelia Island, Fernandina Beach, Amelia Island, FL 32034-5501
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1672)
Room & Suite (443)
Pool & Beach (232)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Amelia Island
Updated 07/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 16 hotels in Fernandina Beach
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Immerse yourself in southern charm at The Ritz-Carlton, Amelia Island. With 13 miles of pristine beaches to explore, you’ll find yourself basking in the glow of the sun as you swim, relax or walk along the sandy shore at our Amelia Island luxury beachfront hotel. As one of the most popular beach destinations on the East Coast, our luxury hotel on Amelia Island provides a welcome barrier between you and the world beyond. Welcome to Florida!
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Room & Suite (443)443
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Golf course
Tennis court
Aerobics
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Iron
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Hotel links
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3,010Reviews69Q+A100Room tips
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HRHPJ wrote a review Yesterday
Palm Coast, Florida7 contributions6 helpful votes
The "newly renovated" south tower really misses the the mark when it comes to the gold standard of the Ritz-Carlton brand. We stayed in the fire pit suite and the decor was bland, confusing and felt cheap. Lamps everywhere and a mix of uncomfortable furniture. The patio area had a bistro table and two small chairs, even though there is room enough for a couple of chaises so that you can really put your feet up and relax. The bar/lobby area furniture is dull gray and dark, and lends to an echo effect that makes it hard to have a conversation due to the noise level. I gave it 3 stars because the staff was great, otherwise it wasn't anything special.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
Room Tip: interior of south tower for fire pit room, had to change rooms because they were setting up for a...
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K M wrote a review Apr 18
The Woodlands, Texas44 contributions20 helpful votes
We just visited the hotel with friends for a quick getaway. Played some golf. Enjoyed the spa. It was fine, but all in all, we did not feel like it was a good value. Covid practices were pretty good. This is our first outing since the pandemic and I felt like they did a good job with this. The hotel room was not clean upon our arrival. It was made up, but someone had clearly used the bathroom(and not flushed completely!). Mildly disturbing. The food was average at best. We ate at Coast, Coquina and Salt. Salt was good. Our server, Matt, was excellent! The food at Coast and Coquina was limited and disappointing. Just not good. Wine list at both Coast and Coquina was limited and disappointing, as well. The spa was huge and nice. My massage therapist, Teresa, was excellent. Golf at Amelia Island Golf Club was extremely expensive for the quality course. The greens were in great shape, but that was about the extent of it. All in all, it was a very expensive few days with disappointing-to-average food, wine, etc. The property is an old one. . . It’s been redone and the decor is lovely, but look closely and it’s showing its age. I’m sad to say we won’t be back. Not a good value. The Ritz’s at Reynolds Plantation, Kapalua Maui, Dove Mountain have my vote over this one any day.
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Date of stay: April 2021Trip type: Traveled with friends
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Response from RCAI Manager, Guest Services / Front Office at The Ritz-Carlton, Amelia Island
Responded 2 days ago
Dear 543km, Thank you for providing your detailed feedback on Trip Advisor. We are glad to hear that you enjoyed your dinner in Salt restaurant as well as the Spa experience. We will be sure to recognize the Ladies and Gentlemen that you highlighted and know that they will appreciate this spotlight. Also, we thank you for your positive comments regarding our Covid19 practices as we all know those are very important. We are disappointed to learn that you had a negative housekeeping issue with the room and felt the overall value was not good. We take this feedback very serious and will be reviewing with our leadership team. Thank you for selecting our resort for your getaway as well as your continued support of our other great resorts!
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IlProfessore21212 wrote a review Apr 16
Sterling, Virginia146 contributions36 helpful votes
After reading some of these other reviews, I’m happy to report that to this non-jaded traveler (Titanium), the five nights we spent at this Ritz were outstanding. Knowing that things would be different in this Covid-impacted timeframe, we were pleased with the service and warmth that were conveyed by the staff, even though we realized that the pandemic was responsible for some shortages. Room was clean, comfortable and quiet - we didn’t miss the “robe and slippers.” Beach was beautiful and easily accessed - the beach and pool attendants were very attentive and helpful. Restaurants provided many choices, though I would have expected a morning coffee service for guests. We left with a firm expectation of a return visit.
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Date of stay: April 2021Trip type: Traveled as a couple
3 Helpful votes
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TJA wrote a review Apr 15
Atlanta, GA8 contributions93 helpful votes
Meet people where they are, as all eyes are subjective. I’m a Lifetime Titanium Marriott member, having stayed at some of the most luxurious properties in the world; St. Regis Bora Bora, JW Dubai, St. Regis Kuala Lumpur, Ritz Carlton- Maui, etc. I feel safe to consider myself as having a fair understanding of what “luxury properties” truly reflect. Please consider my analysis thorough my lens of luxury. Overall, this property is pretty standard for any 4 star property, and could easily be a high end Sheraton, Hyatt, or JW. Having going through a recent renovation, that’s still underway, theres good, and bad, that still exist with this property. My ratings are below for those that want the quick hitters, with 5 being excellent, and 1 being absolutely terrible. I’ll get into more detail below. Covid: 2.5 > loose mask controls, sanitize stations throughout property but many empty/not working Property Grounds: 4> clean, manicured landscaping, colorful flowers, etc. Hotel Service/Staff: 4 > very nice, over accommodating, very polite, reasonable speed. Food: 4 > food choices were good, sushi was excellent! Some of the best I’ve ever had. Rooms: 3.5 > room pretty standard, newly renovated, but missing basic amenities- detail below Pool: 2 > more detail below Beach: 3 > more detail below Other On Property Amenities: 3.5 > on site spa, shops, lounges, s’mores station, etc. Property Extras: 5 > more detail below. I’m not going to go into great deal about basic things like coffee, towels, etc. It’s a Ritz, there are some things that should be a standard for ones expectation, especially with regular nightly rates exceeding $1000+. A few room issues that I had during my stay were as follows; only one bathrobe provided in room, no bath slippers available, no umbrella in room, retractable cord feature on iron broken, lamp over table has electrical short on knob, housekeeping forgot to service room one day, no turn down service during stay, etc. These are very specific issues to my room, as I’m sure this is not a global experience property wide. However, this is a Ritz Carlton property, therefore the expectation for a certain level of attention to detail is expected, especially with the nightly rate. The most underwhelming part of the property itself is the outside pool area (there is a inside pool). Overall, I would give the pool design and layout a 2 out of 5. Not only is is relatively small in comparison to other luxury brands, it’s very compacted and crowded. In addition, there are lounge chairs spread out all around the exterior grounds, at times 5/6 rows deep. Many of the lounge chairs look out of place, as if they are just sitting in any open area of grass- visualize putting lawn chairs in your front yard. Though I’m sure it’s a very expensive task, a complete redesign of the outside pool area needs to be done. I’ve seen better pool layouts at Holiday Inn Resorts. If you want to be by the pool, get up early to you’re your spot. Definitely not a high end experience. Outside of the disappointment in the pool area, the pool “cabanas” are laughable. These cabanas are similar of the gazebos you would purchase from the Home Depot for your backyard oasis; an over sized pop up tent. Again, cabanas experienced at other high end properties are far superior to what’s provided at this location. In addition, the value for these pop up tents are not worth the price. For a weekend day rental, the rates are $750+, which DOES NOT include a bottle of wine or champagne; only 2 cocktails and some ancillary items (fruit platter, sodas, etc). As a comparison, an over the water cabana at the Renaissance Aruba resort is $400 per day, which includes a bottle of champagne, a fruit platter, ice cream, snorkeling equipment, etc. Cabanas at other Florida properties are also priced below this rate, and all provide at least one bottle of champagne. In short, if you’re going to rent cabanas at a premium price, please provide a premium product at minimum, which should include a basic champagne at minimum. The beach is a typical Florida beach, nothing special. There is beach towel/chair service, of which the staff helps you set up your chair. Keep in mind that this service is included in your daily resort fee price of $35. However, I found it odd that the beach staff did not fully set up the chairs and towels for you. They assist you by placing the towels along the back of the chairs- but not unfolding and laying the towels flat out on the lounger back and base, where you can immediately lay down for some sun. Again, this is what I’ve experienced at past “luxury properties” therefore this is not a high end experience. The beach chairs are also outdated as well, and need to be replaced. There is NO bar/restaurant service on the beach. This is a local law, so nothing that the hotel can do about it at this point. It is however a great inconvenience. Lastly, and what will most likely make me come back to this property even with all the outlined opportunities; complimentary vehicles for guests to use at no cost- which also happen to be Mercedes Benz vehicles, This is something that I’ve never experienced at any of the previously mentioned properties, and it is definitely a differentiator for this Ritz Carlton compared to other properties. Just this feature alone almost makes up where they lack in other areas. It is a convenient and very premium service that I’ve never experienced throughout my travels. Other locations of course provide complimentary transportation for guests, but nothing where they are handing you the keys to a $75K brand new vehicle, and saying enjoy your day. Overall, this property will exceed the expectations for most travelers, but for those that are accustomed to premium services/experiences from comparable brands such as 4 Seasons, St. Regis, Conrad, etc., this property will fall significantly short for the value in many areas. As this property is also going through a renovation, it’s obvious they are cutting corners in some areas; original 30 yr old light fixtures still in ice machine stations.
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Date of stay: April 2021
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Room Tip: Stay on side facing grand lawn if possible. Less foot traffic.
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2 Helpful votes
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Response from RCAI Manager, Guest Services / Front Office at The Ritz-Carlton, Amelia Island
Responded 4 days ago
Dear Taron35, Thank you for taking the time to share such a detailed review of your recent stay on Trip Advisor. And, thank you for your loyalty to all of our brands as a lifetime Titanium Bonvoy member. We are thrilled that you enjoyed experiencing one of the fabulous Mercedes Benz vehicles! Our guests really enjoy taking those out for the day to see the island. With regards to the beach and cabana feedback we concur with your comments. We are in the process of installing new beach chairs and sunbrellas for the summer season as well as new cabanas on the pool deck. We know that many guests enjoy reserving cabanas at the pool and enjoying the spectacular Atlantic Ocean beach. We hope that you can enjoy these on your next visit. Thank you again on behalf of all of our Ladies and Gentlemen.
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Dawn P wrote a review Apr 14
4 contributions
Unfortunately we had a less than desirable experience. When we arrived, everything was a bit chaotic. The valet seemed to be understaffed. Food trays were left in the elevator for hours. At the Marriott reception in the morning, there was no coffee. Upon checkout, our bill was incorrect; someone had charged $50 in cereal to our room. Just would have thought a Ritz would have been higher quality and service.
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Date of stay: April 2021Trip type: Traveled with family
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Response from RCAI Manager, Guest Services / Front Office at The Ritz-Carlton, Amelia Island
Responded 4 days ago
Dear dawn_travel29, Thank you for providing you feedback on Trip Advisor. We truly apologize for the opportunities that you encountered over the very busy Spring Break period. We have reviewed your specific opportunities with our senior leadership team and are addressing each item. Thank you for staying with us and we look forward to providing a AAA Five Diamond experience on your next visit.
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PRICE RANGE
$594 - $975 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton - amelia island hotel amelia island, ritz carlton amelia island, ritz amelia island, amelia island ritz-carlton
LOCATION
United StatesFloridaAmelia IslandFernandina Beach
NUMBER OF ROOMS
446
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Frequently Asked Questions about The Ritz-Carlton, Amelia Island
Which popular attractions are close to The Ritz-Carlton, Amelia Island?
Nearby attractions include Amelia Island Escape Rooms (4.3 miles), Peters Point Beachfront Park (0.4 miles), and Fernandina Beach Pinball Museum (3.1 miles).
What are some of the property amenities at The Ritz-Carlton, Amelia Island?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Amelia Island?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Amelia Island?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton, Amelia Island?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Amelia Island?
Conveniently located restaurants include Salt, DeNucci's, and Cucina South Italian Bistro.
Are there opportunities to exercise at The Ritz-Carlton, Amelia Island?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Amelia Island?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Amelia Island offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton, Amelia Island?
Many travelers enjoy visiting Fort Clinch State Park (5.1 miles), Fernandina Beach (5.5 miles), and Amelia Island Historic District (5.5 miles).
Does The Ritz-Carlton, Amelia Island have any great views?
Yes, guests often enjoy the ocean view available here.