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Quality Inn Elkton - St. Augustine South

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Quality Inn Elkton - St. Augustine South
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104 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Westland, Michigan
Reviewed 2 days ago NEWvia mobile

My room smoke alarm was missing. Talked to housekeeping and the said they would have maintenance take care of it. No one never arrived. This is a local monitored system. And they should have a trouble alarm indication but apparently no one pays attention to safety of there guests. This is a major safety issue and in many areas this...

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Thank rrcomand
Ottawa, Canada
Reviewed 4 weeks ago

2 signs taped to front entry doors read "Washrooms for customer use only". I've never seen this before at the main entrance to a hotel/motel and this should have been a clue about the lack of "Quality" at this inn. Reception area OK as it's been renovated and painted. The room I rented for $80/night was disgusting. In the bathroom,...

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Thank KrisT501
qualityinnelkton1, Webmaster at Quality Inn Elkton - St. Augustine South, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience....

Toronto, Canada
Reviewed January 6, 2017 via mobile

My family stopped through here on our way back from our Florida vacation to sleep. It seemed convenient. We wish we hadn't, it was totally gross. The room was dirty, there was excretement wiped on the bathroom wall, mold growing all over the shower curtain, oh and then there was the bathtub - to which my kids said their feet...

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Helpful?
Thank Jesse J
qualityinnelkton1, Webmaster at Quality Inn Elkton - St. Augustine South, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that some maintenance issues and other lapses detracted from your stay. We take pride in providing the best possible guest experience and are involved in a continuous improvement process to get better and better. We’ll take your comments into consideration as we change and improve. I hope you will reconsider and stay with...

Portland, Oregon
Reviewed October 21, 2016 via mobile

And I've entered over 350 reviews of hotel & restaurants and this is a first "terrible" for me. From the dirty washcloth hanging on the rusted shower curtain rail, the wadded up Kleenex found on the floor, to the frozen French fries we found in the freezer. And then there was the garbage found between our room & the ice...

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Helpful?
1Thank trawlerdoxie
qualityinnelkton1, Webmaster at Quality Inn Elkton - St. Augustine South, responded to this review

Dear Guest, Thank you for commenting about our hotel despite your dissatisfaction. I regret that we weren't a good match for your needs. We take pride in satisfying many guests every day, and I'm sincerely sorry that we couldn't satisfy you. I apologize for any shortcomings or issues and hope you will give us another chance. Our goal is to...

Michigan
Reviewed October 17, 2016

Check in/out was fast and efficient. Walkways littered with cigarette butts. Room and bed ok but the bathroom floor was gross. Dried drip spots around the toilet left by the previous guest. No hot water in the evening. Rooms need updating.

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Helpful?
1Thank Jerry S
qualityinnelkton1, Webmaster at Quality Inn Elkton - St. Augustine South, responded to this review

Dear Guest, Thanks for taking time to comment about the deficiencies you found at our hotel here in the St. Augustine area. Your comments help us improve. I'm terribly sorry you had a bad experience with us. Your experience isn't an indication of how we usually do business, and I regret that we didn't do better for you. You deserve...

Richmond, Virginia
Reviewed September 18, 2016

Right off I-95S. Easy to get to and get back on Interstate. Reasonable size room with well used dated furnishings. They excepted coupon from hotel coupon book I picked up at Rest Area. Not sure it was worth the price. Noisy on Interstate side and truck parking side.

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Helpful?
1Thank MICKEY O
qualityinnelkton1, Webmaster at Quality Inn Elkton - St. Augustine South, responded to this review

Dear Guest, Thanks for your opinions. I'm glad we had space to accommodate you at a discounted rate. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We take pride in our hotel and in providing a great place to stay for so many guests, and I deeply regret that we...

Richmond
Reviewed September 8, 2016

We were somewhat concerned with other reviews and needed a convenient place for out trip. We were somewhat surprised as our room and experience worked out fairly well. The room was not great, but satisfactory. A/C fine, Refrigerator great, location excellent. Obviously,more frequented by contractor/trucker folks, but still adequate.

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1Thank bilewis
qualityinnelkton1, Webmaster at Quality Inn Elkton - St. Augustine South, responded to this review

Dear Guest, Thanks for being among our many satisfied guests here in the St. Augustine area. So often, only those with an issue or complaint bother to comment, and your positive feedback means a lot to us. Our team reads all comments and we are all inspired by your positive assessments of our hotel. I'm only sorry that we didn't...

Laurinburg
Reviewed August 4, 2016

This hotel has ample truck parking. The staff was very friendly. Room was clean. I can't speak about the breakfast. I had to leave before it started. Not many choices of places to eat at this exit. They do have a couple places that deliver.

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Helpful?
Thank Neal S
qualityinnelkton1, Webmaster at Quality Inn Elkton - St. Augustine South, responded to this review

Dear Guest, Thank you so much for your kind words and for noticing that we have more than ample truck parking here near St. Augustine. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities generally were to your liking. The breakfast is great too. We take real pride in this hotel...

Rochester, Minnesota, United States
Reviewed August 3, 2016

I'm surprised I am even staying. Just showed up here and was not happy when I walked in the room right away. The room smelled like dogs have been in here. Not like urine...but wet dog maybe. At least like something similar. I'm not one to cause problems so I'm not calling. Besides the smell, the carpet appears to not...

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Helpful?
Thank Bob E
qualityinnelkton1, Webmaster at Quality Inn Elkton - St. Augustine South, responded to this review

Dear Guest, Thank you for the review and for taking time to comment about our Quality Inn despite your dissatisfaction. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure you that action...

Jonesboro, Georgia
Reviewed July 20, 2016

The towels were dirty and stained, no phone in the room. Internet didn't work sink water sparyed everywhere cause the gasket was missing. Bed Spread had cigarette wholes in it. Was not close to Ripley's or St. George Street. Didn't notice I booked a Smoking room as we do not smoke. Told the guy when we checked in it wasn't...

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Helpful?
1Thank darsheviuss
qualityinnelkton1, Webmaster at Quality Inn Elkton - St. Augustine South, responded to this review

Dear Guest, Thanks for your comments about our busy and convenient hotel here in the St. Augustine area. I’m sorry that several issues combined to make your stay less than desirable and that we were not located where you expected. We take real pride in offering the best possible guest experience, and I understand that we let you down. You...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn(R) hotel is conveniently located off Interstate 95 at exit 311 (St. Augustine Beach Exit). This Saint Augustine, FL and Elkton, FL motel is located minutes away from the historic city of St. Augustine and St. Augustine's beautiful beaches via SR207. Saint Augustine, the oldest city in the country, has lots of things to do and see. Some of the major attractions to see are the Castillo de San Marcos National Monument, the St. Augustine Lighthouse and Museum, The St. Augustine Alligator Farm Zoological Park, Flagler College, Ponce de Leon's Fountain of Youth and the Ripley's Believe It or Not! Museum. Saint Augustine has lots of events, which includes ghost tours, San Sebastian Winery, the World Golf Hall of Fame IMAX Theater, Prime Outlets - St. Augustine and Adventure Landing theme park. Some of the finest restaurants and lounges are located nearby.Our hotel offers a free Hot Deluxe Breakfast with scrambled eggs, sausage, sausage gravy and biscuits, fresh pancakes, bagels, muffins, cereal, juices, coffee, tea, fresh fruit, yogurt and lots more. Relax in the outdoor pool.This Saint Augustine, FL hotel offers business travelers conveniences like free wireless high-speed Internet access in all rooms, free local calls, free USA Today, and an on-site business center that provides access to conveniences like copy and fax services.In addition to standard amenities, all spacious guest rooms have coffee makers, hair dryers, irons, ironing boards, microwaves, refrigerators, and cable television with Showtime. This is a pet-friendly hotel.For added convenience, coin-operated laundry facilities are located on the premises. Ample parking is available and can accommodate most cars, trucks and buses.Whether you are staying in Florida for business or pleasure, we want to make your stay at as pleasant and memorable as can be. We look forward to serving you and your family. ... more   less 

Additional Information about Quality Inn Elkton - St. Augustine South

Address: 2625 State Road 207, I-95 St. Augustine Beach Exit 311, Elkton, FL 32033 (Formerly Comfort Inn)
Location: United States > Florida > Elkton
Price Range: $91 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Elkton - St. Augustine South 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Quality Inn Elkton
Elkton Quality Inn
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn Elkton - St. Augustine South staff and other travelers.
1 question
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Kennesaw, Georgia
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor, you can park in front of your room.”
 of 5 bubbles RMOJ, Sep 18, 2016 | Read review
“No elevator but Still prefer 2nd floor”
 of 5 bubbles bilewis, Sep 8, 2016 | Read review
“No tip for a good room. Just don't come here.”
 of 5 bubbles bobe558, Aug 3, 2016 | Read review
“Close to the I-95”
 of 5 bubbles zeidarc2016, Mar 12, 2016 | Read review
“Parking lot is better lit near front of hotel”
 of 5 bubbles Rangergirl11, Feb 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question