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Hawks Cay Resort

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Hawks Cay Resort
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4,114 Reviews from our TripAdvisor Community

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Showing 3,901: English reviews
London
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 12, 2013

Where do I start> We had never been to Florida Keys and this appealed to us as it had facilities for kids. We arrived at 11pm as we never realised it was a 2 hour drive from Miami airport. It was easily found just off the US1 and once you hit Duck key it is first left. Our first minor... More 

Helpful?
Thank dtpesca
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for sharing your family getaway at the Hawks Cay Resort. Your five-star rating and lovely review of our property is appreciated by each and every one of us. We do regret if you experienced any inconveniences or difficulties due to our off-season and hope these inconveniences were minimal during your time here. We have shared your concerns regarding... More 

Minnesota
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 12, 2013

We stayed in the marina village for a conference. Several broken things in the condo and floor was very dirty (had to wear shoes at all times)! For the money I expected more. Great location, grounds were nice and good conference facilities. Excellent dive shop on site.

Helpful?
1 Thank JimnMarci
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for sharing your concerns with us. We deeply regret to learn of your experience in our marina village and apologize for the inconveniences that you experienced as a result. Please do not hesitate to reach out to management whenever a problem arises, as the safety of our guests is a top priority. We have already passed your comments... More 

Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 11, 2013

Amazing hotel and best vacation we have ever had! We read the reviews of the restaurants and were hesitant, but they couldn't have been more wrong. The food was incredible & the rooms were impeccable. Truly one of the best vacations we have ever had!! KL

Helpful?
Thank KT-3-LM
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We couldn't be happier to know that we were able to exceed all expectations! Thank you for spending your honeymoon with us at the Hawks Cay Resort; it was truly a pleasure to accommodate you for your special occasion. We greatly appreciate your very generous comments regarding our on-site dining. It brings a smile to our faces to learn that... More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 11, 2013

My husband and I were recommended to Hawks Cay for our honeymoon by family who previously stayed there. We had an Island View guest room in the resort except could still see the ocean views from our balcony which was very nice. The room was modern, comfortable and housekeeping always did an excellent job of us returning to a clean... More 

Helpful?
Thank umz113
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We would first like to express how truly honored we were to accommodate you and your husband for your honeymoon. It is always a pleasure to welcome newlyweds to our property and we're excited to see that you enjoyed your time here at the Hawks Cay Resort. It is unfortunate to learn that you experienced inclement weather while with us.... More 

Lansdale, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 10, 2013

We just stayed at Hawks Cay Resort November 3-9 in a 3 bedroom villa in the marina village. The villa was beautiful so was the location right on the water. The pools were heated and beautiful even on windy days. The sea water lagoon was great too. Our kids loved the pirate ship pool and play area. We ate at... More 

Helpful?
2 Thank Lmspencerpac
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We appreciate you sharing your recent visit with us. On behalf of our housekeeping staff, I'd like to extend my deepest apology for any oversights in service. Your experience is not reflective of the high standards that we have set for our resort and we sincerely regret any inconveniences that you experienced. Thank you for bringing these concerns to our... More 

Sarasota
Level Contributor
131 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed November 10, 2013

When leaving the hotel, we were in a rush and I accidentally left a portable hard drive in the room. A day later, when I realized what had happened, I began calling the resort on a total of 7-times to get them to look in the room or notify the current guest that the drive had been left. I explained... More 

Helpful?
3 Thank Al H
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for once again taking the time to reach out and share your experience with us. Losing a personal item while traveling can be devastating and we are truly sorry if you felt our staff did not make every effort to locate your valuable item. We can understand your frustration and apologize for the inconveniences that you encountered. We... More 

Tel Aviv, Israel
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 8, 2013

We just stayed here for 2 nights, because we had so much else to do during our trip to Florida, but as soon as we arrived at the hotel, we realized that was a mistake. Because you really don't want to leave this hotel, it's THAT nice! Our experience was lovely in every way, and we can't wait to go... More 

Helpful?
Thank TelAvivTips
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We couldn't be happier to learn that you enjoyed such a lovely experience at the Hawks Cay Resort. The team and I are truly grateful for your enthusiastic review. We look forward to welcoming you back, maybe for an extended visit! More 

Nowhere, USA
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 8, 2013

I don't normally review but feel compelled to. Management disrespect of guests shines through most employees. Wifi never worked all week. Requested it to be fixed, they told me they could not fix it. Requested to be moved so I could have wifi to do my work, manager never called back. Employees generally unfriendly with exception of door men, they... More 

Helpful?
3 Thank b3424323
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your honest and constructive feedback. We are saddened to learn of your dissatisfaction with our resort and would like to extend our sincere apologies for the inconveniences and difficulties that you encountered while with us. We regret to learn that we missed the opportunity to rectify these concerns at the time of your visit. This does not... More 

Christ Church Parish, Barbados
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 8, 2013

Very much enjoyed our 4 night stay recently. Excellent and attentive staff. Wonderful location with just the right mix of activity and quiet spaces. We had booked a Luxury Link package and the only comment I would make is that it would have been nice to receive an envelope on arrival with all the options.

Helpful?
Thank PeachandQuiet
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for sharing your comments regarding our hotel package. We will certainly keep this suggestion in mind for the future. It's wonderful to learn that you enjoyed your recent four-night stay with us. Thank you for reaching out and sharing your impressions. We hope you'll plan another relaxing getaway at the Hawks Cay Resort soon. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 7, 2013

It's rare when you get an opportunity to experience such a beautiful place and enjoy amazing amenities! My kids loved the pirate ship pool, the lagoon/beach, and dolphins! The staff was super attentive and extremely friendly, especially with my toddler. When people like my kids, I like them, and we were met with smiles everywhere we went! The sunset cruise... More 

Helpful?
1 Thank Jaimalawrence
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your very kind words! We are happy to know that you and your family enjoyed your time here at the Hawks Cay Resort. It's always exciting to learn how our guests choose to spend their time with us so we greatly appreciate your detailed review regarding your stay. It sounds like you enjoyed quite the trip and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Hawks Cay Two Bedroom Villa (103)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Self-Serve Laundry

Additional Information about Hawks Cay Resort

Address: 61 Hawks Cay Boulevard, @ Hawks Cay Resort, Duck Key, FL 33050
Location: United States > Florida > Florida Keys > Duck Key
Price Range: $250 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawks Cay Resort 4*
Number of rooms: 400
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Also Known As:
Hawks Cay Hotel Duck Key
Hawks Cay Duck Key
Duck Key
Hawk Cay Resort
Hawks Key
Hawks Cay Resort Duck Key, Florida
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