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Hawks Cay Resort

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4,509 Reviews from our TripAdvisor Community

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Showing 4,272: English reviews
Halifax, Massachusetts
Reviewed 5 days ago NEW

The employees are very nice and courteous. That being said the place is extremely pricey with out of control kids running and bumping in to people. They charge $39 a day resort fee, $5 for a coffee and $4 for water or soda. Most places I stay have free coffee in the morning and a free news paper. We will...

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Helpful?
Thank bob f
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We appreciate your comments. It is nice that you found our staff to be wonderful. However, it is disappointing to read that you did not find great value in our daily resort fee. We do include many things for you to use such as our fitness center and sports field in our daily resort fee. Your satisfaction is important to...

Elmore City, Oklahoma
Reviewed 5 days ago NEW

We had a great stay, swam with the dolphins and loved it ! Staff was exceptional especially F & B manager Scott and beach grill server Tristin. Friendly , efficient and helpful , they went out of their way to make us comfortable & feel special on this road trip celebrating 50 years !l. Beautiful view from our room. Wish...

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Helpful?
Thank mag694
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

What a wonderful review. We appreciate you choosing to celebrate this joyous occasion with us here at our resort. Our team takes pride in making our guests feel welcomed here and to help out in any way, and we are glad that they made your stay to be enjoyable. We thank you for your kind recognition of Scott and Tristin,...

Reviewed 6 days ago NEW

My wife and I really enjoyed our latest vacation! The Keys are beautiful, but no matter how beautiful a place is, if the spot you stay is not great, the vacation can tank... In this case, we had an OUTSTANDING stay at a World Class Resort! Hawks Cay is an 11 out of 10 when it comes to quality and...

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Helpful?
2Thank Robert E
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Your review has made our day! It makes us smile that you consider our resort to be world class and that you highly rate us. We agree with you that there are plenty of things to do around here and it is so nice that you had fun swimming in the Tranquility Pool and fishing with the best captains. However,...

Houston, United States
Reviewed 6 days ago NEW

We traveled here for Spring Break last week with two teenage boys ages 15 and 18. While the resort is nice, it isn't worth the money. We stayed at Harbor Village and the unit was clean, but the WIfi did not work. We called and visited the front desk at least 5 times and it was never fixed. No social...

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Helpful?
Thank Carolyn G
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It was our pleasure to welcome you to our resort for spring break. We are glad that you found our fishing captains to be wonderful. However, it is disappointing to read that you did not have a great stay. We understand your frustrations about the Wi-Fi and we apologize that our staff did not provide you with the prompt service...

Reviewed 1 week ago NEW

If you want to experience the Florida Keys -this is the way. The Hawks Cay is in the middle of the FL Keys. We flew to FLL and rented are car for the 2 hour drive. The resort is beautiful. The staff is friendly. We have 3 kids and they all had tons of activities throughout our stay. We had...

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Helpful?
Thank H2352SQ
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

What a wonderful review. It is flattering that you consider our resort to be one of your favorites. We are glad that you found all of the activities that we offer here to be very fun for you. It is nice that you enjoyed eating lunch at the pool and at the lagoon. Thank you, and we hope to welcome...

Fort Lauderdale, Florida
Reviewed 1 week ago via mobile

Had the best day at the adults only pool!! Selburn & Julia were amazing! We have traveled together for years this place is great! We'll be back for mini-lobster season! Taking our fresh catch to Lazy Days this evening for an intimate dinner for twenty seven !

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Helpful?
Thank pjcatlantis
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We appreciate you choosing to stay at our resort for spring break. It is nice that you had a lot of fun hanging out at our Tranquility Pool. It is such a great compliment to us that you would stay at our resort again. We will let our amazing team know how much you enjoyed your stay. Thank you, and...

Windsor, Ontario
Reviewed 1 week ago via mobile

Booked 4 nights, only stayed 3. We were in the sunset village, room 5026. The unit is very dated and dark. Thankfully the kitchen was clean and had everything we needed. The porch is screened in, but the door is not, so why bother hindering the view of its not 100% covered? The carpet on the stairs was filthy, we...

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Helpful?
Thank CrysWindsor_Ontario
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It was our pleasure to welcome you to our resort! We are glad that you enjoyed the kitchen and shower that were in your villa. However, it is disappointing that you were not fully impressed with our amenities. We will let our housekeeping team know about your concerns about the carpet and the towel as we understand the importance of...

Reviewed 1 week ago

Hawks Cay Resort is awesome and we hope to go back soon! Out teenage kids loved the sports activity center which is full-on awesome. The marina was upscale and fun to watch fishing charters come back with their catch. We chartered Two Conchs II, and caught mahi-mahi and tuna with Capt. Austin, who was experienced, knowlegeable, and personable, and his...

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Helpful?
Thank RichT7301
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are flattered that you found everything about our resort to be amazing! It is nice that we met and exceeded all of your expectations during your stay. Fishing is one of the most popular activities at our resort and we are glad that you had such an excellent time fishing with our captain. To learn that you were thoroughly...

Lake Worth, Florida
Reviewed 1 week ago

Pool in our rental home did not work (skimmer broken and full of debris) for 5 of the 6 days we were there. Called the desk to advise early in the trip and they said someone would be out the next day. No such luck. Had to call again. By the time it was fixed, it was our last day...

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Helpful?
Thank Charles C
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We appreciate your comments. We sincerely apologize for any inconveniences that you had with our pool and that our staff did not deliver the prompt service that you expected. It is disappointing to read your frustrations about reaching out to us to resolve your concern in regards to the pool. At our resort, we hold our services to a high...

Amersham, United Kingdom
Reviewed 1 week ago

We stayed here for three nights, the hotel booked by our travel agent. Because we were given no option to upgrade, once again we had what must have been one of the cheapest rooms in the resort - room 2219 in the hotel building. This was supposed to have an 'island view' but our view was almost entirely made up...

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Helpful?
1Thank JanetWalf0rdOBE
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It is great that you felt relaxed in your spacious accommodations. However, it is disappointing to read that you were not pleased with the location of your room. We understand your frustrations as you expected a beautiful view of the island. We regret that we were not aware of your concerns as we would have tried to relocate your accommodations...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hawks Cay Resort

Address: 61 Hawks Cay Boulevard, @ Hawks Cay Resort, Duck Key, FL 33050
Location: United States > Florida > Florida Keys > Duck Key
Price Range: $252 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawks Cay Resort 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hawks Cay Hotel Duck Key
Hawks Cay Duck Key
Duck Key
Hawk Cay Resort
Hawks Key
Hawks Cay Resort Duck Key, Florida
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Questions & Answers

Here's what travelers have asked, with answers from Hawks Cay Resort staff and other travelers.
109 questions
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See all questions (109)

Questions? Get answers from Hawks Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The Sanctuary is great for larger parties and has a great private dip pool!”
  • The view from the sunset cruise! A must do!!
  • Beautiful, heated dip pool in our own private backyard!
  • Great details!
 of 5 bubbles CCook17, 2 days ago | Read review
“Anywhere on this resort is heavenly!!!”
 of 5 bubbles alailachampion, 4 days ago | Read review
“Avoid this place drive 64 more miles and stay in Key West”
 of 5 bubbles bobf199, 5 days ago | Read review
“check in early and enjoy the beautiful settings and the pools”
 of 5 bubbles mag694, 5 days ago | Read review
“Book in the Hotel Section instead of the Condos....our condo needed cleaner carpet and new mattresses.”
 of 5 bubbles F7795MDroberte, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question