The view was excellent and the room was nice. The lobby reception was good and the beach set up guys were awesome. However, the beach drink servers were horrible and would pass us up 3x after asking everybody else what they wanted. When we finally ordered two 12.00 drinks we got them 30 minutes later watered down. The restaurant servers seemed unhappy and short staff, coffee was always cold. The dinner prices were outrageous. Plan to spend over $130 a night plus tip for dinners at both resorts. The service is not great like the reviews say and we have left a lot of good reviews at places. The sheets needed changed and they finally changed them after 4 days. We spent at least 3500 at this place and probably won’t return. Go to an all inclusive in Mexico and you get way better service .…
We stayed at Henderson Park Inn over our anniversary. Lovely visit, not just staying at a quiet, comfortable, place on a gorgeous beach with an attentive staff and a fine restaurant — all of which it is — but more like getting together with a dear friend after time apart. Smiles. Conversations with the staff, never rushed. The chef making your omelette saying, “You we’re here a couple years ago? Good to see you again. You lost weight!” Lance topping off your happy hour libation at the right time. Enjoying talking with the server at dinner as much as the fabulous food served. Making friends with people you didn’t know 10 minutes ago. The cookies are always soft and warm. Like staying at Henderson Park Inn. Yeah, we’ll be back.
Outstanding food & service! Very precaution was taken by every employee for “pandemic”. Breakfast & lunch included & were delicious every time! Friendly & very accommodating staff, you will want for nothing!
No place has more personal attention to make sure your stay is absolutely lovely. Everyone is so nice and helpful, and everything is first class. We stayed once, and now we come back every year. It's our favorite place on our favorite beach!
Even through the pandemic their service was incredible. Although things were a little different, it did not take away from the experience. Everything from the beach chairs they provide to the snacks at any time, everything was wonderful. The staff was very friendly and eager to help in any way possible. Also, the food in their restaurant was amazing. It was a little pricey but the quality was definitely there.I would recommend this place to anyone that wants to relax.