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Quality Suites

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107 Reviews from our TripAdvisor Community

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Showing 94: English reviews
DeLand, Florida
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Upon checkin at nearly 4p, I was advised my room may not be ready. After nearly a 30 minute wait we got our key. The signage was poor in locating our room, we had to ask housekeeping. Inside the room was horrific. The temperature was stale and hot; the carpet was stained as well as the ceiling; the lighting was... More 

Helpful?
Thank Sherri L
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello Sherri, Thanks for Choosing the Quality Suites, Deerfield Beach, Fl as your choice of stay while in South Florida. I would like to apologize for the issues you experienced during your stay. We are currently in the process of providing a new atmosphere with updated amenities for our guest as we understand the need to provide to our loyal... More 

Lake Placid, Florida
1 review
1 of 5 stars Reviewed June 7, 2016

Well where do I start? Pool and Jacuzzi nasty Health Dept. was called the filter system was not working however they continued to have them open with human hair on surface had kids screaming and running the halls and steps. Management was contacted with no results. Then to top it off they had someone hammer drilling up upstairs. When I... More 

Helpful?
Thank bob257sr40
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello Bob, Thanks for Choosing the Quality Suites, Deerfield Beach, Fl as your choice of stay while in South Florida. I would like to first apologize for the inconvenience you experienced during your stay. In regards to pool complaints, no issue that is reported to the front desk by any guest is taken for granted and I am sincerely sorry... More 

UK
Level Contributor
116 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed June 4, 2016 via mobile

Stayed in the hotel for a week - the room had a fridge and microwave which was handy. I was surprised there was extra charge for using a safe. Interior of room was old fashioned. The bed was comfortable (king size) but the room was noisy which was inconvenience. Plenty parking around and ok breakfast, Id say on par with... More 

Helpful?
Thank Curlies
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello, Thanks for choosing the Quality Suites, Deerfield Beach as your choice of stay while in South Florida. It was a pleasure having you here as a guest here at the hotel and I do apologize on behalf of the entire management team for the limited seats in breakfast area. We would like to get another chance to provide quality... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 23, 2016

Everything was perfect about my stay with two exceptions - 1) the room was not really a suite. (The word suite brings to my mind an apartment like setting, while the room had more of a studio feel.) 2) the internet was so slow that I couldn't connect most of the time. Those were the only negative parts of my... More 

Helpful?
Thank Leonard J. W
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello, Thanks for choosing the Quality Suites, Deerfield Beach as your choice of stay while in South Florida. It was a pleasure having you here as a guest here at the hotel and I am happy to hear that we did not dis-appoint. Thanks for sharing your hotel experience and We do look forward to seeing you soon. Sincerely, Trevienne... More 

Waco, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 5, 2016

Supposed to be smoke free. First room reeked. Moved us to another room. Had nasty carpet stains, furniture was stained, the counters in the bathroom had cigarette burns, bed was hard as a rock. Breakfast the next morning was just "ok".

Helpful?
Thank dlqm
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello, Thanks for choosing the Quality Suites, Deerfield Beach as your choice of stay while in South Florida. I do apologize for the issues you encountered during your stay and that they were not addressed immediately. Our rooms are non-smoking rooms and I apologize that your stay ended with you being un-satisfied. Feel free to contact me at 954-570-8887. Sincerely,... More 

Pennsylvania
Level Contributor
438 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed April 27, 2016

There were mixed reviews so we wanted to go there and look at a room to make sure everything was ok. Upon arrival we told the lady that we wanted to look at a room and she told us no. She said that she was the only one there and that she couldnt leave the desk. We were ready to... More 

Helpful?
Thank h0ckeygirl36
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello, Thanks for the online review of our hotel and it was a pleasure having you as a guest. I apologize that you did not have the chance to see the room before check-in, however, procedures of not providing room key before check-in is for the safety of our registered guests. All the issues you mentioned will be addressed to... More 

Edmonton, Canada
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed April 6, 2016

spent one night here on my way to Orlando - very clean very reasonable cost breakfast is very good !! would recomend this hotel to family's for sure A++ pool is great as well staff friendly very helpful wifi worked well.

Helpful?
Thank rholmes780
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello, Thanks for choosing the Quality Suites, Deerfield Beach as your choice of stay while in South Florida. It was a pleasure having you here as a guest here at the hotel and I am happy to hear that we did not dis-appoint. Thanks for sharing your hotel experience and We do look forward to seeing you soon. Sincerely, Trevienne... More 

Jacksonville, Florida
1 review
1 of 5 stars Reviewed March 29, 2016

Do you like the following things:Constant wet sock feeling because of soaking wet carpets?Not being allowed to change rooms?Mold?Being spoken to like a criminal for no reason by Mgt?This is your HOTEL We can all agree that a general favorite sensation of most people in the world is that of wet socks. I love the surprise of mysterious moistness in... More 

Helpful?
Thank devonfunnyday
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello Devon, I do apologize for the issues you encountered during your stay. It is unfortunate that it happened, however this review serves as encouragement to ensure that each guest that leaves our property is 100%satisfied. Once again I apologize and do feel free to contact me directly at 954-570-8887. Sincerely, Trevienne Barrett(Ms.T) Front Office Manager More 

Atlanta, Georgia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 26, 2016 via mobile

The rooms are very outdated and needs remodeling very bad, no luggage rack or place to hang cloths. Front desk staff very good and helpful. Stayed only one night but will not come back, lots of other options around please do your home work before booking.

Helpful?
Thank smartguy687
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello, It was a pleasure having you as a guest here at the hotel and I am pleased that the Customer Service level of our Front desk staff did not disappoint. Every issue that you have mentioned in the review are pending work that we know we must complete in order for our guests to return with their business and... More 

Ohio
1 review
2 of 5 stars Reviewed March 22, 2016

Front desk staff was personable and helpful. The room needed a lot of work. Outlets didn't work, needed new caulking, Parts of the bathroom looked like a breeding ground for bacteria, but the room and bath had been cleaned. The lobby was in much better condition than the room. Breakfast had a good variety of foods. Location to the interstate... More 

Helpful?
Thank ksimpson424
Trevienne B, Front Office Manager at Quality Suites, responded to this review

Hello Simpson, It was a pleasure having you as a guest here at the hotel and we are thankful for your review, reviews like these helps us eliminate a possible problem for another guest in the future. We do make it an effort to ensure that our guests feel welcome and that they leave with complete satisfaction. I will forward... More 

Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Suites

Address: 1040 E. Newport Center Dr., Deerfield Beach, FL 33442 (Formerly Comfort Suites)
Location: United States > Florida > Broward County > Deerfield Beach
Price Range: $63 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Comfort Hotel Deerfield Beach
Comfort Suites Deerfield Beach
Deerfield Beach Comfort Suites
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