We had made reservations guaranteed for late arrival, and when we arrived we were told the hotel was booked solid. Their excuse was their booking system was “evil.” They also said all other hotels on the water were booked which was not true. Utter disregard and dismissal, they couldn't have cared less after we had driven hours and hours to get there. We should have read the awful reviews. Stay away and book elsewhere.
What a great weekend my family and I just had. This is a great place to relax and have fun. We rented 3 different rooms. Room 500 was our favorite but the other two were clean and well decorated. This is a beach property. Very reminiscent of A California beach property. Oasis bar is wonderful, great vibe happy customers and awesome potato skins. We will definitely be back.
We've been here several times in the past this trip was not a good visit. When I booked this room the man that I spoke with said this was a 5 star room..I repeated this to him..he said the room they were putting us in was 5 stars. My husband wanted to stay here for a relaxing weekend for his 50th birthday. We arrived to the resort about 8pm. We checked in, the front desk girl was super sweet. She gave us room 513..we opened the door and it was maybe a 2 star room. I was so upset, the tub was peeling like crazy on the bottom, the furniture looked like someone went and picked them up from a yard sale...I was so embarrassed because I planned this and never had an issue there. I went downstairs and said this room is unacceptable and it didnt have a kitchenette so we could store food. She stated that wasnt the room the man gave me..she was trying to upgrade me and sent me to room 200 oceanfront...it wasnt any better. So she sent us to room 413 the furniture was nice. I walked into the bathroom and there was a huge cockroach on the floor ALIVE!! I have a video of this..I could not believe it..We still didnt have a kitchenette but by this time I was frustrated and killed the bug...we cleaned up in there and ordered some food. The microwave screamed of metal rubbing together..this was a nightmare. Oh and the peep hole to look out was about the size of my fist. You could see the room just by walking by...the bed was hard as a brick..I'm not sure if we will ever be back here. This was the worst experience ever and I hear the man I spoke with to book this room say this was a 5 star room!!! One of the best he said..Im so angry about that. We generally come with our adult kids and get several rooms together. We always get a kitchenette just to make fun food. This room costs us about $230 for 2 nights that's with the discount from us being there before.…
This is a typical beach hotel, so know before you book. Rooms are not that clean. There was roaches in our room. Carpet was nasty. Nice pool that is clean, great tiki bar with reasonable drinks and good food. DJ is also great. Breakfast is less than continental. Packaged muffins and pastries. Cereal and juice. Nothing else. Nice front desk staff. Good does not overcome the condition of this hotel.
Really nice place. Had a weekend family getaway here. The staff was absolutely phenomenal. The rooms could use some updating. Not very comfortable with bare tile floors and hard chairs. There was a sofa in my room but it was filthy so I didn't sit on it. Room was not near as clean as it could have been. The beds were very comfy and the view was awesome! Loved the tiki bar, but it's positioned where there is lots of wind.All in all, it was a great place to stay. I would go back.
Stayed here for 1 night during bike week 2021, and although the location was excellent, the room was not. It was in need of updating, and in desperate need of a good cleaning, especially the bathroom. Staff at the front desk were friendly. The pool looked very nice, but we did not go in. The tiki bar was also a nice addition. Not sure I would stay here again though.
After checking into room 210 and starting to get settled we found a roach and the rugs in tbe room were not cleaned. The tile floor was freshly mopped. Room was obviously cleaned but not well enough. Rate was good of $54 before taxes and hotel fee. Have stayed 5 times previously with no issues.
We were impressed when we arrived. Lobby was clean. Staff friendly and informative. Room was clean. Great room. #600. Top floor on the end. Great view. Bed comfortable. Bathroom nice. We were happy. The downside was housekeeping was very noisy early in the morning. Tiki bar is a nice touch. We ordered cheesy fries and could not eat them. Fries tasteless and the cheese barely qualifies as cheese. But staff was friendly. Checkout was easy. Parking took several tries. Overall we enjoyed our stay. Simple room but a nice view. I recommend as a couples get away. Just skip the Oasis if you want quality food. Plan on being woken up early by slamming doors and loud conversations on walkie talkies.
Customer service is great! Staff is very nice and accommodating. Love the Oasis Tiki Bar and Diane!! I did a separate review for them. The rooms are pleasant and nice. Have been there 4 times and will continue to go. The food at the Oasis is fantastic. Nice pool and right on the ocean...very affordable!!
We stayed at the Fountain again for bike week, couldn't ask for a better hotel. The staff is amazing, rooms are clean and comfortable, there is a Tiki bar on the first floor, you can walk out to the ocean and walk to Main Street. Perfect location, our group already booked again for next year !
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