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I stay here when I go down to Coral Gables to see a friend. It needs a few renovations, but as a whole, it was a decent stay. Front desk staff are friendly and go out of their way. I recommend this hotel 🏨 for...More
Date of stay: November 2018
Thank Christian P
Response from 00esa, Manager at Extended Stay America - Miami - Coral GablesResponded 4 days ago
Christian, thank you for making us your preferred hotel in Coral Gables. We are delighted to know you were impressed with our front desk associate and had a nice time with us once more. Thank you for the recommendation, and we look forward to your...More
Great staff, it makes different. Rooms are good, for short staying its just great. Kithcen in the rooms makes life easier if you are keen of cook healty food for yourself. Staff very helpful and kind. Will stay again.
before I forget wi-fi is not...More
Date of stay: August 2017
Response from 00esa, Manager at Extended Stay America - Miami - Coral GablesResponded May 1, 2018
Tekin, many thanks for taking the time to review your stay at Extended Stay America. We are glad you liked many aspects of our hotel and that you especially appreciated our excellent staff members. We value your feedback and hope to welcome you back soon....More
I have been at this hotel under corporate contract for the better part of 11 months From November 2017 through now, leaving for a couple months in the summer) and am very disappointed.
First impression is being hit with a very strong, bad smell that...More
Date of stay: September 2018
Thank Lisa D
Response from 00esa, Manager at Extended Stay America - Miami - Coral GablesResponded October 10, 2018
Lisa, we are sorry your stay at our hotel was not to your expectations. Your feedback is valuable and has been discussed with our team members to review and alter our guidelines and provide a better experience for every guest entering our doors. We hope...More
Everyone was so friendly. Enjoyed my stay. Employees were wonderful a 10.
Needs more options for breakfast.
The rooms should be cleaned more often. I stayed a week and my room was cleaned once.
But overall happy with my stay thanks to the people at...More
Date of stay: August 2018
Thank MARIA L
Response from 00esa, Manager at Extended Stay America - Miami - Coral GablesResponded September 4, 2018
Maria, thanks for making Extended Stay America a part of your travel plans. We are delighted to know you had an overall comfortable stay and that you enjoyed the hospitality of our courteous staff. Your concern regarding our breakfast will be discussed with our Brand...More
This hotel is just cleaned once a week and far from even acceptable. In my room there were no roaches but in one of my friends room there actually were. There's hardly ever anyone at the front desk and practically anyone can enter the premises...More
Date of stay: May 2018
2 Thank Alicia A
Response from 00esa, Manager at Extended Stay America - Miami - Coral GablesResponded August 17, 2018
Alicia, we are very sorry for the difficulties you experienced. Being an extended stay and to maintain the privacy of our guests, we do the cleaning once in a week, however, this service is always available on request with a minimal fee. We take the...More