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Extended Stay America - Miami - Coral Gables

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3640 SW 22 St, Coral Gables, FL 33145
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Extended Stay America - Miami - Coral Gables
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72 Reviews from our TripAdvisor Community

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Richfield, Minnesota
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I was a little worried after reading the reviews but found there was no need! The room was large, very clean and comfortable( room 408). We slept great in the comfortable bed. We did not use the kitchen but it would be great for an extended stay. We got a great deal on Priceline, only $108/nite, everything else was over... More 

Helpful?
Thank CariAnnJ
Manager_11525, General Manager at Extended Stay America - Miami - Coral Gables, responded to this review

Thank you so much for posting a review of our property. It's great to hear that we were able to exceed your expectations and accommodate your needs with a comfortable stay! I truly appreciate your kind comments regarding our friendly customer service and convenient location. The staff and I would like to thank you again for posting your review. We... More 

Los Angeles, California
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has everything you need for your stay. With that being said, its the bare minimum offerings for a hotel. Customer service was just as you'd expect in Miami, pure indifference. If bedding were to be updated I think people would enjoy their stay much more. I did enjoy the amount of space in my room and the desk/work... More 

Helpful?
Thank 5ChristopherD
Manager_11525, General Manager at Extended Stay America - Miami - Coral Gables, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that we failed to meet your expectations. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our staff to ensure your experience is not repeated. I really appreciate you bringing... More 

Venezuela
1 review
5 of 5 stars Reviewed 5 weeks ago

location and rooms are very good and the staff (Lisett) is excelent, is clean, good beds and pilows the air condition is good i recomended a lot. is near to restaurants, shop, fittnes, and bus. i recommen this hotel

Helpful?
Thank maria1146
Manager_11525, General Manager at Extended Stay America - Miami - Coral Gables, responded to this review

I want to thank you for taking the time to post a review of your experience with us. I'm so pleased to read that you had a comfortable stay and enjoyed our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

San Diego, California
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed January 3, 2016

book somewhere else or you will be miserable like us! Worst customer service ever Despite none refundable we decided to choose life and lose the $ on this place. Ladies at the exception are dumb. Just dumb. No english/brains. 4 times down and still wrong written wifi code(written down-before lady said to just make one up!!). 3 times down to... More 

Helpful?
Thank domstar007
Manager_11525, General Manager at Extended Stay America - Miami - Coral Gables, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The service issues you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will retrain our front desk staff and make sure we are thoroughly inspecting rooms prior to guest arrivals. I really appreciate you bringing this... More 

Travelers are raving about these Coral Gables hotels

1 review
1 of 5 stars Reviewed December 27, 2015 via mobile

Had a great experience at the beginning sadly at the end of check out my day took a drastically changed, the receptionist named Aime was really rude and disrespectful felt really uncomfortable and how she addressed me. Over all except for the small altercation it was a good time Nora was a sweetheart they should have people with that same... More 

Helpful?
Thank Yiesli M
Los Alcazares, Spain
Level Contributor
167 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed December 26, 2015 via mobile

Location and staff: 9 In a nutshell: The rooms are comfortable, but the rugs and air conditioning need updating and deep cleaning. If you find a good deal (priceline), it is worth it. If you pay regular price, it is NOT worth it. When we arrived, we were given a room and the bed sheets had not been changed-- there... More 

Helpful?
1 Thank PRinBR
Manager_11525, General Manager at Extended Stay America - Miami - Coral Gables, responded to this review

Thank you for taking the time to write a review of your stay. Your comments in regards to our staff and location are much appreciated; yet, I was disheartened to read that your room was not ready upon your arrival. In response to your feedback, I am making sure we are thoroughly inspecting all rooms prior to guest arrivals. Additionally,... More 

Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 1, 2015

I stayed here for one night, and the first room I was given had a horrible smell of cigarette smoke. When I spoke to Nora at the front desk about it, she was extremely helpful, and despite the fact that I had booked it as a 'bargain' deal via priceline and she didn't have any of the 'bargain' rooms left... More 

Helpful?
Thank RCTMiami
St. Albans, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 13, 2015

The concept is an apartment based stay rather than a hotel, ideal for those needing a few basic facilities to prepare a simple meal in the kitchen area ifnthe room. In my opinion the rroms were decent but housekeeping is only ona weekly basis not daily but reception are happy to provide fresh towels and sheets if necessary. Overall mky... More 

Helpful?
Thank Melanie426
Manager_11525, General Manager at Extended Stay America - Miami - Coral Gables, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to read that you enjoyed our fully equipped kitchens as well as our convenient location. I truly appreciate your kind comments regarding our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you visit with us again in... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 9, 2015

The outside of the hotel is well kept. There is an intense smell of urine when you get out of the elevator on the sixth floor like the one you can experience on the stairs of any big city downtown multilevel parking. The room smell and the blankets were old. The covers did not look clean.

Helpful?
Thank Reinaldo C
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 23, 2015 via mobile

We stayed for 3 nights and the service was ok I would give it a 3 star, which is a average. The internet was perfect meaning the signal worked great. The big 2 beds we were provided with was very comfortable and spacious sheets smelled fresh and the blanket was warm. The bathroom was my favorite place the big mirror... More 

Helpful?
Thank Laterah R
Manager_11525, General Manager at Extended Stay America - Miami - Coral Gables, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient amenities and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

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