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Holiday Inn Coral Gables - University

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575 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Coral Gables - University
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Showing 452: English reviews
Costa Rica
Level Contributor
93 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
2 of 5 stars Reviewed December 10, 2014

Is my understanding that this hotel was recently renovated, but is getting old very fast. The floor by the reception looks old and dirty, also the elevator wood floor is in bad condition. In our room (214) part of the carpet was missing. Bathrooms are clean and beds are ok. although the linens are a bit old. Staff is very... More 

Helpful?
Thank SBV7
IHGCare, Guest Relations Manager at Holiday Inn Coral Gables - University, responded to this review

Dear SBV7, Thank you for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We would like to apologize for the overall dissatisfaction you had experienced during your stay. It is certainly not our intent to inconvenience... More 

1 review
4 of 5 stars Reviewed December 8, 2014 via mobile

I travel a lot therefor I know a lot about hotels because I practically live in them, This hotel has to be one of the best ones. The restaurant is great, the room is beautiful with a great pool view.. Al though the hallways always seem to smell funky it is great over all and I am always greeted by... More 

Helpful?
Thank Marie0127
2 reviews
3 of 5 stars Reviewed December 6, 2014 via mobile

First time at this hotel, I dealt with Michele on check in and she was fantastic. Great bubbly yet professional personality and provided good recommendations for things to do or eat in the area. Also dealt with her and Moira on check out and it was probably the most fun and entertaining check out/in experience I've ever had, they work... More 

Helpful?
Thank D_Davis76
IHGCare, Guest Relations Manager at Holiday Inn Coral Gables - University, responded to this review

Dear D_Davis76, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our customer service excellent and apologize our the inconvenience our internet connection... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 5, 2014

We came into this area from Philadelphia this afternoon and were greeted with 3 smiling faces. Kay assured us that they will do everything in their power to make sure our stay here is the best it CAN BE! So far we are very happy with the services provided. There are also a lot of great eating places and shopping... More 

Helpful?
2 Thank Dave M
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 30, 2014 via mobile

Thoroughly enjoyed our stay at this hotel. Moira and Michelle checked us in and made sure I got the exact room number I requested. Those two as well as security who brought us blankets (I didn't get his name) late last night as well as the kind man who brought us our rollaway bed shortly after checkin were so awesome.... More 

Helpful?
Thank Kimberly K
Menlo Park, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 29, 2014

Nice front desk people! Buffet breakfast is $15 if you don't buy it with your room. Dennys is one block away for less. McDonalds and Starbucks also one block away. Fitness room is small and dated, but there is onsite laundry machines. Best hotel for parents of kids at the U.

Helpful?
1 Thank Brad A
London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 26, 2014

More than impressive for helpful friendly staff, great beds, fantastic food. Dropped my phone in the toilet (by accident) and front desk staff suggested rice - never would have thought that would get it working again , but it did, so my grateful thanks to Moira for that. This. Use be a great place to work because all the staff... More 

Helpful?
Thank mchapman2014
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 26, 2014 via mobile

Once again, a great room at a reasonable price, in a nice area. Same great service as always. Though not a modern hotel, I f Special thanks to Ms. Polidori, Janey, Moira and Kay for making me feel at home. See ya next time, girls!

Helpful?
Thank Stephen N
Penfield, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 24, 2014

Top notch front desk people. Thanks to Moira for combining my two reservations into one and making a fuss about my Platinum status. Thanks to Michelle for helping me with the printer and printing some things for me at her printer. Thanks to Jane for taking the information I shared about the Pizza scam. She notified management and took action... More 

Helpful?
Thank Louie M
Quito
1 review
5 of 5 stars Reviewed November 24, 2014 via mobile

The hotel is really nice, close to the airport. Michelle and Moira have been really helpfull during our stay. They have been really nice with me and my family. Breakfast was excellent, wifi at the public places but also at the room. The room is clean, comfortable beds, people willing to help everywhere. We will definitely come again

Helpful?
Thank diegoaraujod
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Experience a wonderful stay at the Holiday Inn Coral Gables-University which is ideally situated in the upscale city of Coral Gables, on South Dixie Highway (US 1) across from the University of Miami and the Metrorail station. When priorities turn from work to play, guests are in the middle of great shopping, dining and entertainment at Dadeland Mall, Shops at Sunset Place, Village of Merrick Park, Coconut Grove and Bayside Market Place. Our Toucan's Restaurant and Lounge offers breakfast and dinner. The attractions that make South Florida a favorite tourist destination are just around the corner, putting guests within minutes of Jungle Island, Miami Seaquarium, Vizcaya Museum and Gardens, Zoo Miami, the Museum of Science, Miami Children's Museum, the American Airlines Arena, the Port of Miami and South Beach. ... more   less 

Additional Information about Holiday Inn Coral Gables - University

Address: 1350 S Dixie Hwy, Coral Gables, FL 33146-2904
Location: United States > Florida > Coral Gables
Price Range: $105 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Coral Gables - University 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Holiday Inn Coral Gables - University Hotel Coral Gables
Coral Gables Holiday Inn
Hotel Style:
#1 Best Value Hotel in Coral Gables
#3 Family Hotel in Coral Gables
#4 Business Hotel in Coral Gables
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