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The Biltmore Hotel Miami Coral Gables

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1200 Anastasia Ave, Coral Gables, FL 33134-6339
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1716)
360
Panoramas (12)
Room & Suite (430)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Staff required to regularly wash hands
  • Contactless check-out
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 13 hotels in Coral Gables
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Recently fully renovated and graced with effortless beauty and sophistication, The Biltmore Hotel is a national historic landmark located in the exclusive Coral Gables area with close proximity to Miami Beach and downtown Miami. The 271-room resort resembles classic Italian, Moorish, and Spanish architectural influences spread over 150-acres of tropical landscape. A favorite of world leaders and celebrities since its opening in 1926, the hotel offers a restored Donald Ross 18-hole, 71 par championship golf course, tennis courts, the largest hotel pool on the East Coast of the United States with private cabanas, a European spa, and an award-winning fitness center. The hotel's dining destinations include the award winning Palme d'Or, recognized by Zagat as one of the best restaurants in the country; Fontana, a traditional Italian restaurant surrounding The Biltmore courtyard and fountain; the poolside Cascade and the 19th Hole Golf restaurant. The hotel also recently unveiled its culinary academy offering an array of hands-on cooking classes for adults and children. The Biltmore is one of South Florida's preferred sites for leisure and business travel, high-level corporate briefings, public policy conferences, and an extraordinary wedding destination. The Biltmore is a member of the Leading Hotels of the World.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
On-demand movies
VIP room facilities
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, French, Spanish, German and 1 more
2,448Reviews33Q+A100Room tips
Traveler rating
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Popular mentions
WorldTrvl wrote a review Apr 18
Saskatoon, Canada45 contributions16 helpful votes
Understaffed, like all hotels in Miami. I understand that they have staffing issues due to COVID. I understand that the hotel was forced to close, and re-open, and that they needed to re-hire and train new staff. I also understand that they’re at 50% staff. BUT they are still selling the rooms to 100% occupancy even though they know that their limited staff can’t satisfy a full house of guests. AND they are still charging us full price even though they aren’t providing full service. This all leads to a diluted guest experience and will result in a bad reputation. This may not be their fault, but it’s not my fault either and I’m the one paying full price here. There are no bellman. We arrived and there was no one to greet us. No doorman, no bellman, no one around. We entered (lower level) and found an employee and asked her where to check-in but she didn’t speak English. We hauled our own luggage upstairs and found the front desk by ourselves. The young man at the front desk offered no welcome, no offer to assist with luggage, and he had no knowledge of the hotel. I asked for a room with no connecting door. We haul our own luggage up to the room, and, it’s an adjoining room. I call guest services, explain my request for no adjoining room and am told that he’ll call me back. Wait ten (10) minutes, he called back, said new room available, but no bell man available, and “please do not touch the bed or the bathroom because we don’t have housekeeping to make up the room”. Really?? We haul our own luggage back down and then back to the new room. No apology from the front desk. Lunch at the poolside restaurant, Cascade, was a disaster. Too many snafus to explain. No manager available. After all the service snafus at lunch it might have been a nice “good faith” gesture to offer us a dessert or a glass of wine. Or at least have a manager come to the table to apologize. I wasn’t looking for anything for free, but they dropped the ball and this should have been acknowledged somehow. But, here, management just doesn’t care. I walked through the lobby and heard another guest expressing his displeasure, walk through the pool and here others complaining about the service. The disappointment was all around. I checked out and there was no “how was your stay, sir”, which is what you’d expect from a true 5-star hotel. I paid the bill and then said “service here is very disappointing” to which he responds with a simple “I’m sorry to hear that.” They are overbooked and understaffed and they just don’t care. Would I return? Maybe in a few years after they get their act together. But I’d stay away for the moment. If they don’t have the staff to service the guests, then they shouldn’t sell to capacity, or at least charge a “soft opening” rate to take the lack of service into consideration. Too many other places to spend my money and receive true 5-star service. Not here.
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Date of stay: April 2021
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Response from Matthias Kammerer, General Manager at The Biltmore Hotel Miami Coral Gables
Responded 2 days ago
Dear WorldTrvl831, thank you for staying with us and we appreciate your feedback and apologize for not meeting your expectations. We value your comments and will continue to pro-actively recruit and train staff in the anticipation and delivery of a luxury hospitality experience while working within Covid-19 protocols for the safety of our guests and staff. We hope to have another opportunity to exceed your expectations. Best regards
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natalie t wrote a review Apr 15
1 contribution
Recently stayed at The Biltmore for a leisurely few days. The hotel rooms have been renovated and were extremely comfortable and well appointed. The building and grounds are a step into the past and are just beautiful. I want to give a special shout out to the service provided by Janelle at the front desk. She was so professional and helpful. Will definitely be returning.
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Date of stay: April 2021
Rooms
Cleanliness
Service
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Response from Matthias Kammerer, General Manager at The Biltmore Hotel Miami Coral Gables
Responded 5 days ago
Dear natalietQ1752HT, thank you for choosing the Biltmore for your leisure getaway. We value your patronage and appreciate your comments about the property and our colleague. We will make sure to recognize her for her wonderful hospitality and look forward to welcoming you back. Best regards
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ronaldfairbairn wrote a review Apr 8
New York City, New York234 contributions107 helpful votes
I never thought I would write a review about a reservation department but I had the most marvelous experience with a Ms. Mirium Gonzalez (hope I got the name right) who spent a half hour with me with a complex transaction involving changing dates, rooms etc for a forthcoming trip next week. She was patient and resourceful and encouraged me (without high pressure sales talk) to book a bigger room, arranged to cancel and re-fund reservation for certain dates and re-book for other dates. So if you call the hotel for reservations (and that is the best way to book in my opinion, since they are on-site) you will be lucky if you get Ms. Gonzalez. About the hotel I find it a glamorous place to stay with a stunning pool and good service.
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Date of stay: April 2021
Value
Location
Service
Trip type: Traveled on business
Room Tip: Ask for a junior suite if you want a place to sit down
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Response from Matthias Kammerer, General Manager at The Biltmore Hotel Miami Coral Gables
Responded 1 week ago
Dear ronaldfairbairn, thank you for choosing the Biltmore and for taking the time to share your feedback. We value your patronage and appreciate your kind words about Miriam Gonzalez in reservations. We will make sure to recognize her for her outstanding customer service and look forward to welcoming you next week. Best regards
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blamona wrote a review Apr 1
Washington DC, District of Columbia18,413 contributions82 helpful votes
The Biltmore has a "personality", stunning architecture, and hanging out at the pool you feel like you're living in a magazine cover, feels like an escape from the bustle of South Beach. Service by the pool was excellent. Rooms were spacious, bed comfortable, the lobby has the Wow factor The rooms do show their age a little, but seemed spotless clean, pretty bathrooms
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Matthias Kammerer, General Manager at The Biltmore Hotel Miami Coral Gables
Responded 2 weeks ago
Dear blamona, thank you for spending your pool time with us and for sharing your feedback. We value your patronage and hope you will be returning soon. Best regards
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stacey k wrote a review Mar 2021
Whitehouse Station, New Jersey49 contributions23 helpful votes
My Home away from home while visiting my daughter at U Miami. It never disappoints ! the grounds are gorgeous ,the pool is spectacular and the staff is the best you could find anywhere. The food at the 19th hole Grill exceeded my expectations. Great food with a lovely view. Now all it needs is a walking path to the U. I did walk it actually & it’s a nice 45 minute walk but I really wanted to walk the cart paths. Lol See you soon!
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Date of stay: March 2021Trip type: Traveled with family
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Response from Matthias Kammerer, General Manager at The Biltmore Hotel Miami Coral Gables
Responded 3 weeks ago
Dear stacey k, thank you for staying with us again and for your feedback. We look forward to your return. Best regards
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Previous
PRICE RANGE
$235 - $500 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
biltmore hotel coral gables, biltmore coral gables
LOCATION
United StatesFloridaCoral Gables
NUMBER OF ROOMS
271
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Frequently Asked Questions about The Biltmore Hotel Miami Coral Gables
Which popular attractions are close to The Biltmore Hotel Miami Coral Gables?
Nearby attractions include Venetian Pool (0.5 miles), Church of the Little Flower (0.3 miles), and Coral Gables Merrick House and Gardens (0.7 miles).
What are some of the property amenities at The Biltmore Hotel Miami Coral Gables?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Biltmore Hotel Miami Coral Gables?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Biltmore Hotel Miami Coral Gables?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Biltmore Hotel Miami Coral Gables?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Biltmore Hotel Miami Coral Gables?
Conveniently located restaurants include Matsuri Japanese Restaurant, The Fontana Restaurant, and Biltmore Sunday Champagne Brunch.
Are there opportunities to exercise at The Biltmore Hotel Miami Coral Gables?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Biltmore Hotel Miami Coral Gables?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Biltmore Hotel Miami Coral Gables?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Biltmore Hotel Miami Coral Gables offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Biltmore Hotel Miami Coral Gables?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.