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Wakulla Suites

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676 Reviews from our TripAdvisor Community

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Showing 600: English reviews
Greenville, South Carolina, United States
Reviewed 4 weeks ago via mobile

My wife has a very bad heart and I am handicapped from bad knees. We travel a lot and do not reserve handicapped rooms in hotels because we are not wheel chair bound etc. When we reserved a room we were NOT informed that this hotel has NO elevators. When we arrived late in the day we were told all...

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Helpful?
Thank Keith R
Reviewed 4 weeks ago via mobile

Stayed several nights here over the course of a month or so... I stayed before westgate bought the hotel. The grounds keeper was able to give me a whole story about all the tropical plants on the premises and my first room was on the 2nd floor facing the pool. The room felt like an apartment fully furnished with two...

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Thank Mandy S
WestgateGuestRels, Guest Relations Manager at Wakulla Suites, responded to this review

Thank you for taking a moment to share a review of your time spent at Wakulla Suites. Westgate Resorts, the new owners of the property are working hard to renovate and upgrade this property. We are certain you will be impressed with the rejuvenation and hope you will come and check it out once completed. Anja

Reviewed February 15, 2017 via mobile

We checked into first room after telling front desk that my wife has asthma and the rug was completely black,the room smelled musty.After complaining about the room they gave us a key to another room.The counters were all chipped up and the refrigerator was all rusty on the outside,after we put a call into the reservation dept and complained then...

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4Thank Glmetsfan
WestgateGuestRels, Guest Relations Manager at Wakulla Suites, responded to this review

Thank you for your feedback. We sincerely apologize that your most recent stay with us was not enjoyable. We will use your comments to help our team with continuous improvement towards the goal of providing an excellent experience for our guests. Anja

Orlando, Florida
Reviewed February 12, 2017

We went to check out the changes that Westgate was making to the resort. The new room arrangements will be a great place to stop and visit. All new beds and appliances for each room, they had a couple rooms done so we got a look see. They should have more of them ready next year. It is about a...

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1Thank dcprimeau
WestgateGuestRels, Guest Relations Manager at Wakulla Suites, responded to this review

We thank you for visiting Wakulla Suites, as well as for taking the time to share your experience in this review. It is very much appreciated and at the same time very helpful for future guests. We are always happy to receive feedback from guests who have visited both before and after renovations have begun. We are delighted to hear...

Saint Louis
Reviewed February 10, 2017

I love this place I have stayed here 4 times in the past 5 years (we didn't go one year or it would have been 5 of 5) It's just so pretty the aroma of the flower gardens in the mornings smells so sweet, the pool is nicely heated and fun times for family and meeting new friends. The grills...

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Helpful?
Thank Kimberly M
WestgateGuestRels, Guest Relations Manager at Wakulla Suites, responded to this review

We're happy to hear that you felt like a special guest – all of our guests are special as we aim to make every stay enjoyable and provide you with the necessities to make you feel as if you are at home! On behalf of the entire Westgate Team, thank you for staying with us and we look forward to...

Reviewed January 27, 2017

Staff (especially Nicklaus Berlew) was very friendly and extremely helpful. They all made us feel appreciated. Bed wasn't very comfortable though. Grounds were nice with all kinds of beautiful plants. Pool was nicely heated. Although the picture looks like it has a hot tub, it does not. That's a baby pool. Inside of suite could use updates, but it was...

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1Thank Paulaprather
WestgateGuestRels, Guest Relations Manager at Wakulla Suites, responded to this review

Thank You for your great review. We are especially pleased to hear your thoughts on our clean and comfortable accommodations. As a hotel we pride ourselves on Customer Service as well as great accommodations and it is good to hear that this was recognized. We are undergoing a major renovation to improve all areas to enhance the guest experience. We...

Madison, Wisconsin
Reviewed January 17, 2017

The Wakulla defies regular hotel descriptions. The rooms are more like apartments, and the combination of tropical plants, shuffleboard, the pool, and the bar-b-q's all around make it a really laid back comfortable setting. It is a great choice for teams. The fact that it has it's own beach entrance (and a wing of suites beachside) makes this place a...

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Thank Bebe B
WestgateGuestRels, Guest Relations Manager at Wakulla Suites, responded to this review

Thank you so much for taking the time to write a review. We are thrilled to hear you had a wonderful experience in our newest beachfront property. We appreciate you choosing Westgate Wakulla Suites and we look forward to you visiting us again soon! Nicole

Quebec City, Canada
Reviewed January 13, 2017

For the good: the grounds are beautiful, nice location, the beds were confortable. But the appartement was very old, old carpet with many stains on it, nothing to do with pictures on the website. On top of that, a very bad smell that we noticed the moment we turned off the a.c.

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2Thank mbl2017
WestgateGuestRels, Guest Relations Manager at Wakulla Suites, responded to this review

Thank you for taking the time to post a review of your stay. We are glad to hear that you enjoyed our location close to beach and all the excitement that Cocoa has to offer. Our location is going under a major renovation to improve the level of comfort we offer all guests. We hope you are able to revisit...

Reviewed January 6, 2017

The negative the beds are so hard and the windows are so tiny you cannot see outside from bedroom The floor crack when you walk very old and date furniture. The good very close from beach you can walk and that is the best feature. From desk service was no nice at all they look disgusted from working. other than...

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Helpful?
Thank Evyta67
WestgateGuestRels, Guest Relations Manager at Wakulla Suites, responded to this review

Thank you for taking the time to post a review of your recent visit with us. The experience that you have shared in your review falls far below the standards that we have set for our staff to follow. We sincerely thank you for bringing this to our attention. Your comment will be shared with the appropriate resort management. Our...

Churubusco, Indiana
Reviewed January 4, 2017

Once we got there they made the price for the rooms very high. If you are wanting to stay there it is going to turn into a timeshare so consider it soon. There is a trolley that can take you to the peir which is free.

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Thank Jaedon C
WestgateGuestRels, Guest Relations Manager at Wakulla Suites, responded to this review

Thank you for sharing your positive feedback with us. It delights us to learn that you enjoyed of our quiet atmosphere, prime location with the trolley ride, and friendly staff. We hope to have the pleasure serving you in the future. Nicole

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Wakulla Suites

Address: 3550 N Atlantic Ave, Cocoa Beach, FL 32931-3498
Location: United States > Florida > Brevard County > Cocoa Beach
Price Range: $160 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wakulla Suites 2.5*
Number of rooms: 116
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Also Known As:
Wakulla Hotel Cocoa Beach
Wakulla Resort Cocoa Beach
Wakulla Motel
Hotel Style:
#5 Top resorts Hotel in Cocoa Beach
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Questions & Answers

Here's what travelers have asked, with answers from Wakulla Suites staff and other travelers.
3 questions
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Memphis, Tennessee, United States
over a year ago
Memphis, Tennessee, United States

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Questions? Get answers from Wakulla Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are no elevators so stay on the first floor if you have heavy bags. And far away from the pool if you are looking for quiet time.”
 of 5 bubbles 818abey, 2 days ago | Read review
“ask for updated room.”
 of 5 bubbles Jennyflower_12, 3 days ago | Read review
“Ask for one that has been renovated.”
 of 5 bubbles 944SS, 4 days ago | Read review
“Be sure to request a first floor room because there are no elevators if you have difficulty climbing stairs”
 of 5 bubbles genmasjoy, 6 days ago | Read review
“don't stay here”
 of 5 bubbles parsons4532, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question