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Four Points by Sheraton Cocoa Beach

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4001 North Atlantic Ave, Cocoa Beach, FL 32931
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Four Points by Sheraton Cocoa Beach
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947 Reviews from our TripAdvisor Community

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Jacksonville, Florida
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Ok, trying to be positive here. But Lindsay(?) at check-in was incredibly fast and friendly. Had us in within like 3 minutes. Needed a rollaway and remote, security/housekeeping guy had them to our room in a matter of minutes. The rest of the story...(so far, as we are still here as I type this). The extra bedding cover was stained... More 

Helpful?
Thank Gatorraider
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

The thing I liked about the hotel was the lobby scent. The room we booked smelled horrible. We didn't complain to management because I hate being the customer who complains about something that sounds to be a small problem. The next day when cleaning lady showed up I walked out to get something from my vehicle came back in to... More 

Helpful?
1 Thank Claudia E
Lewes, Delaware
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an overnight precruise stay here. The hotel was fabulous. The price to park and take the shuttle to the port was a deal. Even though we had an interior room that overlooked the restaurant and surf shop it was quite nice and comfortable. We had dinner at the restaurant and thought the food and service was outstanding. Our... More 

Helpful?
Thank Pepperr L
Shepparton, Victoria
Level Contributor
66 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

We were riding a motorbike (but not bikies) and right from the start the reception staff made it clear that we weren't their type of preferred visitors. The hotel leads directly into a café, a surf clothing shop and a multi storey undercover car park . The breakfast offer was a drink & snack voucher for the café. The room... More 

Helpful?
Thank katorcaz
Robert A, General Manager at Four Points by Sheraton Cocoa Beach, responded to this review

Thank you for taking the time to write a review about your experience at our property. We are truly sorry that you were given the impression that you were unwelcome. We certainly do welcome everyone! Including bikers! The hotel hosts the High Seas Rally every year and we enjoy it immensely. Please do consider coming again to see us! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We are very pleased with our accommodations and the friendliness and helpfulness of Paul and the front-desk staff. Great location and especially like having Starbucks in the same complex. Would definitely stay here again!

Helpful?
Thank blsusieq
Robert A, General Manager at Four Points by Sheraton Cocoa Beach, responded to this review

Thank you for the wonderful review about our hotel. We are glad that Paul and our front desk team were able to take such good care of you. We will thank them and share your remarks. We hope to see you again soon! More 

Halifax, Canada
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here from 4 nights over the Christmas holidays. The exterior of the building looks attractive, just like the pictures. The inside... is more like a tired, old motel. Bed and pillows... highly uncomfortable. We had room #314 with a tiny window. First, the room wasn't ready when we got there. When I went back and asked for a... More 

Helpful?
Thank Edster1971
Robert A, General Manager at Four Points by Sheraton Cocoa Beach, responded to this review

Thank you for taking the time to write a review about your experience at our property. We are truly sorry that you received a room that was not yet ready and for the erratic working of the key cards. We have reprogrammed the door lock to that room and we are planning renovations in late 2016. We hope that you... More 

Lawrence, Massachusetts
Level Contributor
90 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

:lean and hospitable staff. The price is reasonable and the rooms are spacious and comfortable. I would suggest not getting a room near the stairwells or vending machines as the traffic to those areas may cause alot if noise, especially in the evening.

Helpful?
Thank Yvonne S
Robert A, General Manager at Four Points by Sheraton Cocoa Beach, responded to this review

Thank you for taking the time to write such a nice review about our hotel. We are truly glad that you enjoyed the hospitality of our staff and the comfort of our rooms. We hope to see you again soon! More 

Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The front desk staff was the real plus of our two-night stay here. The first off-putting thing was finding a place to park when we arrived to check in: that small area (3 spaces?) was blocked by a van apparently waiting to load a tour group? I had to ask that the driver pull ahead so we could diagonal park... More 

Helpful?
Thank 2ia2az2ar
Honolulu, Hawaii
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel is themed around Surfing with a two story surf shop inside that offers surfboard lessons and rentals. It's only a five minute walk to the beach and a short drive to other attractions like the Cocoa Beach Pier and the Kelly Slater Statue. My room was large, clean and comfortable with a plush bed, flat screen television, refrigerator,... More 

Helpful?
Thank Kevin G
Robert A, General Manager at Four Points by Sheraton Cocoa Beach, responded to this review

Thank you for writing a review about your experience at our hotel! We are thrilled that you liked our theme, rooms, and location. We look forward to having you again when next you travel to Cape Canaveral! More 

Madeira Beach
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 1, 2016

This review is long overdue. I wanted to thank all those involved in our stay. Lyndsey and Michael, the night manager were the first two to welcome us to the hotel. They were both so friendly and willing to help! There was some confusion over the reservation made with SPG.com and the actual hotel. Lyndsey took it upon herself to... More 

Helpful?
Thank Steve T
Robert A, General Manager at Four Points by Sheraton Cocoa Beach, responded to this review

Thank you for taking the time to write this glowing review about our hotel. We are truly glad that Lyndsey and Michael were able to provide you with exceptional service and make your visit outstanding. Lyndsey and Michael are dedicated individuals whose commitment to our success is very much recognized by our team leaders. We will certainly thank them and... More 

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