My wife and I have stayed at and have been disappointed with many of the RCI properties in that they were run down, ill maintained and staffed inadequately or with 4th rate personnel that frankly do not care, HOWEVER, the last two properties we stayed at with The Resort on Cocoa Beach being one of them shed a new light on things. The RoCB leans toward a more "resort" type appearance as you drive up and the lobby, although a little caddie, is inviting with a nice water feature and plenty of well appointed seating to make waiting (if you have to) bearable. What makes the resort is the friendliness and helpful nature of the staff and what I believe are a generous offering of amenities for a resort of this type. An onsite movie theater, a list of scheduled activities, a sports deck, a very well appointed and reasonably priced game room, and an on site restaurant and pool bar. The facility in general was clean with priorities given to rooms and public areas that are most widely used. While not everything was perfect, the two issues we had during the stay were addressed within MINUTES of our reporting them and the staff did everything with a smile. I would consider going back to this resort as it is one of the nicer RCI resorts visited and it is in a great location.…
Fabulous holiday in an ocean front unit, fantastic view, lovely to hear the waves crashing on the beach. The staff are all great friendly, helpful, knowledgeable and always willing to help with any query or issue if you have one. We were lucky enough to see two rocket launches whilst we were there and had a great view from the beach, highly recommend if you are lucky enough to be visiting when one is scheduled. We were a tad unlucky to be there during Hurricane Nicole so lost two days of sunshine, however we felt very safe and secure in our unit and the staff were all great and very helpful, between them and the local news stations we were kept up to date as best as possible. Thankfully nobody was injured and thanks to all the hard work of the staff the resort was up and running fully by Friday morning. The beach is wonderful and you can rent chairs and anything else you need from Clay and his team, a rally nice and helpful guy, unfortunately the storm has wreaked some damage to the beach and the hut were all the equipment is usually stored but I am sure everything will be ok very soon. There are plentyy of local nice restaurants in the area and we like to try as many as possible, if you want to eat in there is plenty of equipment in the unit to do so and a Publix very close by, travel a bit further there is a Winn Dixie and a Walmart nearby. We had a great time and would thank all the staff for their hard work and hope to be back very soon.…
This resort was the perfect place to spend a week while family came to visit to enjoy the ocean as well. We had a two bedroom. two bath unit that had a washer/dryer and a full kitchen that allowed us to feel right at home. We even had a covered parking space and were able to see launches by standing on the balcony.
The resort continues to be well maintained. The beds are comfy, kitchen well stocked with working appliances, and all the staff are friendly and knowledgeable. We enjoy this resort for the closeness to the beach as well as special amenities like the game room, tennis courts, movie theater, and pool.
Every staff member we encountered was genuinely kind and very friendly. All had smiles on their faces and often seen laughing with guest. To say we had a great week is an understatement! The pool was clean with plenty of lounge chairs, the beach was beautiful, our 2 bedroom was spacious and all units were getting new furniture as it comes in. We will definitely be looking at staying here again in the future. It is also a great place to watch launches from the Kennedy Space Center!
A bit dated, great position, good parking facilities, comfy beds, however the cleanliness lets its down - wear slippers .....the floor looks clean it is actually filthy. The pool is very clean and the facilities such as indoor play area very good. Cinema an added bonus.
We stayed with another couple for the week and all enjoyed it! Even though we just had an ocean view we could also see the intercoastal way and overlook the city and a great view of Cape Canaveral. Plenty of things to do at the resort and around the area and really enjoyed the Mexican restaurant. Have no complaints and actually will look for availability to stay here again!
Very family friendly resort with a great pool and easy access to the beach! Staff was very friendly and provided very good customer service. Room was very clean, albeit a bit dated, and the beach towel machine and linen swap procedures were handy and efficient.
Great place! Clean. Excellent facilities. Enough to do to occupy all ages. We had adults, teens and younger kids. Great set up, loved that we could access everything with our wrist band. Loved the bar next to the pool. So awesome to be able to get lunch and drinks. Live music was a great touch. Minor issues, our basket was missing from the coffee pot (so no coffee for us), and they could stand more shade around the pool (had to show up by 10:30 to get shade as a rule). Dishwasher latch didn’t work and couldn’t hold the soap? Hope the dishes were clean cause we started it, as instructed. Check out time was early, 10am but we were allowed wristbands and they let us stay the day. Overall this place is amazing and I really enjoyed my time here. I would definitely visit again.
Light rain starting to coming through, guests outside at tiki bar. Security YELLED at guests “I said to get inside now” when not moving fast enough for his Cop mentality and absolutely No indications of lightning threat, etc. Very unprofessional and ego centered. He could’ve achieved same result by being polite and professional.