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Room & Suite (513)
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About
#27 of 95 hotels in Clearwater
Location
4.5
Cleanliness
4.4
Service
4.4
Value
3.8
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Children Activities (Kid / Family Friendly)
Parking
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Snack bar
Vending machine
Poolside bar
Snorkeling
Water sport equipment rentals
Canoeing offsite
Kids pool
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Interconnected rooms available
Private balcony
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Separate dining area
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Ocean View
Languages Spoken
English, French, Spanish
Location
65Somewhat walkable
Grade: 65 out of 100
13Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
Contact
1160 Gulf Blvd., Clearwater, FL 33767-2703
Getting there
Rental CarsSee rental cars from $41/day
3403Reviews178Q+A100Room tips
Reviews
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Checked in on 2/22/23 for five days. As a Marriott Titanium member, the stay was disappointing. 1. The rooms are very old! Tiny bathroom, with no ventilation. Then a small room with one small sink outside the bathroom to get ready 2. They offer beach service for drinks and food. We got it ONLY ONE day. The other days they claimed were short staffed or staff needed in the restaraunt 3. The pool bar closed at 5pm, even on the weekends 4. The rooms have old wall AC's. They didn't work well, often stuck on and had the rooms feeling damp all day 5. They offer a trolley on 26 and 56 past the hour. Never on time 6. Last....getting Uber and Lyft was nearly impossible, and when could get it...20-30 minutes. Uber drivers told us they hated coming into the "beach" becuase of the traffic. This is not the Sheratons fault, but travelers should be aware…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Danielle Gillette, Guest Services / Front Office at Sheraton Sand Key Resort
Responded 3 weeks ago
Dear N6811JAjonp, Thank you for taking the time to provide us with feedback on your stay. We greatly appreciate hearing back from all of our valued guests. I am sorry to hear that you did not enjoy your time with us, we completely understand how your concerns affected the quality of your vacation. The good news is that we are currently in the beginning stages of a complete renovation of our property that will include updates to our bedrooms, bathrooms, and public spaces. Perhaps once we are completed, we might have another opportunity to provide a better guest room experience for you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a business traveler, I did not get to take advantage of all the amenities but great value for the price, great location, great staff. Good food options at the on-site restaurants if you don't always want to go out. Beach is nice and usually quiet compared to the public ones. You may be able to find a better pool elsewhere, but you'll likely pay more. No resort fee or parking fee, which is unique for this area. Had a standard room with two queens so I don't know what others are like. Nothing fancy and not exactly setup for a business traveler but vacationers likely won't notice (wicker chair and table felt more appropriate for a patio, but it was fine). Located in a spot that's a little quieter than being in "the heart" of the tourist area but you can get there easily enough, with a free trolley as one option. Will be going back in June and I understand that rooms may be getting renovated at that time so be sure to check on that before booking. Special thanks to the staff and Tony Lilla, night manager. Forgot to bring a required medication with me and, using the chat feature in the Marriott / Bonvoy app, was able to figure out a solution. Tony went out of his way to stop at a local pharmacy and help me out. A+ customer service.…
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Danielle Gillette, Guest Services / Front Office at Sheraton Sand Key Resort
Responded 3 weeks ago
Dear D2558lKjasonl, Thank you for sharing a review of your recent experience. Our team here at the Sheraton Sand Key Resort is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helaine at the Bluewater shop is so kind and helpful. She is very attentive, sweet-natured, and takes pride in her job. Need more people like her! We always look forward to our visits here at people like Helaine are key to making an experience warm & memorable.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Danielle Gillette, Guest Services / Front Office at Sheraton Sand Key Resort
Responded 3 weeks ago
Dear tnturner, Thanks so much for sharing your feedback about your stay. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Helaine receives the recognition they deserve. Thank you again for taking the time and have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What part of this run down filthy low class motel is “resort”? From the slovenly staff and their “ couldn’t care less” attitude, the horrible food and service (?) to the disgusting moldy bathrooms and worn out rooms - this place is a joke. The only thing going for them is the beach - which is public!
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: Avoid this hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Danielle Gillette, Guest Services / Front Office at Sheraton Sand Key Resort
Responded 4 weeks ago
Dear SusanS3408, I’m sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and an unforgettable experience for our guests. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. I’m thankful that you reached out to share your experience as your valuable feedback helps us to improve and better serve our current and future guests. The good news is that we are currently in the beginning stages of a complete renovation of our property that will include updates to our bedrooms, bathrooms, and public spaces. Perhaps once we are completed, we might have another opportunity to provide a better guest room experience for you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This old, run down facility is in bad need of a renovation. The rooms are small, the bathrooms aged and dirty. No matter how much disinfectant they throw at it they won’t cover up the discolored grout, lame tub/shower combo, or worn out carpeting. To make it worse the staff, particularly the front desk, know they’re working in a run down establishment. The overall attitude is dismissive of guests and indifferent. There is nothing “resort” about this place.
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Date of stay: February 2023Trip type: Traveled on business
Room Tip: Avoid. Stay at the Marriott Suites across the road.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Danielle Gillette, Guest Services / Front Office at Sheraton Sand Key Resort
Responded 4 weeks ago
Dear psaskin, I’m sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and an unforgettable experience for our guests. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. I’m thankful that you reached out to share your experience as your valuable feedback helps us to improve and better serve our current and future guests. I hope you choose to stay with us again when your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is horrible. The pool is photoshopped #1 the bedrooms are small and gross. Food =horrible. I stayed here w my parents and we had to leave the next day because of how horrible it was. This hotel is = day in. Plus everything smells.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Danielle Gillette, Guest Services / Front Office at Sheraton Sand Key Resort
Responded 4 weeks ago
Dear celineG6243ZG, I’m sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and an unforgettable experience for our guests. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. I’m thankful that you reached out to share your experience as your valuable feedback helps us to improve and better serve our current and future guests. I hope you choose to stay with us again when your travels bring you back to the area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First off I am reluctant to post a great review, as I do not want them to become solidly booked hence not enabling us to get a spot there again. Joking aside, we checked in Jan 31st and the room was lovely but as I have problems with seeing in darker rooms, we went to reception to express our concerns. Marta said she would do what she could, even though they were booked solid with FIVE conferences. The next day, we moved to another room and wow, it sure did not disappoint with panoramic views of the Gulf, pool and I could see much better. Honestly everyone from Marta, restaurant/pool bar staff, cleaners....front concierge....were wonderful. All were so friendly, personable, and we have never witnessed so many smiling people in a hotel before. It was such an upbeat stay for us and we really want to get back here as soon as we can. Plus the beds were most comfortable and the premises uber clean. Yes the rooms need a bit of an update but we have that at home and had not planned on sitting in the hotel room as there was a glorious beach to check out. The pool was warm and we also loved get togethers with other guests at the fire pit. THANK YOU to all staff.…
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Date of stay: February 2023
Rooms
Service
Sleep Quality
Room Tip: For the best sunset, stay on the pool side of the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Danielle Gillette, Guest Services / Front Office at Sheraton Sand Key Resort
Responded Feb 9, 2023
Dear CathT1, We’re so happy to hear you had a great experience at the Sheraton Sand Key Resort. Your review made our day! Our whole team works very hard to keep our guests happy, but we can do it thanks to ones like you! Thanks again, and we hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I live on the island of Anna Maria and I’m the owner of a well-known Kiteboarding company called EPICKITES. The reason my son and I decided to stay at the Sheraton for four nights was due to the U.S. Open Kiteboarding regatta races they had here in Clearwater. The people working here were so nice and that includes the restroom and also the cleaning people. Not to forget the manager Cydney who helped us with our late check out due to these competitions.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Danielle Gillette, Guest Services / Front Office at Sheraton Sand Key Resort
Responded Feb 6, 2023
Dear 296dimitrim, Wow!! Thank you kindly for the great review and awesome score!! We are always grateful for positive feedback from our guests! We are pleased to see that you had such a wonderful time with us and we hope to have you back next time you are in our area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel categorizes themselves as a resort property with rates running $300-$500. Unfortunately, the quality of service at the hotel does not reflect a resort property. Hotel is in need of updating to be consistent with the prices they are charging. Rooms was unfortunately dirty upon arrival (hair in shower, toilet trees not refilled, trash). Was told that we received an upgrade, however, the upgraded view was the parking lot. Housekeeping did come and tidy up the room. Restaurant for breakfast was subpar, equivalent to the Fairfield Inn that we stayed at in Tampa the day prior. Although categorized as a resort, spa was unavailable and no kids activities throughout the day. As a loyal Marriott member (titanium status), we asked for late check out. We were informed that they do not honor Marriott loyalty status levels as they are a “resort property.” We have not experienced this lack of service and upkeep at other properties. We will not be returning. Luckily there are multiple other properties up to the Marriott standards within the area (do yourself a favor and stay at the Marriott across the street, or the JW).…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Danielle Gillette, Guest Services / Front Office at Sheraton Sand Key Resort
Responded Feb 6, 2023
Dear iangX5537OQ, Thank you for taking the time to provide us with feedback on your stay. We greatly appreciate hearing back from all of our valued guests. I am sorry to hear that you did not enjoy your time with us, we completely understand how your concerns affected the quality of your vacation. In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the management leadership team. We will work to improve our guest experience and do our best to provide excellent service in the future. I hope you choose to stay with us again when your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Our recent stay was good! We traveled for the Clearwater Running Festival which was held right next door to the resort. It was a bit pricey for our three night stay but the convenience was worth it. We ate at the on-site bar the first two nights (highly recommend the nachos) and got the buffet breakfast each morning. Our room was clean but the bathrooms are very tight. The view we had overlooked Clearwater city and caught the sunrise but you kind of have to look past the not so pretty roof of the building below. The heated outdoor pool and hottub were amazing and other amenities included beach lounge chairs, volleyball, cornhole and I huge fitness center on the 9th floor. The concierge was extremely helpful and we were able to purchase our aquarium tickets right at the resort. We are already planning our trip for next year, this time with the whole family!…
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: The trolly is free if you are a Sheraton guest!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Danielle Gillette, Guest Services / Front Office at Sheraton Sand Key Resort
Responded Feb 6, 2023
Dear budashk, We’re so happy to hear you had a great experience at the Sheraton Sand Key Resort. Your review made our day! Our whole team works very hard to keep our guests happy, but we can do it thanks to ones like you! Thanks again, and we hope to welcome you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$372 - $561 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton sand key hotel clearwater, sheraton clearwater, sheraton sand key resort, clearwater sheraton
LOCATION
United StatesFloridaClearwater
NUMBER OF ROOMS
390
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Claim Your ListingSHERATON SAND KEY RESORT - Updated 2023 Prices & Reviews (Clearwater, FL)
Frequently Asked Questions about Sheraton Sand Key Resort
Which popular attractions are close to Sheraton Sand Key Resort?
Nearby attractions include Sand Key Park (0.3 miles).
What are some of the property amenities at Sheraton Sand Key Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Sand Key Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Sand Key Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Sand Key Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Sand Key Resort?
Conveniently located restaurants include Maggie Mae's Sunrise Cafe, Columbia Restaurant, and Watercolour Grillhouse.
Are there opportunities to exercise at Sheraton Sand Key Resort?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Sheraton Sand Key Resort?
Yes, laundry service and self serve laundry are offered to guests.
Does Sheraton Sand Key Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Sand Key Resort?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Sheraton Sand Key Resort?
Many travelers enjoy visiting Pinellas County Heritage Village (5.0 miles) and Church of Scientology Information Center (1.9 miles).