The Westin Cape Coral Resort At Marina Village
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About
#1 of 7 hotels in Cape Coral
Location
4.2
Cleanliness
4.6
Service
4.5
Value
4.4
Travelers' Choice
The Westin Cape Coral Resort at Marina Village offers you all the amenities of Tarpon Point Marina, including four-star waterfront views, plus resort luxuries such as room service, housekeeping, and concierge services. Experience flawless service in our sleek tower of guest rooms and suites with sweeping views of the Caloosahatchee River, San Carlos Bay, and the Gulf of Mexico from Cape Coral, Florida. Our traditional rooms and 1, 2, and 3-bedroom suites range from 445 square feet to 3,500 square feet, with grand rooms, master suites, guest suites, and dining terraces.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Poolside bar
Tennis court
Water sport equipment rentals
Bowling offsite
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish
Location
55Somewhat walkable
Grade: 55 out of 100
226Restaurantswithin 5 miles
52Attractionswithin 5 miles
Contact
5951 Silver King Blvd, Cape Coral, FL 33914-8054
Getting there
Rental CarsSee rental cars from $19/day
2179Reviews76Q+A100Room tips
Reviews
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We love to go to The Nauti Mermaid or Marker 92. Amelia is an excellent waitress! AAA+++ We love the location on the water. The sunset is great here. The food is very good. jgfdmhgjngjfnfngfnmnggnjkjgnggnjn
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I booked this hotel through my credit card miles app and paid over $500 a night. I contacted the hotel twice about the spa and a room request and both times I was told that if I had booked through them directly I would have my request granted but third party bookings are not eligible for anything. I spoke with a Diana H. first that was so condescending I wanted to cancel my booking but it had just turned nonrefundable. Today I chatted with a rep who did not provide his or her name and was so incredibly rude it took my breath away. This person also told me not to bother booking the spa as it was run by a third party not the hotel. I think I will stick to the hilton from now on.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded 1 week ago
Dear gladiusca77, Thank you for sharing your feedback. We are so sorry for the disappointing experience you had with our associates and for the negative impression this left on you. We appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time. Please let me know the best phone number so I can contact you. Chris C. Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mediocre at best. Staff is very nice though but constant issues. Room was probably one of the worst on property despite being not oversold. Room shower curtain and bathroom stunk terribly. In room service menu is incorrect have to call for a menu to be emailed to you & restaurants have incorrect menus. Hot tub is closed due to tape around it says “health department”
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded 3 weeks ago
Dear 655stephaniem, Thank you for choosing our hotel and taking the time to provide your feedback. Although you liked our seamless hospitality, we sincerely apologize for the issues you encountered in your accommodations and have shared them with the appropriate individuals to fix them immediately. We have also taken note of your additional concerns that impacted your visit. We will address your comments appropriately as we are committed to enhancing our services on all levels. We understand your frustration and inconvenience caused you and are grateful for your patience. Thank you again and we hope you will stay with us another time so we can provide you with a much more satisfying experience. Chris C. Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent property - overall very clean and well maintained. Spacious rooms with excellent views of the harbor. Not a lot directly near the property / not much to do in terms of location otherwise would give 5 stars. Smaller pools / no pool service. Dolphin tour was highlight of stay. Fun to watch the boats come in and out of the Marina.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded 3 weeks ago
Dear oconnellm0, Thank you for choosing The Westin Cape Coral Resort At Marina Village. It is lovely to read that you enjoyed your overall stay and loved our well-kept hotel. We are also happy to know you liked our spacious accommodations and enjoyed the amazing views. We appreciate all of your feedback, the positive as well as the things that would have advanced your experience. Thank you again and we do hope you will stay with us another time so we can provide you with a much more satisfying experience. Chris C. Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent property with top notch service and good recognition of my elite status. Lots of room types to choose from including spacious suites with excellent waterfront views. Breakfast buffet was delicious and happy hour at Nauti Mermaid bar was also great. The staff at both restaurants were very friendly and their great service was highlight of my stay. Nice to also have a access to a handful of shops and additional restaurants at the on-site marina. One thing to note is that this property lacks a quick service (walk-up style) coffee shop dining option and you have to drive offsite for this or go to the restaurant with limited coffee choices. It would be great if a coffee shop were to open in the Marina shops or hotel. Also water taxi to beach was unavailable due to hurricane damage so no access to the beach during our stay, I hope this service is able to return soon! Overall a very nice property with good service, missing a couple amenities during our visit due to the hurricane but once water taxi is restored I will happily return! Westin properties are always lovely, but this one stands out as one of my favorites!…
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Maria view rooms have great views of waterfront
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I am very disappointed with my stay at Westin Cape Coral. Before my stay I called the hotel to confirm that there are charging stations for my Tesla - electric vehicle -EV. The front desk told me not to worry there are "several" charging stations at the parking garage, When I asked what does several mean they told me that there is adequate number of plugs for EVs and not to worry about charging my car. It turned out to be a single charging station which is operated by Chargepoint with two plugs with a shared capacity of 7.2 kW (240V-30A) and they charge $2.50 per hour regardless of the amount of the power used. This is completely inadequate for a hotel, which calls itself a resort, of this size. If you are not familiar with EV charging or what shared power means if you have single power supply for two plugs and if both plugs are in use the power for each plug drops by half down to 3.6kW per hour. That means to charge most EVs to 50% will take more than 9 hours. Only if I could have found a spot to charge my EV. Both charging spots were busy all the time we were at the hotel. Westin with 308 rooms should expect to have more than two guests with EVs when about 10% of the vehicle sales in US are EVs. Just a cursory look at the parking lot I was able to count more than 15 EVs. Marriott charges a resort fee of $35 which gets you nothing if you arrive at the resort with an EV. If the front desk had given me the right information I would have charged my car at public charging place before arriving at the hotel. When I brought up this issue with the front desk asked if there is another wall plug that could use with my portable charger they were not helpful and basically said it is what it is. I wish I could give no stars but lowest for a review is 1 star!…
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded Feb 7, 2023
Dear denizen305, Thank you for sharing the specifics of your stay with us. We apologize for the issues you encountered due to the lack of charging stations and that our associates were not as informative as they should have been in working to address your specific concerns. Rest assured your remarks have been shared with our team and will not be repeated. We are grateful for your patience in these matters and hope you will give us another chance to prove that we are committed to providing outstanding hospitality to each and every guest. Chris C. Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
What a find on the West Coast! We just spent an amazing weekend at Westin in Cape Coral. The hotel was beautiful and everything was an easy access distance. We loved the outdoor bar with happy hour at the Nauti Mermaid and enjoyed Pinchers which was within walking distance. The resort fee even included a two hour dolphin tour, which we thoroughly enjoyed and saw lots of dolphin. Can’t wait to go back and stay at this resort again!
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: Lots of self parking available in their parking garage and just feet away from the front door lobby.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded Jan 31, 2023
Dear michellef233, Thank you for evaluating your recent stay with us. We are glad our enriching setting on the banks of the Caloosahatchee River, complete with year-round sunshine, provided the perfect getaway for your relaxing visit. We are also happy you loved our beautiful property and the complimentary amenities we offer. Thank you again for your review of The Westin Cape Coral Resort At Marina Village, and we are excited about your next stay. Chris C. Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have stayed at this place numerous times over the past year. Usually among my favorite Marriotts in the area. My stay on January 7 is exact opposite. The room was missing a few items in kitchen and had to call down for them. Biggest issue is they new hosts wedding. The venue faces to the doors to the hotel and for hours you can hear ever word the dj says, every drunken scream by wedding guests and loud music. Horrible location for this event as it faces every hotel door. People on my floor kept walking outside and complaining and front desk assured us the wedding would end at 9pm. As of 10pm they still just as loud as ever. This stay definitely a waste of Titanium points. Should have stayed elsewhere since this is not relaxing. Will give the property another chance on weekdays but definitely not on weekends anymore.…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded Jan 9, 2023
Dear lyoto, Thank you for being a valued Marriott Bonvoy Titanium Elite member and reviewing your stay with us. We apologize for the lack of in-room amenities in your guestroom upon arrival. We have shared your feedback with our team to be more diligent as we advance. We are also sorry for the noise you experienced while you were here. We want every guest to have a refreshing, meaningful visit, so we will use your comments to improve our guest experience. We hope you will return so we can provide you with the revitalizing stay you are accustomed to receiving. Chris C. Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel seemed great upon arrival for our 7 day stay. The housekeeping staff was subpar, never replacing towels with the exception of one day always dining the door bell looking for lost cleaning equipment which interrupted my babies nap on more than one occasion. The kitchen was not even stocked with enough equipment to make a meal if needed/wanted. The fire alarm went off and caused the hotel to evacuate, luckily it was a false alarm. The hotel carpets and floors were disgusting with stains and food left under the couch from previous guests. The hotel advertises 3 pools but two of them are in residential or condo areas. To top off the end of this stay we had no hot water for 2 days and the air conditioning was spotty in the 80 degree January. I definitely would not recommend this hotel.…
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded Jan 7, 2023
Dear nmiller1008, We want to thank you for choosing us and for taking the time to post your review. We regret not meeting some of your expectations and sincerely apologize for the cleanliness and maintenance issues you came across. We take our guest’s feedback seriously and will address this appropriately to ensure it is not repeated. Please also accept our apologies for the major inconvenience you experienced when the fire alarms went off. We understand your frustration and are grateful for your patience. We would welcome an opportunity to make your next visit the rejuvenating and fulfilling stay you deserve. Chris C. Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent one night here on 12/15/2022 and it was a lovely stay. The hurricane clearly did some enormous damage to the area including to the harbor and the out building around their second pool area, which seemed to be missing their tile roofs. The boats in the harbor are gone, some grounded and the dock looks to be partially gone. That said, the hotel seemed to be undamaged, we had a lovely view of what was left of the harbor and looking out beyond that. We went to their other pool area which was lovely and almost entirely ours alone to enjoy and for that reason this may be the best time to visit this hotel as any other time it will likely be crowded. I would highly recommend staying here, I’m sure we will be visiting again in the future.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$316 - $520 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the resort at marinavillage hotel cape coral
FORMERLY KNOWN AS
The Resort at MarinaVillage
LOCATION
United StatesFloridaSouthwest Gulf CoastCape Coral
NUMBER OF ROOMS
308
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Claim Your ListingTHE WESTIN CAPE CORAL RESORT AT MARINA VILLAGE - Updated 2023 Prices & Hotel Reviews (FL)
Frequently Asked Questions about The Westin Cape Coral Resort At Marina Village
Which popular attractions are close to The Westin Cape Coral Resort At Marina Village?
Nearby attractions include Cape Coral Farmers Market (3.3 miles), Cape Coral (3.0 miles), and Bunche Beach (4.9 miles).
What are some of the property amenities at The Westin Cape Coral Resort At Marina Village?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Cape Coral Resort At Marina Village?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Cape Coral Resort At Marina Village?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Cape Coral Resort At Marina Village?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to The Westin Cape Coral Resort At Marina Village?
Conveniently located restaurants include Masala Mantra Indian Bistro, Schnitzel House, and Cape Cod Fish Company.
Are there opportunities to exercise at The Westin Cape Coral Resort At Marina Village?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Westin Cape Coral Resort At Marina Village?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Cape Coral Resort At Marina Village?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Cape Coral Resort At Marina Village offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Cape Coral Resort At Marina Village?
The staff speaks multiple languages, including English and Spanish.