The Westin Cape Coral Resort At Marina Village
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What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 05/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Cape Coral Resort At Marina Village
Updated 05/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 7 in Cape Coral
Location
4.2
Cleanliness
4.6
Service
4.5
Value
4.4
Travelers' Choice
The Westin Cape Coral Resort at Marina Village offers you all the amenities of Tarpon Point Marina including four-star waterfront views, plus resort luxuries such as room service, housekeeping and concierge services. Experience flawless service in our sleek tower of guest rooms and suites with sweeping views of the Caloosahatchee River, San Carlos Bay and the Gulf of Mexico from Cape Coral, Florida. Our traditional rooms and our 1, 2 and 3-bedroom suites range from 445 square feet to 3,500 square feet, with grand rooms, master suites, guest suites, and dining terraces.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Poolside bar
Tennis court
Water sport equipment rentals
Bowling offsite
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Makeup services
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Residential Neighborhood
Languages Spoken
English, Spanish
Location
Full view
43Car recommended
Grade: 43 out of 100
248Restaurantswithin 5 miles
50Attractionswithin 5 miles
Contact
5951 Silver King Blvd, Cape Coral, FL 33914-8054
Getting there
Rental CarsSee rental cars from $19/day
2137Reviews74Q+A100Room tips
Reviews
Traveler rating
- 1,390
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- 70
- 58
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Popular mentions
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Most Recent
This hotel is situated in huge grounds and a marina with with several restaurants and bars and shops etc. The room was large and well equipped and had a nice balcony which was surrounded by a very thin mesh to keep the midges out which was a nice touch. The air con was quiet and there was a huge TV, a kitchenette and good sized bathroom. The hotel was huge and airy and very nice, we ate at Pinchers and the Nauti Mermaid and both meals were good and plentiful, a little above average prices maybe but then we are a captive audience as Fort Myers is a bit of a trip away and apparently not up to much anyway. I would recommend Fort Myers beach though for a trip out. The housekeeping at the hotel is a bit hit and miss but in these early post covid months where staff are short (and this applies everywhere) it's to be expected. Overall a very good experience. …
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded 2 days ago
Dear KevinT333, Thank you for the great review. It is always a pleasure to hear that we exceeded all of your expectations with our luxury hotel in Cape Coral, just 13 miles from Fort Myers, FL. We love knowing that we can help you relax and rejuvenate during your time with us. Our waterfront resort offers a revitalizing atmosphere, invigorating views, and an abundance of things to do, including our on-site marina, weekly activities, or just relaxing at the spa. We are glad that you could take a time out and unwind in one of our beautifully appointed suites. Featuring fully-equipped kitchens, private screened-in balconies, and enhanced amenities, we love knowing our guests have everything they could need for a revitalizing vacation. We are grateful for your comments, and they will be shared appropriately. All of us at The Westin Cape Coral Resort At Marina Village hope to accommodate you again soon. Chris C., Director of Operations
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We had the most amazing time at the westin Cape Coral. The staff was very helpful especially omar at the front desk. He is extremely helpful. My boyfriend and I were so impressed with the stunning architecture Lobby xWith spiral staircase and yummy food.
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Date of stay: May 2022
Value
Location
Service
Helpful
The check-in the process was cumbersome and awkward. My husband had lost his wallet and had a temporary driver’s license. The receptionist would not let him check for our 5 night stay in a 2 bedroom suite because the temporarily license did not have a photo. He offered his Marriott Bonvoy credit card, they could verify that he was a Platinum member, offered my driver’s license with photo, and we are both listed on the Bonvoy account but was still denied check in. After a long process to find a manager and digging through luggage to find his passport we were allowed to check in. As a minor point we are both in our 70s and unlikely to be stealing someone’s identity. The process was horrible made us feel unwelcome!!! To give the receptionist credit she thank us for being loyal longtime Bonvoy member… the irony! In hind sight we should have walked away. I would rate the manager at ZERO stars and the receptionist at *** stars. The unit was tidy and clean but lacking supplies: dishwasher soap, bath mats, tissue, and kitchen towels. *** The standout at the Westin was a lady from housekeeping who brought us the supplies that were missing. Though she did not have the kitchen towels she made an additional trip to our unit when some became available. ***** +…
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded 2 weeks ago
Dear TerriG, Thank you for choosing our hotel and for sharing your review. We regret the inconvenience you experienced as we strive to deliver attentive, seamless service to each guest. Please be assured your comments have been shared with the appropriate individuals. We would appreciate you giving us another opportunity to show you the enriching hospitality you should have received on this occasion. We hope to welcome you back soon. Chris C. Director of Operations
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Our waitress Karen was amazing. So thoughtful. Great views. We had the Grouper sandwiches which took longer than I should to come out. When it did come out mine was cold and under cooked. Disappointing. At least the facility and service was great. We also just made it for the Happy Hour drink special but on get one free.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded 3 weeks ago
Dear Bruce T, Thank you for the excellent review of The Westin Cape Coral Resort At Marina Village. We are pleased to know how much you enjoyed our breathtaking views and thoughtful service, but we apologize for the issues you experienced with your food. This has been addressed appropriately to ensure we are well-poised to serve you in the future. It was our pleasure hosting you, and we look forward to doing so again on your next visit to our area. Chris C. Director of Operations
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Bed begs is all I can say. When we notified the front desk, we were assured they would do a “thorough investigation” and the manager would call us. No one called us. I waited a week to let this settle before writing this review, although my legs were covered in bites from our 2 night stay. Now it appears they have traveled home with us.
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded 3 weeks ago
Dear Kath6547, Thank you for taking the time to show us your concern. Your feedback and also your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels. Chris C., Director of Operations
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Stayed for a long weekend for my husband's birthday. I requested a nice view, but didn't receive that. We were on the 2nd floor that overlooked some trees and some body of water, but not the marina. I'm not sure if those are only given to members or people paying for the rooms with kitchens? Also tired of hotels not providing cleaning or at least daily towel and garbage. They seemed to have plenty of staff for valet parking and all the events occurring. Love the smell of the lobby! Enjoyed walking around the marina and shops. Enjoyed the small main pool and husband visited the fitness center. If we were in town again, I would possibly stay here again if the price was right and they bring back cleaning.
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Date of stay: April 2022
Location
Cleanliness
Service
Room Tip: Not sure, we requested a nice view and didn't get one. Maybe if you are a Marriot Bonvoy...
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Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded 4 weeks ago
Dear TS, Thank you for taking the time to comment on your stay with us on the special occasion of your husband"s birthday. It is great to know you were pleased with the majority of your visit. However, we regret that your stay was anything other than perfect. Please accept our sincere apologies for not meeting your expectations regarding your requested room. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We understand your frustration, and we genuinely regret disappointing you. We regret your disappointment with our housekeeping policies, and we would like to share that Housekeeping services can be tailored per the guests' wishes, and you can reach out to our front desk to make your request. We are sorry if this was not communicated to you upon check-in. We encourage you to visit our website, which will give you all the detailed information while making your next reservation with us. We are grateful for your patience and understanding during these unprecedented times. That said, we are pleased to learn that our dynamic location with access to the Marina was to your satisfaction. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area. Chris C., Director of Operations
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The property is a little old but kept nice. Upon retiring for the evening, I laid in bed and after a few minutes felt damp. When I pulled the sheets back, there was a very clear yellow stain on the sheets as they were soaked in URINE!! It absolutely wreaked!! They changed my room and offered to comp me for the night. I believe they should have done was more than that. THAT IS DISGUSTING!!! The management team tried to pass this off as water. Nonsense!! It was urine. I would NEVER reccomend staying here. The management did not handle this correctly andMarriott lost a customer for sure.
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Date of stay: April 2022
Value
Service
Sleep Quality
Room Tip: Stay in a different hotel!!
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Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded 4 weeks ago
Dear W7192XOchriss, We want to thank you for choosing us and taking the time to post your review. We sincerely apologize for any oversight on our part when servicing your guestroom. We take our guest’s feedback seriously and address this appropriately to ensure it is not repeated. We know that the compensation we have provided will not change your experience. However, we do hope that you now feel more comfortable with our attempt to resolve this unfortunate situation and, in some way, help restore your confidence in our hotel. We regret the inconvenience this caused and thank you for your patience. We would welcome an opportunity to make your next visit the rejuvenating and fulfilling stay you deserve. Chris C. Director of Operations
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We Stayed for 6 nights on points. our upgraded room with Marriot Suite upgrade Certificates gave us a high room with a view of the Marina. Not really sure if it was an upgrade room had a kitchen, bedroom with two queens and a living area. They do not offer daily maid service and you have too call the night before to schedule due to covid even though its April of 2022. I understand short staffs in todays age. I have stayed in Marriott Properties over 1,500 nights so I do look at the Westin Flag with a higher expectation that was not met The pro's 1. Breakfast buffett 2, Exercise Room 3. Covered Parking Garage 4. Nice Marina to walk around nice outside restuarants and shops The Con's 1. Small main pool with poor service 2. Staff seemed stressed and did not project the expected service of a Westin 3. Outside entrance Hotel rooms 4. House Keeping Overall, Its average I would stay somewhere else next time especially if I was paying for it…
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Date of stay: April 2022
Location
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded Apr 9, 2022
Dear Jeffrey S, We sincerely appreciate your loyalty to our brand, and we are grateful for your feedback. We regret your disappointment with our housekeeping policies, and we are thankful for your understanding during these unprecedented times. We want to apologize for not providing the optimal stay you should always expect from us, and we hope you will consider a future visit so we can show you our commitment to exceptional hospitality. That said, thank you for mentioning how much you enjoyed our convenient location and delicious breakfast service, and we look forward to accommodating you again on your next visit to our area. Chris C., Director of Operations
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We stayed with our teen son at the Westin Cape Coral Resort last week and had a great time. Our son can fish at the end of the marina and he loves that. Everyone we saw who works at the hotel was pleasant and friendly. The hotel has multiple suite options and we enjoy having a full kitchen to make meals/have drinks and snacks. There are 2 nearby Publix supermarkets within 5-10 minutes drive. We do also enjoy the Nauti Mermaid restaurant and the breakfast buffet at Marker 92. (with Bonvoy status, we were provided the option of points or the breakfast buffet - chose the breakfast buffet which is totally worth it, with a large selection of yogurt, fruits, eggs, meats, pastries and an omelet station) There is a pool just off the lobby, next to the Nauti Mermaid, but it fills up quick and is pretty loud. We prefer the 2 pools which are an easy 5 minute walk (or they do provide golf cart service) or bike ride (Bikes are available for guests at the hotel front entrance). The lagoon style pool is our favorite, but evidently the Westin shares this fitness center/lap pool/lagoon pool area with the condo community adjacent; while it's not a 55 and over community, there were older people happy to point out rule infractions (on small extra signs, not on regular pool rules signs) like boys throwing a nerf ball in the pool ("No throwing objects") or the family next to us was yelled at by a woman in the hot tub when they entered with their middle school age kids ("no children 12 and under with or without an adult"). We had not experienced this on our previous visits, so have to assume that the older local residents were all fired up about extra families during spring break. Even though it was spring break, the resort never felt crowded, we could always find chairs at the lap and lagoon pools and seats at the restaurants. That is why we continue to return to this resort and will come back again! We did take the boat shuttle to Ft. Myers Beach, which is a decent excursion if you are interested in a very crowded beach and t-shirt shops. Restrooms on the beach are clean and it's easy to find a lunch spot prior to returning to the boat. We prefer to drive out to Sanibel and have a little more space! We booked an excursion with Salty Native Charters, but Captain Jay had to cancel due to the weather. They offer fishing, shelling and eco tours and the marina right at the Nauti Mermaid is where they pick up and drop off; we will absolutely book another time, all of his communication was great. Based off the suggestion of a friend who lived in the area for a few years, we drove to Bonita Springs to the Everglades Wonder Gardens. It's a small, historic zoo with birds, alligators, turtles and flamingos. It was a nice little cloudy afternoon activity and would recommend it. We are so glad to have found this resort! It checks all of the boxes for us!…
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Date of stay: March 2022
Location
Service
Sleep Quality
3 Helpful votes
Helpful
The size of the 2 bedroom condo was great and we had a great view of the water and marina. There is only one small pool at the hotel. There is an overflow pool that is larger but no service within a short walking distance. The workout room is pretty basic and small for this size hotel. Access to the beach is a 45 minute boat ride and you have to have a reservation. It leaves at 10 am and returns at 2 and goes to Ft.Myers beach where you can rent chairs and umbrellas. The much advertised Westin heavenly sleep bed was not offered at this location.
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Date of stay: March 2022
Value
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Cape Coral Resort At Marina Village
Responded Apr 3, 2022
Dear M8738QFamya, It was a delight to read how much you enjoyed your overall stay at our hotel. We appreciate your comments because it helps us to improve our services. We are happy that your recent experience with us was pleasant. However, please accept our apology that our hotel's amenities did not meet your expectations. We also regret the frustration you experienced at our pool. We are grateful for your patience, and we are pleased you left the hotel with an overall good impression. We invite you to revisit the next time you are in the area to show our commitment to providing seamless, enriching experiences. Chris C., Director of Operations
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PRICE RANGE
$273 - $421 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the resort at marinavillage hotel cape coral
FORMERLY KNOWN AS
The Resort at MarinaVillage
LOCATION
United StatesFloridaSouthwest Gulf CoastCape Coral
NUMBER OF ROOMS
308
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Claim Your Listing Frequently Asked Questions about The Westin Cape Coral Resort At Marina Village
Which popular attractions are close to The Westin Cape Coral Resort At Marina Village?
Nearby attractions include Cape Coral Farmers Market (3.3 miles), Cape Coral (3.0 miles), and Bunche Beach (4.9 miles).
What are some of the property amenities at The Westin Cape Coral Resort At Marina Village?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Cape Coral Resort At Marina Village?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Cape Coral Resort At Marina Village?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Cape Coral Resort At Marina Village?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to The Westin Cape Coral Resort At Marina Village?
Conveniently located restaurants include Masala Mantra Indian Bistro, Schnitzel House, and Two Meatballs In The Kitchen - Cape Coral.
Are there opportunities to exercise at The Westin Cape Coral Resort At Marina Village?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Westin Cape Coral Resort At Marina Village?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Cape Coral Resort At Marina Village?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Cape Coral Resort At Marina Village offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Cape Coral Resort At Marina Village?
The staff speaks multiple languages, including English and Spanish.