For starters , The girl at the counter is the worst. Openly in the phone using all the cuss words ignoring you. It’s bizarre . Offers no help . I’m watched her pick up the phone and hang it up when someone called hotel. Her and friends watched people struggle with bags as they struggle to get through the narrow door to outside where you then have to walk through ppl that aren’t guests smoking … all to get to a door that lead to an elevator that’s broken next to a ice machine that’s broken. No WiFi in the room, no refrigerator, tv is small and blurry. It’s disrespectful.
Me and my family tried to come on a nice vacation.We picked this place out which was a mistake.Carpet stinks walls are pealing.floors are braking .Looks like a nice place but it’s really not .I don’t recommend it
I walked in registered, went to park where advised and immediately felt Unsafe, sketchy men milling around, if I had been attached no one would have heard me. Although, I checked in late my health and safety mean more to me than money. I parked in a lighted area and went to the room, the bldg scared me, the elevator area reminded me of the prison (I'm a travel nurse - I've worked in a few prisons). Janitor hiding (riding) elevator eating to avoid working. I was frightened from the gate when I looked down the hall. Obviously, kicked in doors, my doors did not lock, filthy, etc...Now they don't want to return my money, all I did was check in, look at room, took pictures and headed out noticing them I cannot stay in this unsafe filthy place, I was told I would get a full refund, thus far nothing!!!…
This was a terrible place! Ceiling was falling down, lights were broker, toilet paper hanger coming out of the wall. I was on the fourth floor and ants were all over the bathroom. The place was a wreck. Paint off walls, marks everywhere. I can't believe you keep this on your site!
This place is a dump, filled with live in vagrants and addicts, drug dealers. With homeless people begging for money. Rooms have roaches and bugs, trash overflowing hallways. The smell is horrendous. Urine soaked mattresses. Rude staff. Believe the notice on the window. Mildew. Mold. Ceilings and floors in poor condition. Checked in and walked right back out. The city should condemn this place.
This is more like a half way house not a hotel. Looked like people were living here rather than on vacation. Did not feel safe and glad we were there just one night. The pictures shown are very old and the place looks nothing like these. Stay away. All hotel sites should remove this from their offerings.
I booked through Priceline which I will never use again. My flight to Miami was canceled due to no fault of my own. The weather was terrible so all flights on April 3, 2022 were canceled. I called the hotel to make them aware that I needed to cancel because of the flight and they flat refused to give me a refund claiming that I was a no show. I wasn't scheduled to arrive at the hotel until 5 PM and Check-in isn't until 3 so my call was at about 1:30 on the same day. I also called I called the hotel and was placed on hold for 15 minutes. I hung up and called and the phone just rung. When someone finally answered they were rude and inconsiderate coupled with the worst customer service skills ever. I learned two valuable lessons. First, do not use Priceline, and secondly, stay at a hotel with a reputation for good service. Oh yeah, book with the hotel. It may cost more but they will gladly work with you when the circumstances are beyond your control.…
I have never left a bad review before, but here we go: Had to remove a guy with stitches all over his head and could not walk well 3 times from my room. The 4th time I had to utilize my travel weapon to get him out. Could not get ahold of front desk for help. Bedbugs, cockroaches, kicked in doors that were fixed with Sheetrock mud. Smelled like pot everywhere you were in the hotel. Thugs running around with drugs and nobody cared. Not a safe place at all. Several people checked out early, as did myself, and there was no money back for the nights I did not spend due to some looney guy tryin to get into peoples rooms. Huge disaster.
It smell & housekeeper is disrespectful & hogs the deposit money & didn’t even clean my room either, how ungrateful housekeeper. It’s been over a week and they still haven’t given me my deposit back. There no breakfast included either so don’t expect for any.
The hotel needs remodeling... Unless I just got unlucky getting an old room. There was also a strange smell and the carpet was stained and dirty. There was a lot of trash by the elevator overnight and left there until late morning too. I don’t think I could stay here again unfortunately.