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The hotel is in a desirable location near the intersections of Congress and Boynton Beach Boulevard. This allows quick access both north and south via Florida's Turnpike or 95. It is also near numerous restaurants from fast food to higher quality fine dining as well...More
A very nice hotel! The staff was pleasant and most helpful. I was surprised by the great breakfast selection included with the room. Almost anything you would want.
I will stay here again when in the area and recommend it to other travelers!
Service has dropped off since last year. Room not cleaned daily . Multiple excuses from management on business trip with associate . Suite booked and confirmed not available . Cable Channels repeatedly turned to CNN when placed on business news channel Biased staff not there...More
Response from Patrick H, General Manager at Courtyard by Marriott Boynton BeachResponded April 12, 2018
I apologize that you felt anything but appreciated while staying here with us. The Courtyard Brand is very much geared towards our Business Travelers so I am sorry to hear that you didn't feel that way. We allow our Guest to choose any...More
There was no microwave or fridge. Workout center is a joke. Expected more from a Marriott. Marriott's are associated with quality. The location was good, it was clean. 1 of 2 business computers did not work the entire week we were there. Inexcuseable. They were...More
Response from Patrick H, General Manager at Courtyard by Marriott Boynton BeachResponded March 23, 2018
Thank you for taking the time to provide us with your feedback. If your travels bring you back to Boynton Beach we would love to welcome you back. All of our rooms have mini refrigerators and we do have some microwaves that we keep in...More
Stayed one night. No extra blanket in room. Could keep room cold. Power cord available next to bed. Slight smell of roach powder in elevator. View was of building next door. Free parking. Okay visit, but expensive hotel in season.More
Response from Patrick H, General Manager at Courtyard by Marriott Boynton BeachResponded March 19, 2018
Thank you for choosing our hotel as your accommodations while in Boynton Beach. Thank you for your feedback on that recent stay. We just recently renovated our elevators during our hotel renovation and it may still have the new carpet smell to them. I certainly...More
Response from pineislandgirl | Reviewed this property |
Not sure when you were there and had this issue. However, my son is a General Manager at a Marriott hotel in Savannah and it is Marriott policy that if a room is found to have an infestation of bed bugs, the room is... More
Not sure when you were there and had this issue. However, my son is a General Manager at a Marriott hotel in Savannah and it is Marriott policy that if a room is found to have an infestation of bed bugs, the room is immediately fumigated as well as the guests personal belongings being dry cleaned, washed and suitcases fumigated as well. Bed bugs do not spread from room to room because whatever guest brought them in most likely only stayed in that one room. Housekeepers are trained to watch for and report any sign of bed bugs. The cleanest hotel in the world can have a room infested by one guest. Hope this helps answer your question about bed bugs. Have a great day!
I am not sure when the bed bug situation occurred.. I apologize if that information was available to me. When I travelled to this hotel in August/2017, they were actually throwing out all the old beds and buying/installing... More
I am not sure when the bed bug situation occurred.. I apologize if that information was available to me. When I travelled to this hotel in August/2017, they were actually throwing out all the old beds and buying/installing, new ones. My guess is any bed bug issues were address with the new mattresses. The hotel, as a whole, was undergoing renovations, and I was very happy to see the beds being replaced.