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About
#11 of 30 hotels in Boca Raton
Location
4.4
Cleanliness
4.2
Service
4.4
Value
4.2
Set sail for a beautiful and restful retreat at Renaissance Boca Raton, where you'll relish unrivaled access to Florida's white-sand beaches and picturesque views. Explore the sun-kissed shores with our complimentary shuttle service, able to transport you to popular attractions in a 3-mile radius including Town Center at Boca Raton, Florida Atlantic University and Lynn University. Our luscious resort-style pool and convenient Oasis Café and Pool Bar grant you permission to soak up the South Florida sun with refreshing waters and tasty cocktails. Work up a sweat indoors at our 24-hour fitness center with free weights and cardio equipment available at your leisure. When it's time to call it a night, retire to our comfortable accommodations, where you'll rest in style with our deluxe bedding, elegant designs, room service and sophisticated amenities. Whether you're visiting the Sunshine State to conduct business or explore natural beauty, let Renaissance Boca Raton Hotel accentuate your travel routine.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Patio
Kids stay free
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Vending machine
Tennis court offsite
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Salon
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Safe
Seating area
Separate living room
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
Location
75Somewhat walkable
Grade: 75 out of 100
34Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
2000 NW 19th Street, Boca Raton, FL 33431
Getting there
Rental CarsSee rental cars from $41/day
1190Reviews15Q+A100Room tips
Reviews
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Most Recent
We had the privilege of staying at the Renaissance Hotel in the heart of Boca Raton for two weeks in the beginning of this month, and I have to say it’s a very very well kept Boca secret. We were lucky to have known Lisa from a previous hotel, and we were very very surprised and appreciative of her presence. She helped us select the room etc. and she was just great. The people that ran the club room, Nadeige and Rose were very kind. Some of the housekeepers Ranelli were just sweet, people we spoke with the engineer I think his name is Larry just wonderful people all around in every capacity very kind very loving staff I would recommend this hotel to anyone.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The lobby and pool area look great, but as soon as you pass the door leading out to the pool, it’s a different story. When our home was being renovated, we didn’t have anyone visit for the three months of work. Marriott should do the same; close it completely and do the necessary work to bring this place up to standard. Attempting to operate like there is no issue is poor management.
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: Avoid until all renovations are complete
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shannon Veller, Guest Services / Front Office at Renaissance Boca Raton Hotel
Responded 3 weeks ago
Thank you so much for taking the time to share your experience with us. It is through observations like your that we are able to adjust and improve within our hospitality industry. Please accept our sincere apologies for all of our shortcomings you encountered during your stay. I will be certain to follow up with my team to understand what we could have done differently that would have prevented them from handling this matter to your satisfaction. Thank you again for your comments and we hope the next time you are in the area, you will give us the opportunity to earn your loyalty once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We chose this hotel because we’ve stayed at many Renaissance properties and have always enjoyed them and their level of experience. We were dismayed to arrive at this property and find it under renovation. The website only indicated that the restaurant was closed for renovation, but said nothing about the hotel. Our room had clearly not yet been renovated and it was in dire need of an upgrade. There was obvious wear and tear all around on the furnishings and walls. The hallways of the hotel showed their wear as well. There were intermittent power outages while we were there, and in the morning while we were eating breakfast. We needed help to get into the concierge lounge and room as our keys stopped working. I’m not one to rush to post a negative review, I’d rather give the hotel manager a chance to address any concerns. In this case, the manager was not there when we checked out so I reported our issues through the Marriott app. I got a reply saying that someone from the hotel would get back to me in 3 to 5 business days. No one got back to me. When I reported that by replying back to Customer Service, they apologized that we didn’t see the reply from the hotel (we never got one). Then, when they shared the hotel’s reply, it was very weak and not apologetic at all. It said: "Thank you for your comments. We will be undergoing the room renovation beginning spring this year and we are excited for the process to begin!" Thank you for your comments??? Not, I’m sorry that we weren’t clear on our website that the hotel was being renovated. Did they even read what we wrote to them? It doesn’t seem like they did as they didn’t address any of the concerns. They’re excited for the process to begin? There were people changing wallpaper in the hallways!! We’re coming back to the area next week and have already made reservations at another hotel. We won’t be back.…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shannon Veller, Guest Services / Front Office at Renaissance Boca Raton Hotel
Responded 3 weeks ago
Alan, thank you so much for reaching out and providing such valuable feedback. It's only through observations such as yours that we are able to adjust and improve within our hospitality industry. Please accept my sincere apology for all of our shortcomings you encountered with us during your stay. We do look forward to our room renovations coming this spring it will be the final phase for our complete renovation of our hotel. I will follow up with my team to understand what could have prevented us from handling this matter to your satisfaction. Have a lovely week ahead!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been staying at this hotel for a combined business and pleasure trip. I must say that this hotel has improved dramatically since last year. There is a brand new large pool and chairs for over 100 folks. There is More staff than I can count and the GM is everywhere. Rooms are slated for renovation beginning on May but the staff has maintained the current rooms and they are clean and large. They are bending over backwards to bring back guests and it is working. Carlos is the GM. If you meet him make sure you say thanks for the great improvements and training of the staff. Spending 6 nights and here now. Congrats!
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shannon Veller, Guest Services / Front Office at Renaissance Boca Raton Hotel
Responded 3 weeks ago
Caribbejon - Thank you so much for your comments! We are delighted that you had such a wonderful time and were able to see our GM making his rounds! We look forward to sharing more with you next time you are here!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I lost all respect for Marriott. The hotel is very old, smelly and Dirty. I assumed a certain minimum standard for a Marriott hotel. I guess I was wrong. We rented two rooms, on for me and my wife and one for the kids. Both rooms had cockroaches.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shannon Veller, Guest Services / Front Office at Renaissance Boca Raton Hotel
Responded 3 weeks ago
yahooo0- Thank you so much for taking the time to share your experience with us. It is through observations like your that we are able to adjust and improve within our hospitality industry. Please accept our sincere apologies for all of our shortcomings you encountered during your stay. I will be certain to follow up with my team to understand what we could have done differently that would have prevented them from handling this matter to your satisfaction. Thank you again for your comments and we hope the next time you are in the area, you will give us the opportunity to earn your loyalty once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I used this hotel exclusively for its service standards, conference rooms and for new employee housing during training. It is now a post Covid rundown dump. No restaurant and it’s loyality lounge so crowded only leftovers remained. In my room there were dirty q-tips, golf tees and a used razor in the trash. The executive suite didn’t even have a chair other than the desk chair. The elevator had the same hand print above the room selection buttons my entire stay. No printer at the “desk” being used during the renovation. Three days later I’m still waiting a receipt. No one answered my phone call during my stay and today I still can’t reach anyone to get a receipt. This is one hotel I’m scratching off my list.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Shannon Veller, Guest Services / Front Office at Renaissance Boca Raton Hotel
Responded 3 weeks ago
Thank you so much for taking the time to share your experience with us. It is through observations like your that we are able to adjust and improve within our hospitality industry. Please accept our sincere apologies for all of our shortcomings you encountered during your stay. I will be certain to follow up with my team to understand what we could have done differently that would have prevented them from handling this matter to your satisfaction. Thank you again for your comments and we hope the next time you are in the area, you will give us the opportunity to earn your loyalty once again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Horrible stay Under construction Hallways smelled on 4th floor Dirty carpets Holes in walls on 4th floor No restaurants No pool Horrible manager Carlos Valladares who didn’t return calls or emails Marriott corporate offered me few few points when I complained. Don’t ever stay here. Worst Marriott stay ever
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
After making reservations for 2 ADA Compliant rooms with roll in showers, my wife was transferred to an “ADA Specialist”. The specialist confirmed the rooms and assured us that they were to our specifications. When we arrived, our assigned rooms were not ADA Compliant at all. The staff assigned us 2 other rooms that were not ADA Compliant. The whole property had a musty odor (it is under construction). We decided to seek accommodations elsewhere. We do not expect special treatment, only the basics like grab bars and a roll in shower. There is no excuse for this property to be so clueless about ADA requirements.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Don’t expect an ADA Compliant room!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
NewYorkWorldExplorer wrote a review Aug 2022
New York City, New York105 contributions113 helpful votes
The biggest drawback was that the hotel was under construction during my stay. You can choose to stay at a reasonable rate if you don’t mind the view and noise of construction work from your window. The rooms and bathrooms are pretty basic and need updates. Clean and comfortable but nothing luxurious. Maybe it will look different after the construction and renovations. It’s near a strip mall and restaurants and convenient from busy Glades Road and offices in Boca. Nothing to write home about.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I stayed here for more than a week while we were dealing with home renovations. We had two separate queen rooms which were of good size. As locals who simply needed a place to lay our heads, we were aware of the renovations which meant no pool or dining facilities, so this was not an issue for us. Our rooms had not yet been renovated, and as a result, the air conditioning was a bit loud and the window shade was quite difficult to pull up/down. Housekeeping was hit and miss as some days we got no soap, coffee or water. Throughout my stay I availed myself of the gym which was very clean and had a good selection of machines and weights. The 4pm complimentary wine & cheese hour was a very nice touch and much appreciated. During our stay we had several interactions with Marcia at the front desk. She was one of the most pleasant people I’ve ever come to know. She took care of any issues we had throughout our stay. She was exceptionally professional and truly made us feel like valued guests. We hope someday to revisit this hotel once the renovations are complete.…
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Ask for a room facing AWAY from the pool construction site.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$201 - $297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance boca raton, boca raton renaissance
LOCATION
United StatesFloridaBoca Raton
NUMBER OF ROOMS
189
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Claim Your ListingRENAISSANCE BOCA RATON HOTEL - Updated 2023 Prices & Reviews (FL)
Frequently Asked Questions about Renaissance Boca Raton Hotel
Which popular attractions are close to Renaissance Boca Raton Hotel?
Nearby attractions include Total Wine Store At Boca Center (0.2 miles), Hoffman's Chocolates (0.3 miles), and Nippers Bar & Grill (0.1 miles).
What are some of the property amenities at Renaissance Boca Raton Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Renaissance Boca Raton Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Boca Raton Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Boca Raton Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Renaissance Boca Raton Hotel?
Conveniently located restaurants include Seasons 52, Abe & Louie's, and Farmer's Table.
Are there opportunities to exercise at Renaissance Boca Raton Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Renaissance Boca Raton Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Boca Raton Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Renaissance Boca Raton Hotel?
Many travelers enjoy visiting Fred C. Aiken House (1.6 miles).
Is Renaissance Boca Raton Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.