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Renaissance Boca Raton Hotel

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Renaissance Boca Raton Hotel
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878 Reviews from our TripAdvisor Community

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Showing 854: English reviews
Reviewed 2 days ago NEWvia mobile

Maria is the best host in the concierge and makes you feel warm and welcome. I wish that the food selection was more diverse. They also stopped leaving late night snacks which I always enjoyed after a late night at work. Keep up the great job Maria and let's hope for some variety and expansion of food selection.

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Helpful?
Thank Jon M
Alexandra P, Area Director of Revenue Management at Renaissance Boca Raton Hotel, responded to this review

Thank you for taking the time to review your recent stay at the Renaissance Boca Raton. We appreciate you comments regarding the exceptional warm and welcome customer service that Maria in the Concierge Lounge provides. Thank you for your feedback on the lack of variety of food selection as well as the late night snacks in the Concierge Lounge. I...

Madison, WI
Reviewed 1 week ago

I had an internal debate about whether this was a 2* or 3* review. I decided to err on the side of positivity and gave them 3*. I'll just do summary bullet points: Pro's: 1. Front desk staff friendly, efficient and quite helpful 2. Lovely pool area and bar 3. Great location for both nearby restaurants/shopping and transit options/access 4....

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Helpful?
Thank montognese
Alexandra P, Area Director of Revenue Management at Renaissance Boca Raton Hotel, responded to this review

Thank you reviewing your recent stay at the Renaissance Boca Raton. We truly appreciate your compliments regarding the friendly service at the front desk and in the restaurant and in room service. I am disappointed to hear that you did not have a positive experience while visiting the Concierge Lounge. I have forwarded your comments regarding both the food quantity...

Coral Springs, Florida
Reviewed 1 week ago

The front desk agent was very professional and very knowledgeable. I was there with the family for the week end. It was wonderful. Nice hotel. Service was prompt. They offer breakfast in the morning and I can say it was great. Very nice pool located inside the hotel.

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Helpful?
Thank Lynn-Gilberte
Alexandra P, Area Director of Revenue Management at Renaissance Boca Raton Hotel, responded to this review

Thank you so much for your compliments regarding the front desk agent and your check in experience. We are delighted to hear that you enjoyed your stay as well as the breakfast in the morning. We do hope to see you again soon!

Boca Raton, Florida
Reviewed 1 week ago

The Rotary Club of Boca Raton Sunrise meets here every Thursday morning 7:15 AM for the last 10 years - the service continues to get better and better. Newly renovated and very modern - catering staff is friendly and helpful.

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Helpful?
Thank Daniel S
Alexandra P, Area Director of Revenue Management at Renaissance Boca Raton Hotel, responded to this review

Thank you for taking the time to review your experience at the Renaissance Boca Raton. We are delighted to hear that you are pleased with the service and that your group enjoys meeting in our newly renovated event space! We appreciate your business and are excited to continue seeing The Rotary Club every Thursday morning this year. Thanks,

Farmington, Connecticut
Reviewed 2 weeks ago via mobile

Driving thru Florida & just stayed the night but was a very clean & comfortable stay at good rate. The staff was polite & friendly at the front desk & pool bar. We had fun playing & relaxing by the pool (which lit up as it got dark to stay out longer) and liked the cool modern decor. A plaza...

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Helpful?
Thank starqt246
Alexandra P, Area Director of Revenue Management at Renaissance Boca Raton Hotel, responded to this review

Thank you for your review! We are delighted to hear that you enjoyed your stay and that you were able to utilize the Oasis pool and bar, even if it was only for one night. We hope to see you the next time you drive thru the Boca Raton area! Thank you,

Upper Saddle River, New Jersey
Reviewed 2 weeks ago via mobile

Really disappointing !! Rooms are sooo dated . Constant sounds of flashing toilets and running water in the nearby rooms . Stuff is friendly most of the time but really low level service . Breakfast food is really not good .Pool is good size but not heated and in the winter months the temp is too cold to go in...

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Helpful?
Thank helena26_08
Alexandra P, Area Director of Revenue Management at Renaissance Boca Raton Hotel, responded to this review

Thank you for taking the time to review your recent stay at the Renaissance Boca Raton. We are disappointed to hear that you were not satisfied with the condition of our recently renovated guest rooms as well as the breakfast food and the temperature of the water in the pool. I have shared your comments with the hotel team in...

Boca Raton, Florida
Reviewed 3 weeks ago via mobile

Nestled downtown Boca, right next to its main shopping mall and a hop, skip and a jump from Florida Atlantic University, is a nice little hotel with a very friendly staff, access to some of the best restaurants in town. We highly recommend the Renaissance for meetings as well as just a first time look at the city.

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Helpful?
Thank QCao009
Alexandra P, Area Director of Revenue Management at Renaissance Boca Raton Hotel, responded to this review

Thank you for your review. We are delighted to hear that you enjoyed your stay and the convenient location to the mall, restaurants and FAU. We hope to see you again the next time your travels bring you to the Boca Raton area. Thank you,

Reviewed 4 weeks ago

The room was extremely well decorated and the outdoor pool and bar area was tropical and relaxing. Pool is open 24 hours which is unheard of! A special thanks to Andrew and Tony at the restaurant for making my stay brilliant.

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Helpful?
Thank Himike247
Alexandra P, Area Director of Revenue Management at Renaissance Boca Raton Hotel, responded to this review

Thank you for your review. We are happy to hear the you enjoyed time in our Oasis Pool and Bar! I have passed along your special thanks to both Andrew and Tony, as well as our entire hotel team. We do hope to see you again the next time you are in Boca Raton. Thanks!

Phoenix, Arizona
Reviewed December 12, 2016

Outstanding hotel. Beautiful property right in the heart of Boca Raton. Great shopping and restaurants nearby. One of the nicest Marriott hotel dining rooms we have experienced. Had breakfast there on two mornings and enjoyed a very relaxing atmosphere with excellent food and great service. Very nice modern lobby and the rooms appear to have been recently updated. Bed was...

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Helpful?
Thank aljmark
Alexandra P, Area Director of Revenue Management at Renaissance Boca Raton Hotel, responded to this review

Thank you so much for taking the time to review your recent stay. We are delighted to hear that you had a wonderful stay and had the opportunity to enjoy not only the hotel, but the great shopping and dining options nearby. I have passed along your positive comments about Amanda and Alex to the entire team. We do hope...

los angeles
Reviewed December 7, 2016

I recently spent 5 nights in November at the Renaissance hotel. It was mostly a very unremarkable stay. I had reserved a one bedroom suite from months before and had called the hotel repeatedly to make sure they were aware we would be arriving late at night...not to give away our room. Yet, upon arrival our suite was not available....

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Helpful?
Thank clarissa n
Alexandra P, Area Director of Revenue Management at Renaissance Boca Raton Hotel, responded to this review

Thank you for taking the time to review you recent stay. We are disappointed to hear that your overall experience, in particular the room, was not pleasant. There was indeed a mistake with the suites, and unfortunately, the hotel was not able to move things around for you to get the suite that you reserved. We appreciate you being so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Umbria Ristorante
Umbria Ristorante
Cuisines: Italian, American, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Discover the Renaissance Boca Raton Hotel, a resort style, boutique Marriott hotel located in the heart of Boca Raton, FL. Steps away from Boca Town Center Mall, home to high end anchor stores and Apple. Host hotel for the 2011 Allianz Life Golf Tournament. Just a few miles from the white sandy beaches of Boca Raton, home of the International USTA Tennis Championships. Local attractions include the Morikami Japanese Gardens, Gumbo Limbo Park & Nature Center. Boca Raton is a mecca for higher education, including Florida Atlantic University (FAU), Lynn University, St. Andrews and Pine Crest Preparatory schools as well as corporate business headquarters such as Tyco, Office Depot, Oce, Jarden, GEO Group. Our Spanish Mediterranean style design and waterfall, resort style pool and tiki bar create a true South Florida experience. This Boca Raton hotel's 15,000 sq ft of flexible indoor and outdoor venue space is perfect for meetings, conferences, weddings and other events. ... more   less 

Additional Information about Renaissance Boca Raton Hotel

Address: 2000 NW 19th St, Boca Raton, FL 33431-7362
Location: United States > Florida > Boca Raton
Price Range: $198 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Boca Raton Hotel 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Renaissance Boca Raton
Boca Raton Renaissance
Hotel Style:
#2 On the Beach Hotel in Boca Raton
#2 Luxury Hotel in Boca Raton
#3 Business Hotel in Boca Raton
#6 Family Hotel in Boca Raton
#7 Romantic Hotel in Boca Raton
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Boca Raton Hotel staff and other travelers.
9 questions
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Questions? Get answers from Renaissance Boca Raton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor has less noise.”
 of 5 bubbles Lynn-Gilberte, 1 week ago | Read review
“try to get a bigger room with a view of some greens....the parking lot views are not very nice.”
 of 5 bubbles clarissan2013, Dec 7, 2016 | Read review
“High Floor, Away from the elevators”
 of 5 bubbles shfine, Nov 7, 2016 | Read review
“Concierge is open 24 Hrs.”
 of 5 bubbles I2519YJrichardb, Nov 3, 2016 | Read review
“We had a room with double beds, 3rd fl, little noise and spacious”
 of 5 bubbles E1769VAsuem, Sep 19, 2016 | Read review
5 of 5
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