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A note from Hilton Boca Raton Suites
Updated 12/10/21
About
#16 of 28 in Boca Raton
Location
4.3
Cleanliness
4.1
Service
4.2
Value
4.0
Located on a peaceful lakeside complex, the Hilton Boca Raton Suites hotel is close to shopping, dining, golf and beaches. Stay in our two-room suites at this all-suite hotel featuring a private bedroom and separate living area with high-speed Internet access. Enjoy the outdoor heated pool, fitness center, complimentary cooked-to-order breakfast, and complimentary drinks at the nightly Cocktail Reception. Savor our on-site restaurant; the City Fish Market where you will enjoy freshly caught seafood, prime steaks and fine wine.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Private balcony
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Russian, Spanish
Location
Full view
39Car recommended
Grade: 39 out of 100
29Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
7920 Glades Road, Boca Raton, FL 33434
Getting there
Rental CarsSee rental cars from $41/day
1557Reviews13Q+A100Room tips
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Most Recent
Jonathan in maintenance helped us to make the room comfortable and accessible. He is very concerned to see guests feel safe and comfortable. He is busy but friendly and welcoming Everyone is great. The front of house Paige makes the visit feel so amazing and her team is super caring. The breakfast team housekeepers and bar keepers all make each visit like being at home. This is a lovely place for business couples families and they take amazing care of those with disabilities spectrum disorders and the elderly. We frequent this location and it’s a special place for us
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Date of stay: June 2022Trip type: Traveled
1 Helpful vote
Helpful
Trains_planes_automobiles wrote a review Jun 2021
Tamaqua, Pennsylvania59 contributions33 helpful votes
Hotel's Favorite
We would definitely stay here again. All the staff were friendly and accommodating. It has easy access to the Florida turnpike. It was clean, had free breakfast, and a evening happy hour. The hotel looked stunning from the pool and hot tub in the evening. The room we were in had a sofa, a small kitchenette ,and a balcony which was a nice feature.
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Date of stay: June 2021Trip type: Traveled
2 Helpful votes
Helpful
Response from Cheri Rutledge, General Manager at Hilton Boca Raton Suites
Responded Jul 21, 2021
Thank you and have a wonderful week!
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Dissatisfied with this stay at Hilton for many reasons. First… Misleading room accommodations, arrogant front desk manger ( Robert Fernandez) my accommodations was for a pure allergy non smoking room which was told to me that the rooms were sporadically throughout the hotel, when I checked in I was told they were only on the 6th floor , to make it worse I cannot take elevators, due to health issues. Also no swimming due to green algae in the pool.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Alan Cristantiello, General Manager at Hilton Boca Raton Suites
Responded May 16, 2022
"Deardottoeduright711", thank you for your post and comments, they are very helpful to us. Yes indeed, our PURE rooms are all on the 6th floor. We are sorry you couldn't avail yourself to the rooms via elevator. To address the pool , we were able to address that immediately, our apologies. As an update for you, in the near future our property will be embarking on a renovation to address all areas of the hotel. It will look spectacular! Please give us another chance to earn your trust, as we appreciate your patronage and feedback,
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The hotel needs a total renovation. It’s not worthy of the Hilton name. The staff is very nice. The room had rust, mold, hacked up toilet seat, peeling ceiling in the hallways. Management is aware of the problem but they don’t make the decision when the renovations will be done. The hotel has the potential to be a beautiful property. Until then it should be downgraded to a one star and charge accordingly. They charged $170 when it should be $50. So buyer beware
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Alan Cristantiello, General Manager at Hilton Boca Raton Suites
Responded May 6, 2022
Dear MGeller18, thank you for your post and comments, they are very helpful to us. To address the room and hotel condition, in the near future our property will be embarking on a renovation to address all areas of the hotel. It will look spectacular! Please give us another chance to earn your trust, as we appreciate your patronage and feedback,
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This hotel is outdated and poorly run. Housekeeping is by request which they forgot, and none of the vending machines work. Gift shop closed early and breakfast isn’t great. We will not be coming her again.
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Alan Cristantiello, General Manager at Hilton Boca Raton Suites
Responded May 6, 2022
Dear Emily D, Thank you for your insightful comments regarding your most recent stay. We appreciate the feedback I'll share them with my team so we can improve on the service delivery in Housekeeping. I hope that we will have the opportunity to serve you again in the future.
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+1
This hotel is filthy and is falling apart! What a disgrace Hilton is turning into a motel 8. Stay far away. Boca Plaza hotel is the place to stay clean and the staff is amazing …., I would never recommend
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Alan Cristantiello, General Manager at Hilton Boca Raton Suites
Responded May 6, 2022
Dear "sharoneJ3179OA", thank you for your post and comments, they are very helpful to us. To address the room and hotel condition, in the near future our property will be embarking on a renovation to address all areas of the hotel. It will look spectacular! Please give us another chance to earn your trust, as we appreciate your patronage and feedback,
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The staff never heard the phrase customer service. They are unprofessional, rude and at times arrogant. The room smelled like mildew, had chipped paint and we’re dirty. The bathroom in particular was filthy with caked on dirt. A disgrace especially to Hilton Honors guests.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Cheri Rutledge, General Manager at Hilton Boca Raton Suites
Responded Apr 8, 2022
Dear PEC100, we are truly sorry we did not meet your expectations and we will review your comments with our staff. Our deepest apologies, with hopes you will give us another chance to make it up to you in the future.
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This place is pretty dumpy, which is sad because it could be really cute if anyone cared about it. But the very worst part of the stay was the dog barking at all hours of the day and night in the room next door. And even worse most of the staff treated us like we were a nuisance for asking what could be done. We are dog owners and we're always appreciative when we can bring our dog with us but never in our wildest dreams would we expect to be able to just abandon it there for HOURS AND HOURS while it barked incessantly, once until almost 2am. The front desk person actually said "we are a pet-friendly hotel" so there was no recourse for us (and apparently the multiple other guests who were complaining about the same dog) Pet friendly hotels usually have a policy that the dog can't disturb other guests and that it can not be left in the room unattended. I looked at their policy and they do not have any of those stipulations. So basically this hotel is really just dog boarding. I'd really steer clear of this place because it definitely isn't nice enough to have to put up with days worth of dog barking, no rules for pet owners and staff that will not do the bare minimum to try to remedy the situation…
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Date of stay: March 2022Trip type: Traveled
Helpful
Great place to stay. Clean quiet. Free bar from 530 to 730pm. Nice pool n hot tub. If you can get in it. I love rooms like their's. My husband sleeps and I don't. He couldn't hear the TV. Over all it was a great stay.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Although the staff was very friendly this facility is in need of serious maintenance and updating. It is very dated and has some pretty obvious maintenance issues. Chipping paint, chipping plaster, mold, gross old faded out fake plants. For the price they charge this is NOT up to Hilton standards.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Cheri Rutledge, General Manager at Hilton Boca Raton Suites
Responded Mar 4, 2022
Happy to share you comments! Wishing you a great weekend!
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PRICE RANGE
$142 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton suites boca raton hotel boca raton, hilton hotel boca raton, hilton boca raton, boca raton hilton
LOCATION
United StatesFloridaBoca Raton
NUMBER OF ROOMS
199
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Claim Your Listing Frequently Asked Questions about Hilton Boca Raton Suites
Which popular attractions are close to Hilton Boca Raton Suites?
Nearby attractions include Boca Black Box (0.4 miles).
What are some of the property amenities at Hilton Boca Raton Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hilton Boca Raton Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Boca Raton Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Boca Raton Suites?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Boca Raton Suites?
Conveniently located restaurants include DVASH, City Fish Market, and Dominic's I Pizza and Pasta.
Are there opportunities to exercise at Hilton Boca Raton Suites?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Boca Raton Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Boca Raton Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Boca Raton Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Boca Raton Suites?
The staff speaks multiple languages, including English, Spanish, French, and Russian.