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About
#17 of 30 hotels in Boca Raton
Location
4.3
Cleanliness
4.1
Service
4.1
Value
3.9
Located on a peaceful lakeside complex, the Hilton Boca Raton Suites hotel is close to shopping, dining, golf and beaches. Stay in our two-room suites at this all-suite hotel featuring a private bedroom and separate living area with high-speed Internet access. Enjoy the outdoor heated pool, fitness center, complimentary cooked-to-order breakfast, and complimentary drinks at the nightly Cocktail Reception. Savor our on-site restaurant; the City Fish Market where you will enjoy freshly caught seafood, prime steaks and fine wine.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Salon
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Private balcony
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Russian, Spanish
Location
53Somewhat walkable
Grade: 53 out of 100
27Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
7920 Glades Road, Boca Raton, FL 33434
Getting there
Rental CarsSee rental cars from $41/day
1593Reviews13Q+A100Room tips
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Don't go. The hotel is seedy and run down. Suites are old fashioned, dimly lit. The bathroom is small and poorly laid out. The hotel staff give the impression that they would like to be anyplace but there. High pricing, does not deserve the Hilton log.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from cathy lacey, Owner at Hilton Boca Raton Suites
Responded 1 week ago
Thank you for staying with us and for taking the time to let us know how your stay was. We appreciate you taking the time to let us know where we can improve. We have passed your comments up to our the correct associates in the organization.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trains_planes_automobiles wrote a review Jun 2021
Tamaqua, Pennsylvania74 contributions35 helpful votes
Hotel's Favorite
We would definitely stay here again. All the staff were friendly and accommodating. It has easy access to the Florida turnpike. It was clean, had free breakfast, and a evening happy hour. The hotel looked stunning from the pool and hot tub in the evening. The room we were in had a sofa, a small kitchenette ,and a balcony which was a nice feature.
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Date of stay: June 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Cheri Rutledge, General Manager at Hilton Boca Raton Suites
Responded Jul 21, 2021
Thank you and have a wonderful week!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The many good points a this hotel far outnumber its shortcomings and the negative reviews are unfair. The free breakfasts are great, free happy hour is terrific, the hot tub is always good and hot,and the shaded tables around the pool provide a relaxing site to sit and decompress or just read a book. The man made lake with a surrounding sidewalk is great for a walk, The Chinese restaurant and City Fish restaurant each just a few feet out the front door, and just the ease of reaching all of the hotel's facilities within a few minutes help make this hotel a perfect vacation destination. It's my fourth time staying there and I will definitely be back.
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Date of stay: February 2023
Cleanliness
Service
Sleep Quality
Room Tip: Lake side above first floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PAIGE SOLIS, Guest Services / Front Office at Hilton Boca Raton Suites
Responded 1 week ago
Thank you for such a wonderful review! We are always working hard to improve our guest experience. We are thrilled to hear you enjoyed the property and our surrounding area. We are excited to welcome you back in the future! Thank you for your loyalty as a returning guest!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at the front desk and the engineering crew were nothing but helpful and nice. Unfortunately, when we got to our room, you could visibly see mold growing on the popcorn ceiling and you could smell it as well. Everything is extremely old and has not been updated in decades. We asked if all the rooms were like this. They tried moving us to another room to see if it was better. The second room on the seventh floor was better than the first room on the fifth floor, but still after a while all of our eyes started itching and I called the desk and asked if we could get our money back. They were very understanding and so we left. It is a shame that the owner of this property clearly doesn’t care. It is shocking to experience this, in the middle of Boca , surrounded by country clubs, with the high season prices. I am thinking the board of health needs to make a visit. I have never asked for my money back from any other place in all my life. Hilton should revoke the franchise. I feel bad for the staff who are very nice.…
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from cathy lacey, Owner at Hilton Boca Raton Suites
Responded 2 weeks ago
Thank you for staying with us and for the thoughtful comments about our staff and engineering. We apologize that we did not meet your standards during your stay and did pass your comments up to the correct associates in the organization.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just back from a long weekend at the Hilton Boca Raton Suites. Went with my children who are great sports. I hope we didn’t bring back unwanted guests. Cockroach in our room. Gross. Peeling paint, rust spots, musty odor, front door lock didn’t always work. Bathtub had rust and drain was missing cover. Common areas desperately needed paint and repairs . The staff were kind and worked really hard. Seemed like hotel understaffed so folks working were moving so quickly. I felt badly for them. The front desk and the cleaning staff were really friendly. Breakfast buffet people really nice, too. Anyway - the really helpful and kind staff couldn’t make up for the hotel’s gross condition. The building is overdue for massive renovations!
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from cathy lacey, Owner at Hilton Boca Raton Suites
Responded 2 weeks ago
Thank you for staying with us and for taking the time to let us know how your stay was. We appreciate your kind words about our staff as they work extremely hard for our guests. We have passed your comments up to our the correct associates in the organization.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Indifferent staff, run down interior of building, and gloomy, poorly lit suite make this property a indifferent choice. The so called suites were remnants of the 1980s with small bathrooms, poor lighting throughout the suite, and just an overall bad feeling. Definitely not up to Hilton standards of the past.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from cathy lacey, Owner at Hilton Boca Raton Suites
Responded 2 weeks ago
Thank you for staying with us, we apologize for the delay in response as we always appreciate our guest's input. We did pass your comments up to the correct associates in the organization as well as continue to work with our staff.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Despite other reviews we found our stay to be delightful. Granted it's an older hotel, but there's still some charm left in the old gal. I loved the balconies available over looking the water features. I'd definitely return.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PAIGE SOLIS, Guest Services / Front Office at Hilton Boca Raton Suites
Responded 4 weeks ago
Thank you for taking the time to leave feedback regarding your recent stay at your property. We are happy to hear you enjoyed your stay and we look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jim M wrote a review Feb 2023
Just got back 3/8/23 from 7 days. Pros: Cooked to order breakfast and 2 hour open bar every night. Staff ok. Cons: Stayed 7 nights what a mistake. Over priced even with AAA discount which actually gets you a less attractive room w/parking lot view on 2nd floor. Would never ever stay again or recommend. The property is not represented fairly in booking pics. It is in poor / bad condition, dirty, damaged walls and ceilings pealing paint, water stains, mold, maintenance staff lazy. Guest Trash / Food left overnight in hallways. Broken tiles at pool, terrible pool towels small and old. Thin walls hear everything in adjacent rooms.... good luck sleeping if noisy neighbor. (Had that twice) Maintenance was so bad a fire alarm pull station went off by itself. It was missing the part that prevents false alarms. so.... it went off. We had to vacate hotel for an hour. Grounds are poorly maintained... weeds, over grown bushes broken tiles, rotted wood on foot bridge.... Doors didn't close correctly.... basically everything was worn out. Interior waterfall / pool features need paint. Handrail gross dirty and need paint. Water dripping from clogged rain drain pipes at entry drive up canopy. I could go on. I'm in the Construction industry I know when a property is worn out. The hotel is part of a mixed use development which had low end shabby businesses. It made me feel ripped off. The property either needs new owners or a major up grade renovation. Hotel looks like 1980's and never updated. Location is close to Highway in Western Boca Raton. If you go in winter like us Traffic is insane! its a long drive from property to attractions at east coast. I took several pics to support my review but, cant seen to cut/paste or drag into review area . Jim M - Boston, Ma …
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PAIGE SOLIS, Guest Services / Front Office at Hilton Boca Raton Suites
Responded 4 weeks ago
Thank you for taking the time to leave feedback regarding your recent stay at your property. We are happy to hear you were able to enjoy the amenities here but do apologizes for the condition and issues you experienced while staying at our property. At our property, we do our best to ensure our guests have nothing short of a wonderful stay. It is clear we fell short during your trip here. We hope that in the future you do decide to give us another chance so we can ensure you have a wonderful stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is in desperate need of a remodel. Rooms are in rough shape. I was shocked this hotel is permitted to carry the Hilton brand. Thankfully I only had to stay two nights. Do yourself a favor and stay somewhere else. Any Hampton Inn would blow this place away!
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PAIGE SOLIS, Guest Services / Front Office at Hilton Boca Raton Suites
Responded 4 weeks ago
Thank you for taking the time to leave feedback regarding your recent stay. We truly apologize for the experience you had here at our property. We hope you consider giving us in another chance in the future so we can make it up to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
It’s like we were stuck back in time / señor center. The walls are yuky yellow from the 70’s. The curtain was ripped, couches were dirty. Some light switches worked. Stayed for four full days and did not see anyone cleaning anything. Pool, lobby , Lake and gym were the only nice things. Full of señor adults. Staff personnel were rude.
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Date of stay: February 2023Trip type: Traveled with family
Room Tip: It’s too much money to pay for room that are disgusting.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PAIGE SOLIS, Guest Services / Front Office at Hilton Boca Raton Suites
Responded 4 weeks ago
Thank you for taking the time to leave feedback regarding your recent stay with us. We apologize for the issues you experienced and the condition of the property. If you do decide to give us another chance in the future, please reach out to us directly so we can ensure you have the best stay ever.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$180 - $272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton suites boca raton hotel boca raton, hilton hotel boca raton, hilton boca raton, boca raton hilton
LOCATION
United StatesFloridaBoca Raton
NUMBER OF ROOMS
199
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Claim Your ListingHILTON BOCA RATON SUITES $194 ($̶2̶3̶4̶) - Updated 2023 Prices & Hotel Reviews - FL
Frequently Asked Questions about Hilton Boca Raton Suites
Which popular attractions are close to Hilton Boca Raton Suites?
Nearby attractions include Boca Black Box (0.4 miles).
What are some of the property amenities at Hilton Boca Raton Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hilton Boca Raton Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Boca Raton Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Boca Raton Suites?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Boca Raton Suites?
Conveniently located restaurants include DVASH, City Fish Market, and Dominic's I Pizza and Pasta.
Are there opportunities to exercise at Hilton Boca Raton Suites?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Boca Raton Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Boca Raton Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Boca Raton Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Boca Raton Suites?
The staff speaks multiple languages, including English, Spanish, French, and Russian.