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Holiday Inn Express Boca Raton-West

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Holiday Inn Express Boca Raton-West
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159 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Tampa, Florida
Reviewed May 12, 2015

The staff is really nice, however the building is showing its age in a bad way. I can live with the older stuff and minor maintenance issues, however the bedding did not appear clean. Also a non smoking room apparently means that I'm not smoking in it but not necessarily that anyone else was not. Had it not been late,...

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Helpful?
2Thank TPAPT
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear TPAPT, We appreciate you writing a comment regarding your stay. It is good to know that you found our staff nice. However, we regret that our rooms fell below your standards. We are also sorry for the issues you had with our staff. We have noted your comments and rest assured that these will be forwarded to our management...

Naples, Florida
Reviewed May 1, 2015

This hotel is in a strip center shopping area, with a Marshalls, and Home goods store. My room was in the tower, a 4 story newer addition, Older section has 2nd story rooms with balconies. There is a small pool. fresh cookies at about 4PM. The hotel is very clean, near lots of shopping and has a very friendly, helpful...

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Thank lathamgal
jacksonville fl
Reviewed April 18, 2015

Stayed here using points before continuing on to Fort Lauderdale airport for a morning flight because it had the lowest amount of ihg points and was not much further from the airport than "fort Lauderdale" hotels. Based off other reviews I tried to cancel the room but I am soo glad I didn't. Our expectations were very low as I...

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Thank jaxfl32224
Myrtle Beach, South Carolina
Reviewed April 15, 2015

Very nice stopover before driving home to Myrtle Beach after a cruise. Friendly staff, clean spacious rooms, comfortable bed and very conveniently located near I-95, Florida Tpke, shopping and restaurants.

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Thank Ron B
New Port Richey, Florida
Reviewed March 18, 2015

Visited for a family reunion for 3 nites...comfortable rooms with refrig...clean & quiet...but could have really used a microwave in room. Pool area nice...but they need a hot tub for people who enjoy it after a long day. Breakfast was very plentiful & hot with lots of variety. Wonderful mall shops within walking distance..Cheesecake Factory down the road...right off the...

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Thank pattiemarie
Durham, North Carolina
Reviewed February 20, 2015

This hotel has not seen a renovation ever. There was rust on the bathroom door and the rug was filthy. Breakfast eggs and sausage was cold. I am glad I have stayed in other H Is. If this had been the first one, I would never stay in another. I notified the CEO of the condition of this hotel.

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Helpful?
Thank AnnB8142014
Joseph B, General Manager at Holiday Inn Express Boca Raton-West, responded to this review

We are very sorry to hear you did not enjoy your stay with us. Hopefully next time you are in town we can have the opportunity to do better. We will also look into any issues we are having in our rooms and breakfast items. Thank you for your feedback!

Bellerose
Reviewed February 19, 2015

This hotel likely had a flood & it still smells of mildew! There was an odd odor throughout especially in the rooms and corridors. The lack of cleanliness was terrible! There was a French fry under our bed when we arrived, there when we left, and it's probably still there in room 121. There are LARGE dust mites hanging from...

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Helpful?
Thank Amparo C
Joseph B, General Manager at Holiday Inn Express Boca Raton-West, responded to this review

Thank you for your feedback Amparo C. I apologize for the issues with your room and not getting in contact with you during your stay. We are constantly looking for ways to improve our guests' experience and all feedback is appreciated.

Reviewed February 18, 2015

stayed with my son for a family reunion. Comfortable beds, no noise despite being adjacent to elevator on third floor. Easy check in (they called my home when my flight was delayed to make sure I was still coming). Pool was very nice, comfortable and not too busy. when I forgot an item (who needs a ski jacket in Florida)...

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Thank jzahavi
Joseph B, General Manager at Holiday Inn Express Boca Raton-West, responded to this review

We are so glad you enjoyed your stay with us. The pool is heated and the staff loves to hear when they have offered excellent service. Thank you for your feedback.

Huntsville, Alabama
Reviewed January 30, 2015

This is an old Holiday Inn that was built in the 1970s and was converted to a Holiday Inn Express about 14 years ago. Because of that it is old and the facility is rambling. You meander through the old Holiday Inn public areas to get to the elevator if you enter through the lobby. We were greeted by a...

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Helpful?
Thank AGoingGal
WestPalmBeachSailor, Director of Sales at Holiday Inn Express Boca Raton-West, responded to this review

Thank you for responding.Thanks for staying with us and we hope you will return in the near future.

Port Charlotte, Florida, United States
Reviewed January 18, 2015

Had to stay overnight and hotel was chosen for us by a corporate travel service. Room was pretty standard, but the bed was really, really comfortable as were the pillows. Only disconcerting thing was seeing a working dehumidifier in the hall near our room, but did not seem to affect us at all. Breakfast needs improvement. Eggs were not appetizing...

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Helpful?
1Thank Joan B
IHGCare, Guest Relations Manager at Holiday Inn Express Boca Raton-West, responded to this review

Dear Joan B, Thank you for your feedback regarding your recent visit at our hotel. I am glad to read you like the comfortable accommodation you received. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Your comments regarding the breakfast items and room condition are appreciated and will be used to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Take a Video Tour of the hotel. Stay Smart at the Holiday Inn Express Boca Raton West. We offer: Free Express Start breakfast bar, Free local calls and Priority Club Rewards benefits. We are situated in west Boca Raton at the Lakeside Shopping Center. Just 2 miles from Town Center Mall and 2 miles from the Evert Tennis Academy. Only 1 block west of the Florida Turnpike. Visit Boca Raton, FL and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Boca Raton-West

Address: 8144 Glades Rd, Boca Raton, FL 33434-4064
Location: United States > Florida > Boca Raton
Price Range: $126 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Boca Raton-West 2.5*
Number of rooms: 97
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Also Known As:
Holiday Inn Express Boca Raton-West Hotel Boca Raton
Holiday Inn Boca Raton
Boca Raton Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Boca Raton-West staff and other travelers.
1 question
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West Palm Beach, Florida

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Questions? Get answers from Holiday Inn Express Boca Raton-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“check the room a/c does not too much noise”
 of 5 bubbles KudosKompliments, Sep 8, 2016 | Read review
“Who cares as long a I get to go to nice restaurants and great shopping.”
 of 5 bubbles Joyfulnoise, May 22, 2016 | Read review
“Get one on back side of the road, away from the turnpike and Glades.”
 of 5 bubbles 578MikeF, May 18, 2016 | Read review
“Upper floors with access to lobby is a good room area.”
 of 5 bubbles Mach128, Apr 5, 2016 | Read review
“Ask for a second floor room or higher.”
 of 5 bubbles pasunza, Feb 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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