Grace was/is a kind , helpful, proffesional and loving waitress/individual! Her overall service was exceptional and because of her I will her I will be back!! Thank you Grace for being amazing & so warm!
Grace our server was beyond great in her duties to us during breakfast. She went above and beyond by getting my kids a candy bar after breakfast if they made a promise to finish breakfast. Will return.
darlene made my entire trip. she was so kind and accommodating. would come back just for her! such an amazing energy and the outside bar wouldn’t be the same without her! so fun, welcoming, and full of recommendations for things to do in the area!
we stayed here for 3 nights before our cruise.One of the nicest Marriotts we have stayed at. Dispute the raim we had a great stay. We had access to the lounge (silver elite) which had a great breakfast dinner snacks and Starbucks coffee. the rooms were really nice and the staff was excellent . A number of good restaurants within walking distance. will be back!
Mike is SO welcoming and accommodating! I am a guest of the Hotel and stopped in for a glass of wine and an appetizer and he was very helpful when it came to describing the flavors of each dish on the menu. I ended up with the Coconut Shrimp and it was just perfect. Never let him go! He is one of many amazing members of your team here!
The hotel is extremely clean, in rooms, public bathrooms, restaurant. The staff are friendly , helpful and go out of their way to accommodate your needs. Reed, at the front desk was especially helpful and extremely personable. Our major complaint concerns room layout. We were there for a longer stay and the "closet" consists of 3 small drawers and room to hang maybe 5 things. Definitely inadequate for 2 people and not serviceable even for one person if you are there for more than a weekend.We actually requested a larger room, but to our surprise the closet set up was exactly the same. In the Jr suite there is a small alcove that could be a perfect closet, but instead it is just useless space. One other complaint would be that the pillows were not very good if one would want a more firm style. All 4 for our king were all the same soft flat type. Mattress ok nothing to brag about. Breakfast at the on site restaurant, Sonrisa, was delicious and served promptly. large selections to choose from the menu as well as a fresh buffet with a variety of choices. Servers were extremely friendly, polite and attentive. Overall good for a short stay.…
I am a Marriott Platinum Elite Lifetime member. That means I have spent over 1000 nights with Marriott over the years. My business takes me through Boca Raton Florida on occasion. While there, I have often stayed at Boca Raton Marriott Boca Center. On the latest trip I requested a 5pm checkout. My status permits me to normally stay until 4pm. A simple request for an additional hour was denied by the desk manager. It was stated that they were expecting a "big crowd". I checked online and plenty of rooms were still available for that evening. I will take all my future stays to another area Marriott.
Grace our breakfast waitress was outstanding. She was quick, efficient, engaging and friendly. It was so refreshing to have someone like her. It was like going back in time when costumer service was a priority. We need more people with her work ethic.
Waiterress Grace was unbelievable!! I travel like a mad man so when you meet someone as professional as her it’s rare and refreshing. Pleasant smile great conversation and always on top of needs… I asked for something extra like granola and she arrived in like 2 seconds with more than expected,coffee refills were anticipated..
This Marriott property is excellent. From the moment you through the door you are greeted by very friendly reception staff and an awesome bartender. The room was very clean and comfortable. Will definitely return to this Marriott!