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Hilton Garden Inn Boca Raton

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Hilton Garden Inn Boca Raton
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622 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Boca Raton
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Showing 596: English reviews
Jacksonville
Reviewed July 27, 2016

We love this hotel management and staff are all outstanding. This was always our go to place as we are in town often due to family. However; our last visit there is mold in the rooms and musty smells in the carpet we got sick over this. After leaving the room it all cleared up. Breakfast is way over priced...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Micheal M
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

I'm so happy to hear that you love our staff, but I'm saddened to see that our property did not satisfy you this stay. Please feel free to reach out to me so I can make the situation better at Nicole.Russo@Whitelodging.com or (561)988-6110. Thank you for your review!

Birmingham, AL
Reviewed July 27, 2016

The GM, Michelle Malone, went way beyond to make me and my coworkers comfortable. The three of us were busy working away on our laptops in the lobby area. We were debating whether to go out for lunch or order in. She came over and told us that even though they do not serve lunch that her cook was in...

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Helpful?
Thank Performance
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

Our general manager Michelle is absolutely phenomenal! Thanks for giving her and our hotel a compliment. We will see you again sooN!

Delray Beach, United States
Reviewed July 25, 2016

Nice hotel with convenient location. Good staff and the bar tender was very nice and did a fantastic job. I would use this hotel any time business brought me to Boca. Rooms were quite, well kept and comfortable.

Review collected in partnership with Hilton Garden Inn
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Thank Kevin Charles K
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

Thank you so much for the great review. We have awesome bartenders here that take great care of our guests. We will see you soon!

Fort Worth
Reviewed July 25, 2016

This hotel has some of the best and most talented staff who take customer service seriously! Don't hesitate to come here and know your needs will be taken care of. The rooms are clean, beds are comfortable and the food is pretty good. Be sure to order the Omelet with everything!

Review collected in partnership with Hilton Garden Inn
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Thank Marguerite G
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

I completely agree with you that we have an amazing staff here. We truly care about our guest's satisfaction and do everything we can to make them happy. Thanks for taking the time to brag about our property, staff, and food. We appreciate you!

Scarsdale, New York
Reviewed July 24, 2016 via mobile

Literally just checked in and I couldn't wait to write this review. First the ladies at the front desk simply outstanding helpful and super friendly! Outstanding customer service went above and beyond to make my long day of traveling end with some excitement. My room is amazing and clean bed is perfect!!! Starving after a long day of traveling and...

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Helpful?
Thank Travel_Girl921980
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

I'm so happy to hear that you enjoyed our property! We have an awesome staff here and they treat our guests with world class service. Thank you for staying with us and I know we will see you again soon!

Boston, Massachusetts
Reviewed July 24, 2016

Major problem is not having exhaust fan in bathroom. There was some kind of unpleasant smell. When I complaint at front desk, the answer was can't do anything. Even though was told that front desk opens 24x7, during checkout time at 4:30 am, no one showed up for 5 minutes. Finally I had to leave, as I had to catch...

Review collected in partnership with Hilton Garden Inn
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Thank 897468samg
Michelle M, Manager at Hilton Garden Inn Boca Raton, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review the hotel. I do apologize for the bathroom issue as well as the auditor not being at the desk. There is a bathroom fan, but it's not like your typical fan and runs all of the time for the entire hotel - it is one system. As...

Lawrenceville, United States
Reviewed July 21, 2016

Room smelled musty when I walked in. Had to run air conditioner to move stagnant air. Room was outdated but clean. Front desk staff very friendly. Good breakfast options. Very convenient for my business so that's why I booked my stay here.

Review collected in partnership with Hilton Garden Inn
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Thank Carline A
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

Thank you for taking the time to review our property. I'm happy to hear that our breakfast and desk staff pleased you. However, I'm sorry to hear that our rooms did not. Please contact me at (561)988-6110 or email me at Nicole.Russo@whitelodging.com so we can make things right with you! Talk to you soon.

Tallahassee, United States
Reviewed July 19, 2016

Have stayed here several times on business and have also enjoyed the stay. Good restaurant on premises, great lobby with conference area separated by a partial wall. Staff is always friendly and helpful

Review collected in partnership with Hilton Garden Inn
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Thank Barbara B
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

Thank you for giving us a five star review! I'm so happy to hear that you enjoyed our property. We will see you again soon!

Cape Coral, Florida
Reviewed July 18, 2016

iT was comfortable.. WiFI was kicking us off always. breakfast was entertaining as well as worth the kids fee.. they dont eat much!! beds were comfy.. good location will be back again soon. could have used a vault in room

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Eva M
General M, General Manager at Hilton Garden Inn Boca Raton, responded to this review

Eva M, Thank you very much for staying with us, and for sharing the details of your stay. Our culture is to ensure that we exceed our guests expectations and truly personalize their visit. We are all very disappointed that we did not meet your expectations on this occasion. I have shared your review with my colleagues, so that we...

Key West, Florida
Reviewed July 16, 2016

Love staying at this property. Great staff, very clean and inviting appearance from the outside to the lobby, bar and room! Jessica and Derek at the bar are awesome and make you feel very welcome and take great care of you to make your dining experience the best ever.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Paula N
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

Thanks for giving us a great review! We always love to have you here - you are truly a pleasure! I will let Derek and Jessica know how happy you were with their service. See you soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn Boca Raton was recently renovated to make it one of the top Boca Raton hotels. With an ideal location nearby Boca Raton and Delray Beaches, the finest shopping along Atlantic Avenue and the best golf courses throughout the South Florida area, this hotel is the perfect place for leisure travelers. With a central location off I-95, Business travelers will also appreciate the close proximity to the offices of ADT Securities, IBM, and Siemens, as well as business friendly amenities including a 24-hour business center and free, property wide WiFi. Guests staying in this Boca Raton hotel will enjoy the renovated guest rooms with modern amenities including HD TVs, in-room refrigerator and microwave, and the signature Garden Sleep System bedding that is sure to offer the perfect night’s sleep. Guests will love to unwind and soak in the Florida sun in the heated outdoor pool, or they can get in a workout on the road in the fitness center stocked with cardio equipment and free weights. Whether in town for business or pleasure, the Hilton Garden Inn Boca Raton features an ideal location and convenient amenities that will be perfect for your next Boca Raton trip. ... more   less 

Additional Information about Hilton Garden Inn Boca Raton

Address: 8201 Congress Avenue, Boca Raton, FL 33487
Location: United States > Florida > Boca Raton
Price Range: $98 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Boca Raton 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Hilton Garden Inn Boca Raton Hotel Boca Raton
Hilton Boca Raton
Hotel Style:
#2 Best Value Hotel in Boca Raton
#2 Romantic Hotel in Boca Raton
#4 Business Hotel in Boca Raton
#4 Family Hotel in Boca Raton
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Boca Raton staff and other travelers.
7 questions
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10 months ago
Charlotte, North Carolina
over a year ago
new york
over a year ago
Seattle, Washington
over a year ago
Ponte Vedra Beach, Florida
over a year ago

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Questions? Get answers from Hilton Garden Inn Boca Raton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for one of the king suites”
 of 5 bubbles Cowslower, 3 weeks ago | Read review
“We were on the fourth floor, and never heard any noise”
 of 5 bubbles cakebaker72, Jan 23, 2017 | Read review
“Hghr floor are usually better”
 of 5 bubbles 302TimL, Nov 20, 2016 | Read review
“Get room away from main road and adjacent gas station. Much quieter.”
 of 5 bubbles JAC197561000, Oct 1, 2016 | Read review
“Convenient access to I95”
 of 5 bubbles Ririmer, Aug 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question