I recently went to the Boca Beach Club this weekend and was helped out by Tyler on the beach. He was very friendly and helped my friend and I out. I will definitely look for him again when wanting to be helped out at the beach side!
My wife and I came for my company’s presidents club event and we decided to stay a few more days. The entire staff was super friendly and accommodating. The rooms have a beautiful ocean view and all the amenities are top notch! Food and drinks options are great and really good quality! Wanted to call out a few people that made our trip an amazing time! First and foremost Antonia, our server at the beach, she is great, super friendly and attentive!!! Also from the beach, Carlos, Santiago and Harrison were also super nice and accommodating! From the pool Collin was the best! He was always with a smile and ready to help. From Marisol, Luis was our server and was awesome, great recommendations and service! Lastly Ben (I hope I am not getting his name wrong) at the front desk was very helpful throughout our stay! Overall very happy with our stay and we will definitely come back and enjoy this beautiful resort!…
Every time we stay at The Boca Raton resort we always make our way to the beach club to enjoy our trip. Staff is always super friendly as this is our third year to this resort it was nice to see friendly faces that always greet you with a smile to make your days better. We were happy to see Dennis again this year and always enjoy talking with him. Yail went out of his way to ensure were fully taken care of on the beach setting us up with chairs and making sure we were comfortable, customer service is beyond exceptional with individuals like these. Especially Captain Gerald with the water taxi service which is awesome in itself but he made it an even more incredible experience for me and my family.
I have been coming to the beach club for a few years now and I couldn't say enough good things about it. The beach is awesome and the staff is fantastic. On a most recent trip I was helped by Yair. He is a complete gentleman. Always willing to help. Cheers to Yair and the rest of the staff at the Beach Club!!!
Another perfect day at my “happy place”. It started with Yair, who set me up with my beach chair, etc. He was friendly, courteous and checked back often to make sure all my needs were met. Steve, my server, never missed a beat, making sure I got food and drinks as soon as I needed them. And Derek, the manager, also made sure that all my needs were met and that I enjoyed my day at the beach. Especially on a holiday weekend, it was great to have been served by a team that were all attentive, friendly and professional.
We love the beachclub . They have an excellent staff Arnold took very good care of us as usual. He is very attentive to our needs and makes us feel special every time - Guys like him make The Resort a five star hotel.
Excellent service and staff here at the club especially people who set you up on the beach. Thank you so much. It is very clean and organized. Everyone is super polite. They treat you like first class at the beach. Always asking if we need something.
From the moment we walked in the door everyone was extremely professional and welcoming! I work in the hospitality industry and was blown away by the service. EVERYONE said hello....EVERYONE was nice....What really blew me away the attention to detail by the room attendants. I was only there a couple of days and had some shirts on the couch in the room. When I came back from dinner everything was folded to perfection! WOW! The MB Supper Club and the Flamingo Grill were both amazing restaurants...Friendly servers and wonderful food! We can't wait to go back!!!! This is definitely our new spot. Thank you to your team and your HR ;) department for the spot on training....
I am here now and asking myself why. The Florida coast is awash with resorts that are, well, on the coast. Here I have a view from my window of an internal court yard and I might as well be back in the city. In fact, the hotel isn’t on the coast at all - that’s a walk or a boat journey away. The staff are mostly friendly (which is a plus) although check in was rather salty. Besides not having a view of anything worth looking at, the room is ok but not really five star. More a solid four. And the banging doors - why do they have to bang all the time? So in answer to ‘why?’, an answer has so far alluded me. I don’t think I’ll be coming back though.
Stayed here for a quick girls trip simply because of ease for airport transfers and Wow, am I blown away. Every single detail is simply stunning throughout the entire resort. The design of the new renovations are impeccable. Food was superb in every restaurant. The service, (which I’ve not been impressed by anywhere as of late) was literally spot on. Whatever the management team is doing….keep doing it.