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The Ritz-Carlton Bal Harbour, Miami

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10295 Collins Ave, Bal Harbour, FL 33154-1471
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Traveler (385)
Room & Suite (333)
Pool & Beach (98)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Bal Harbour, Miami
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 5 hotels in Bal Harbour
Location
Cleanliness
Service
Value
The ocean inspires from nearly every corner of The Ritz-Carlton Bal Harbour, Miami, a tranquil enclave among the luxury hotels in this exclusive North Miami Beach, Florida resort. Whether guests are seeking a quiet retreat from the everyday or looking for a unique destination for their wedding or event, this Bal Harbour waterfront resort's surroundings and many amenities sit somewhere between idyllic and perfect. Guest rooms and suites just completed a soft goods renovation, with new spaces featuring classic design elements filtered through a contemporary lens, using luxurious and mindfully curated materials.
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Room & Suite (333)333
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Kids club
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Waxing services
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bidet
Bathrobes
Private balcony
Room service
Safe
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Hotel links
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649ic wrote a review Nov 20
New York City, New York339 contributions670 helpful votes
This hotel is definitely a Ritz Carlton according to technical standards but it was not nearly my favorite one. Although I took a suite for 2 nights, there were no goodies in the room to greet me. I asked the front desk about it and they said that they don't send hospitality treats to welcome people in suites. Well, that's one way to distinguish yourself as a property. Breakfast at the hotel was OK but nothing special. They didn't have smoked salmon 2 days in a row and it's not on the menu and the bakery basket looked like some prepped frozen stuff you throw in the oven and serve. The acai berry bowl similarly was pretty lame. Dinner was a bit better and lunch was also OK. But if you go a mile down the street to the Four Seasons you pay not that much more but I had two outstanding meals there in the hotel's restaurant which has a great chef from Italy; you may as well be eating in Italy. The fitness center was disappointing although technically met standards; the array of fitness equipment looked more like Sheraton than Ritz Carlton; there was one exercise mat for the whole gym. You know that management is not walking the property because 2 weeks after the clocks were changed, the clock in the gym is still set to summer time. I mentioned it to the front desk in the evening, and the next afternoon it was still not fixed. In good hotels, management walks around and checks all the common areas. My suite was certainly nice and had good views; there are only 94 rooms in this property and the way the hotel is set up there are only 2 rooms per floor on each elevator landing, so it feels pretty intimate. The pool is large and the water is warm; the nearby beach has lots of surfers out on windy days. You can borrow a bicycle from the hotel; they have a few bicycles. I managed to get one pretty much when I wanted one. The spa is fine, although right now the facilities are closed. To be fair, this hotel costs a lot less than the Four Seasons and there are good package deals such as one that gives you $100 a day resort credit, free breakfast and valet parking. It's good value although after about 2 days you'd be really tired of eating breakfast there and I don't know what you could do with your resort credit except food and the spa, both of which would be pretty hard to spend after a few days of trying it. I see that the rates for Christmas start at over $2,500 a room and I don't see the value of that at all. Unless it is a very exclusive crowd in a rather small hotel, I can't see the draw. The hotel works but there is nothing exceptional about it and I don't see why I would return to it. But if you need to be in the area and it is off season, it offers good value for rooms and I would tell you to go eat at the Four Seasons. The valet parking and pool staff were friendly and I was happy that the front desk gave me a late check out; i had to remind them that had I booked through Amex Platinum I would be guaranteed a 4pm checkout and that I did not want to be penalized for booking directly with Ritz Carlton. That argument seemed to get me the late checkout after being told they needed the room for an arriving guest. I know the drill; two days before, I was the arriving guest shifted to another room when my room was not ready. I get the feeling that hotel chains increasingly take for granted those guests that book directly which is funny because those bookings are more profitable to them; they are more outgoing toward guests that come through cooperative travel agencies such as American Express or Virtuoso or Leading Hotels. I would say that hotels value these agencies more so than the guests themselves. One thing for sure, I kept feeling that when I get the survey from Ritz Carlton asking me a dozen times if I felt valued as a Ritz Carlton customer, I'm not going to be very positive with my response.
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Date of stay: November 2020
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Sean R wrote a review Oct 2020
Orlando, Florida132 contributions36 helpful votes
This was a great stay but some aspects feel very nickel and dime. The room was gorgeous don’t get me wrong. The tub overlooking the water and the bed comfy as can be. The robe and slippers to the great bath amenities. The service at check in and the pool all to the ritz expectation. Great towel service, etc. However. I DESPISE needing to pay for parking. It is the biggest Rip off in staying at a hotel. I’m already spending $500+ A night. You charge me then $40 a night for parking. Come on!! On top of the 500$ a night AND the 40$ night parking you then have an additional 40$ a night resort fee. But feet not! You get two glasses of Prosecco at the bar. Very annoying that the trend has become resort fees. I know the hotels do it to make extra money but when you’re paying 500$ a night plus parking PLUS resort fee. You feel a little bit had. I wish one day hotels will go away from this but sadly it seeks it’s how the norm.
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
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FredYC77 wrote a review Oct 2020
Los Angeles, California32 contributions36 helpful votes
Second visit here. Both times the front desk were substandard in their training. The first time here, I tried to reserve a pool side cabana for the kids. I was repeatedly told it was not available because they were “booked” and “so busy”. When we get down to the pool, of course it was available. Basically the guy was too lazy to check. Bathroom tiles in the room were warped on that visit. Otherwise rooms are nice. Second visit, I arrived at 1030. Waited all morning and afternoon to be checked in and given the “our guaranteed check in time is 4”. 4 o’clock comes and not only is the room not ready but the room is still occupied. The front desk calls the manager who comes out and just gives a blank stare. “Nothing I can do”, “if I could make a room”, “do you want 2 separate rooms?” That kind of attitude trickles from the top down and explains why the front desk service is so substandard. Pool staff is very nice and accommodating and more on par with Ritz service. The front desk staff, manager included, could take some notes from the pool staff.
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
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Response from Sase Gjorsovski, General Manager at The Ritz-Carlton Bal Harbour, Miami
Responded Oct 12, 2020
Dear FredYC77, Thank you for staying with us and returning to The Ritz-Carlton, Bal Harbour, and for sharing your experiences. I'm so happy to see that you enjoyed your room and your time at our beautiful pool. I will certainly look into the issues you experienced with the front desk. Feedback like yours always helps us to improve the experience for future guests. Thank you again, and we hope to welcome you back to our coastal sanctuary. Sincerely, Sase Gjorsovski, General Manager
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Dave V wrote a review Oct 2020
Alabama57 contributions21 helpful votes
+1
We thoroughly loved our stay at the Ritz Bal Harbour. All the staff were excellent, especially Reiko, our cabana attendant. We stayed three days and never left the property. While we didn't actually go to the restaurant on property, we used in room dining, and every meal was great. I can't thank Paula enough for setting up everything before our stay. We can't wait for a return visit.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Sase Gjorsovski, General Manager at The Ritz-Carlton Bal Harbour, Miami
Responded Oct 12, 2020
Dear davev966, Thank you for staying with us and for sharing your experience! I'm so happy to see that you had a happy, memorable birthday and we can't wait to welcome you back! Sincerely, Sase Gjorsovski, General Manager
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gvillegirl67 wrote a review Oct 2020
Lakeland, Florida6 contributions4 helpful votes
Disappointed, Disappointed, Disappointed, Disappointed! Promised other building due to hotel side being old and in major need of a renovation. Treated unprofessionally and couldn’t get the front desk to answer the phone for simple requests. Won’t be back!
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Date of stay: October 2020Trip type: Traveled with family
2 Helpful votes
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Response from Sase Gjorsovski, General Manager at The Ritz-Carlton Bal Harbour, Miami
Responded Oct 2, 2020
Dear gvillegirl67, I thank you for staying with us, and also for sharing your experience. We always appreciate feedback, though I was very sorry to hear from the team that your stay was not to your expectations. I do hope we'll have the opportunity to someday welcome you back to show you the services and facilities for which we are known. Sincerely, Sase Gjorsovski, General Manager
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PRICE RANGE
$483 - $1,494 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
one bal harbour hotel bal harbour, 1 bal harbour resort & spa, one bal harbour resort and spa, bal harbour regent, regent bal harbour
LOCATION
United StatesFloridaBal Harbour
NUMBER OF ROOMS
95
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Frequently Asked Questions about The Ritz-Carlton Bal Harbour, Miami
Which popular attractions are close to The Ritz-Carlton Bal Harbour, Miami?
Nearby attractions include Bal Harbour Beach (0.7 miles), Bal Harbour Shops (0.7 miles), and Bal Harbor Beach (0.4 miles).
What are some of the property amenities at The Ritz-Carlton Bal Harbour, Miami?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton Bal Harbour, Miami?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Bal Harbour, Miami?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Bal Harbour, Miami?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton Bal Harbour, Miami?
Conveniently located restaurants include Carpaccio, Hillstone Restaurant, and Atlantikos.
Are there opportunities to exercise at The Ritz-Carlton Bal Harbour, Miami?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is The Ritz-Carlton Bal Harbour, Miami located near the city center?
Yes, it is 0.9 miles away from the center of Bal Harbour.
Are any cleaning services offered at The Ritz-Carlton Bal Harbour, Miami?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton Bal Harbour, Miami?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton Bal Harbour, Miami offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.