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Bal Harbour Quarzo

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258 Reviews from our TripAdvisor Community

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Showing 129: English reviews
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We were very pleased with the quality of the accommodation and the area which was clean and up market. Short walk to serviced beach. The staff in the hotel were polite and helpful and made are trip very nice. We would return here again because there was real value for money.

Helpful?
Thank Nicola F
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is well kept and very nicely furnished. Rooms are of adequate size yet the kitchen in the room has no stove and it renders the kitchen useless. Staff are rude and barely speak English. One of the staff members ridiculed the reception staff in front of us while we were trying to check in. Called down for an extra... More 

Helpful?
Thank thurmila w
Jersey City, New Jersey
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Avoid booking here. This place is the worst. Poor customer service. They add charges to your bill that aren't justified. They will put you in a lower category room than the one you booked and then they will say they will upgrade you for a fee. Housekeeping will go into your room after you've asked the TWICE not to do... More 

Helpful?
Thank A G
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2016

We looked up this hotel through Groupon (more on Groupon in a bit), and ended up booking a five night stay. The hotel has a very pleasant aroma as soon as you walk in. Front lobby is well kept and they provide complimentary fruit infused water and snacks/fruit. Front desk staff was very professional and helpful whenever we needed anything.... More 

Helpful?
Thank Clinton A
Glossop, United Kingdom
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 31, 2016 via mobile

Just had first 4 nights of our holiday at the quarzo and we're very impressed. The receptionist was not American but there were no issues with language like some people say, we were even given a glass of champagne on arrival. The room was on the third floor and was very clean and spacious. We were facing the highway but... More 

Helpful?
Thank Sally H
New York City, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 18, 2016

I was hesitant to book after reading previous reviews concerning the lack of customer service. However that was not our experience. If not very friendly, all the people at the desk (except for one) were polite and professional. Although the exterior of the hotel is unattractive, the inside is a hidden jewel. We stayed in the two bedroom with a... More 

Helpful?
Thank judysw2015
Tallahassee, Florida
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 28, 2016

Super cute boutique hotel. Pool area is small but the beach is just right across the street. Rooms are very big, it's like a home away from home. Only complaint is that the ice maker did not work in our fridge. Most definitely will stay here again!!!

Helpful?
1 Thank Lilmama08
jingyi W, Manager at Bal Harbour Quarzo, responded to this review

Greeting! We would like to thank you for your recent visit and the detailed review! As you can feel, we are changing our management and our staffs are much more professional, friendly, kindly now. Because we know the reviews from our customers are generous gift that can help us make great changes, and ultimately make a lot more customers happy!... More 

Cliffside Park, New Jersey
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 25, 2016

We booked this hotel for its proximity to Sunny Isle. We got a special rate from Booking.com and decided to try it despite the negative reviews on Tripadvisor. First the pros, the hotel is very nice inside, ultra modern and very clean; which is what I look for in a hotel, there is a very nice scent throughout the place... More 

Helpful?
Thank VivianAlex
Long Island, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 20, 2016

We got a great deal for a four day summer stay through an online travel site. The location is great and is convenient to all types of restaurants and shopping. The hotel has a small secluded pool and beach access through the four seasons hotel which is very nice. The rooms were incredibly large and furnished wonderfully. It was a... More 

Helpful?
Thank jbk52
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 2, 2016

The first day we arrived I brought it to their attention that our TV only worked on a couple of channels. I could not get any network TV station. I was told there was nothing they could do about it T that time. The next morning I asked again to have this addressed while we were out for the day... More 

Helpful?
Thank Joyce V
Questions? Get answers from hotel staff and past guests. Ask a question

131 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxury Boutique Hotel just steps from the Bal Harbour Beach, offers exquisite and over-sized Suites ranging from Junior Suites to One and Two-Bedroom Suite accommodations. Suites are equipped will full kitchens featuring Kitchen-Aid appliances, living/dining room, walk-in closets and dual private balconies. Bathrooms are tastefully appointed with imported granite countertops and modern glass bowl sinks. High-quality bedding linens. Consistency and excellence in guest services is our main priority. ... more   less 

Additional Information about Bal Harbour Quarzo

Address: 290 Bal Bay Dr, Bal Harbour, FL 33154-1372
Location: United States > Florida > Bal Harbour
Price Range: $179 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bal Harbour Quarzo 4*
Number of rooms: 27
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Also Known As:
Bal Harbour Quarzo Hotel Bal Harbour
Bal Harbour Quarzo Florida
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