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The St. Regis Bal Harbour Resort

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The St. Regis Bal Harbour Resort
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1,236 Reviews from our TripAdvisor Community

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Showing 1,072: English reviews
New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Loved check in, the handsome front desk manager Nick from Jersey is so nice. Housekeeping is the best and loved our room! Also Rami at checkout was so fantastic too. If you could just create a weather machine to make it not rain!!!

Helpful?
Thank Jonathan T
Boston, Massachusetts
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Such a disappointment. Staff at the hotel are not considered and every request you make they make you feel like they are doing you a favor. The rooms needs urgent refurbishment. Carpet is dirty, furniture is old. Had to change my suite due to a strong electrical burning smell. The atmosphere of the hotel is very impersonal. Don't be fooled... More 

Helpful?
Thank Karla W
Delaware
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Words cannot describe our stay here. We went to celebrate a milestone anniversary and birthday. The hotel went above and beyond, we felt like a celebrity. At times, I wanted to check to ensure they didn't have us confused for a celebrity! We had a wonderful upgrade, superior service, and milestones were remembered. Our view was beautiful and I truly... More 

Helpful?
Thank JMN19701
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear JMN19701, Thank you very much for sharing your recent experience with the TripAdvisor community! We are pleased to learn the details of your stay. Thank you for sharing these special occasions with us such as your Birthday and an Anniversary, we were delighted to welcome you and serve you! Please visit us again any time soon! Sincerely, Oliver Key More 

Shanghai, China
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We ordered ocean front suite. The hotel is new, facility really good and fascinating. I did not give the hotel five star because we are not pleased with ocean view. The ocean front room face the ocean with a 45 degree angle, and when you look at the sea, the view is obscured by both balcony of the next door... More 

Helpful?
Thank Guangyu C
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Guangyu C, Thank you very much for sharing your recent experience with the TripAdvisor community! We are sorry to hear about your disappointment in regards to the view from your room. We apologize for any confusion that our room categories have created. Please give us another chance to host you and turn your experience around! Sincerely, Oliver Key More 

Buford, Georgia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were blown away the moment we pulled up. Impeccable service by everyone. The Butler service is beyond. Suite was more than you can imagine. Great pools, beaches, food, drinks. Can't wait to return!

Helpful?
Thank Karadowl
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Karadowl, It was a pleasure to have you with us, thank you for sharing you experience! We are thrilled you had an amazing time at the Miami's Best Address. We look forward to welcoming you back! Sincerely, Oliver Key More 

Chelmsford, United Kingdom
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow,what a fantastic hotel with quiet simply amazing service.The decor is beautiful, comfy beds, powerful shower and huge bath! We had a wonderful view of the beach and sun rise, huge balcony too. Can't fault this place apart from slightly overpriced food, but having saif that the food was also really good. When can I come back?

Helpful?
2 Thank Dan209
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Dan209, Thank you for sharing the details of your recent stay with us! We were very happy to have you. We are glad you enjoyed all the amenities that we have to offer. Please visit us again soon! Sincerely, Oliver Key More 

Miami, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Perfect. The service was excellent . The food was very good. Everybody was really nice and helpful. The location is very convinient We will go back! I really recommend it. We can not ask for a better vacation.

Helpful?
Thank Alejandra M
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Alejandra M, Thank you for sharing your recent experience at Miami's Best Address! We are very pleased to learn the details of your stay. We look forward to welcoming you back any time soon! Sincerely, Oliver Key More 

West Hollywood, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What great service. Check in was so nice, you can even sit down! Everyone goes out of their way to make you feel special. Rooms were simply fantastic! Mall across the street is super high end walkable.

Helpful?
Thank c0rich2
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear c0rich2, Thank you very much for taking the time to review your recent stay! It was a true pleasure to host you and we look forward to welcoming you back soon! Sincerely, Oliver Key More 

Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

No words for this hotel except perfect. The service is outstanding, the facilities are great (except for the gym, that is too little), the rooms are great, all ocean front with a big balcony, and the food is excellent! I'll go back there as many times as i can.

Helpful?
Thank Camilla P
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Camilla P, Thank you very much for taking the time to review your recent stay at the St. Regis Bal Harbour! We are glad you had a perfect stay with us. Please visit us again anytime soon! Sincerely, Oliver Key More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I’m writing to advise you of the exceptional service the hotel staff provided during my most recent stay. I especially want to point out the outstanding assistance I received from Alena Kolbina. She was attentive to my very need, professional and courteous beyond her responsibilities. I want to praise her diligent work ethic and high level of attention to details.... More 

Helpful?
Thank Domenica G
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Domenica G, We are very happy to learn the details of your stay, thank you very much for sharing them with us! I will make sure to communicate your kind complement to Alena. We look forward to welcoming you back! Sincerely, Oliver Key More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Deluxe Ocean View Room (61)
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Imperial Oceanfront Suite (156)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Atlantico
Cuisines: Mediterranean
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
Experience an exclusive enclave in Bal Harbour with luxury oceanfront accommodations, quiet unwavering taste, anticipatory service and seductive amenities. ... more   less 

Additional Information about The St. Regis Bal Harbour Resort

Address: 9703 Collins Ave, Bal Harbour, FL 33154-2243
Location: United States > Florida > Bal Harbour
Price Range: $578 - $1,227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Bal Harbour Resort 5*
Number of rooms: 243
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Also Known As:
The St. Regis Bal Harbour Hotel Bal Harbour
The St. Regis Bal Harbour Resort Florida
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