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Sheraton Suites Wilmington Downtown Hotel

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Traveler (137)
Room & Suite (72)
Dining (12)
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Overview
  • Excellent26%
  • Very good39%
  • Average20%
  • Poor8%
  • Terrible7%
Travelers talk about
“club level”(14 reviews)
“hotel restaurant”(16 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from Sheraton Suites Wilmington Downtown Hotel
Special Offer: Breakfast for 2 Included
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Offers from Sheraton Suites Wilmington Downtown Hotel
Special Offer: Breakfast for 2 Included
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Rooms
May 7May 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (503)
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All reviewsclub levelunderground garagehotel restaurantsitting areabed was very comfortablegreat rateseparate bedroomthis past weekendcoffee makerper dayfitness centercheck in was easyfront desk staffguest roomsvery nice hotelhotel staffbusiness hotel
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231 - 235 of 494 reviews
Reviewed February 4, 2014

My family and I stayed overnight 2/1/14. Our children were attending a Bat Mitzvah at the Hotel Dupont and rather than pay the price we opted for the Sheraton 2 blocks away. The staff was very accomondating and friendly. The room which was a suite,...More

Thank Melissa A
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded February 5, 2014

Thank you for your feedback. I hope your family a great weekend and thoroughly enjoyed Bat Mitzvah. What a great time for the young lady going through her coming to age rituals. We do appreciate the very nice comments regarding the staff and the hotel...More

Reviewed January 31, 2014

There's nothing really wrong with this hotel. Staff were nice and helpful and the service relatively good (complimentary parking as well). Still, it feels like this place has seen its better days. The rooms are really large (separate living room and bedroom). I did not...More

Thank Ganahal_AG
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded February 2, 2014

Thank you for your feedback. In regards to the guest rooms being “dated”, the color scheme is Sheraton/Starwood approved and recommended. The wallpaper, rugs and sofas where installed in November and December of 2012. The hotel also replaced the chair, ottoman and lighting package in...More

Reviewed January 14, 2014 via mobile

I found the hotel to be very good. The room was modern and very spacious. The bed was very comfortable. I did not eat in the hotel (see my review of Harry's). The gym is very small. Really not useable by more than 2 people....More

Thank drpoirier
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded January 16, 2014

Thank you for your nice comments regarding your stay at the hotel. The staff and I truly appreciate them. We hope the next time you are in the area you choose the Sheraton Suites Wilmington Downtown again! Stay warm and have a great weekend! Eric...More

Reviewed January 8, 2014

Pros- Comfortable, clean bed Great shower SUPER friendly, helpful staff. Best staff I've encountered at a hotel. HUGE room with lots of space, and a great layout. Very quiet, and I slept great. Cons: It shouldn't be that hard to get a taxi. If you're...More

1  Thank urthurdit
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded January 10, 2014

Thank you for your comments regarding your stay at the hotel. After reading your review, I was hoping that you relayed these comments to the staff before you left so we could rectify with the individuals that would have been cooking, serving and cleaning your...More

Reviewed January 4, 2014

This is a fine hotel with all of the amenities you'd expect. It's not exceptional but the rooms are good, the beds comfortable and the facilities are fine. While some parts of the hotel look a little tired that's not a big issue and in...More

Thank Dermot M
Response from EJolikko, General Manager at Sheraton Suites Wilmington Downtown HotelResponded January 6, 2014

Thank you for your comments regarding your recent stay at the hotel. The hotel will be renovating areas throughout the hotel in both 2014 and 2015 to give it a "fresh" look. In addition, I would agree about the staff, they do a great job...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
$110 - $218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$110 - $218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (137)
Room & Suite (72)
Dining (12)
Pool & Beach (3)
Business Center & Event Rooms (13)
Questions & Answers
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Ana K
June 26, 2017|
AnswerShow all 3 answers
Response from JAnderton | Reviewed this property |
I do this all the time. If you're a regular, they'll recognize your name on the packages and store it. If it's your first time, they'll do it anyway but it's always best to call ahead and let them know. That way, they can... More
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Colleen K
May 22, 2017|
AnswerShow all 4 answers
Response from Lee S | Property representative |
Yes we allow dogs under 40 pounds. All you have to do is sign a waiver when you check-in to allow your dog in the guest room.
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Victor W
March 30, 2017|
AnswerShow all 3 answers
Response from TravelWriterDB | Reviewed this property |
223 suites
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Room Tips
"Haven't had a bad one yet"
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"Get non connecting rooms.... doors are not soundproof."
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"Ask for a quiet room."
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"Find a different hotel"
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