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BEST WESTERN Brandywine Valley Inn

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BEST WESTERN Brandywine Valley Inn
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217 Reviews from our TripAdvisor Community

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Showing 214: English reviews
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed a week at the Best Western Brandywine Valley Inn in Wilmington Delaware. I read the reviews and decided I would take a chance and stay. The Inn was a pleasant surprise. The staff was helpful and pleasant. The accommodations were above average. There was a lot of upgrades going on at the Inn while I was there, painting,... More 

Review collected in partnership with Best Western

Helpful?
Thank R1167LEsharonw
MaryT687, Guest Relations Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Hi R1167LEsharonw! Thank you for choosing the Brandywine Valley Inn for your travel accommodations. We strive to keep a clean, well maintained property to meet our guests expectations. Our staff takes great pride in providing excellent customer service for every guest, every time! Our property is currently undergoing renovations but we hope to see you back when it's all done... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We arrived at hotel late, about 11 pm and found out we were booked on second floor with no elevator. No problem said the night clerk, as she juggled the bookings so we could have a ground floor room. She also had another night staff member assist us with our luggage

Review collected in partnership with Best Western

Helpful?
Thank craigs914
MaryT687, Guest Relations Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Hi craigs914! Thank you for choosing the Brandywine Valley Inn for your travel accommodations. We strive to keep a well maintained property to meet our guests expectations. Our staff takes great providing excellent customer service for every guest, every time! We hope to see you back soon where our friendly staff will be waiting with welcoming smiles and warm cookies... More 

Wilson, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

UGH. Ditto with the wifi being terrible...I guess you get what you pay for with "free wifi." We were promised a room to drive up to and ended up being upstairs, which sucked for Dad who has COPD and we thought we'd be on the first floor. Saw no bugs or anything like that. Our room didn't have the ugly... More 

Helpful?
Thank GiGi L
MaryT687, Guest Relations Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Hello GiGi L, On behalf of our entire staff, I sincerely apologize for not meeting your expectations. Our service promise is to try and make right guest dissatisfaction when given the opportunity. Our staff takes great pride in providing excellent customer service to every guest, every time, forgive us if we failed to do so. We value your opinion, thank... More 

Travelers are raving about these Wilmington hotels

Baltimore, MD
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As a recent review noted, this hotel has 60's design with exterior entry doors, no elevators to the second floor, and tiny bathrooms with narrow doors. However it was a great location--we enjoyed hiking and jogging at Alapocas Run State Park, less than a mile south, eating twice at the adjacent Hollywood Grill, and the wonderful Brandywine River Museum (with... More 

Helpful?
Thank Birdman0429
MaryT687, Guest Relations Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Hi Birdman0429! Thank you for choosing the Brandywine Valley Inn Best Western. We are one of the few remaining vintage, exterior properties in the area, however, we strive to keep a clean, well maintained property to meet our guests expectations. With our outdoor pool and convenience to so many area attractions, it's fit for any family size! We hope you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed at this Best Western about 5 years ago and I remembered how I liked it. Not only was it clean and the staff friendly, but we loved the pool and hot tub location and the fact that is was open till 10 pm. I would recommend this hotel and I would stay again if in the area.

Review collected in partnership with Best Western

Helpful?
Thank francinec374
MaryT687, Guest Relations Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Hi francinec374! Thank you for choosing the Brandywine Valley Inn Best Western. We strive to keep a clean well maintained property to meet our guests expectations and our staff takes pride in providing excellent customer service to every guest, every time! We hope you will be back to visit us where our friendly staff will be waiting with welcoming smiles!... More 

Hardy, Virginia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

Paid about $170 per night for a very mediocre property. Looks like 60's vintage design...exterior entry doors, no elevators to the second floor, tiny bathrooms. The DNC was going on in Philly about 30 mins away so I HOPE that is the reason my rate was so high. Booked through my company's travel site so I have no idea if... More 

Helpful?
Thank SMLBrad
MaryT687, Guest Relations Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Hello SMLBrad, On behalf of our entire staff I apologize that we did not meet or exceed your expectations of service at the Brandywine Valley Inn Best Western. The DNC in Philadelphia did cause a rate hike in hotels throughout the tri-state area with vacancies being very limited. However, we are conveniently located withing walking distance and short driving distance... More 

Wilmington DE, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2016

hotel is comfortable, & easy to access from major routes in the area & from I-95 /// guest rooms are positioned in a square around the central courtyard where the pool is located - a very nice design // patio tables & chairs around pool add a welcoming touch // front desk staff is professional & efficient

Review collected in partnership with Best Western

Helpful?
Thank Trudy S
MaryT687, Guest Relations Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Hi Trudy S! Thank you for choosing the Brandywine Valley Inn Best Western for your visit to Wilmington, DE. We strive to keep a clean well maintained property to meet our guests expectations. With our convenience to the highway, tax free shopping and fine dining everything you need is in reach! We hope you will be back to visit us... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 24, 2016 via mobile

First, we arrive to check in; the parking is very limited for larger vehicles. The night clerk pulls up my reservation then swipe my card several times. He answers the phone while helping me then swiped my card again. Then I told him I already paid online...his response was "Oh ok, I see it now" The bank deactivated my card,... More 

Helpful?
Thank Kris R
MaryT687, Guest Relations Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Hello Kris R, Thank you for choosing the Brandywine Valley Inn for your travel accommodations. On behalf of our entire staff I apologize that we did not meet or exceed your expectations of service. We strive to keep a clean, well maintained property, however noisy neighbors are sometimes out of our control. The property itself is undergoing changes to improve... More 

Brooklyn, United States
1 review
5 of 5 stars Reviewed July 15, 2016

Excellent, clean Hotel staff provided excellent assistance taking care of any concerns. Friendly Accommodating. Great service for hotel in this caliber. Only problem was size of bathroom. Everything else was as promised. No surprises. All amenities were as promised. Breakfast was served quite nicely and offers variety of foods.

Review collected in partnership with Best Western

Helpful?
Thank Fern./david S
MaryT687, Guest Relations Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Hello Fern./david S, Thank you for choosing the Brandywine Valley Inn for your travel accommodations. We strive to keep a well maintained property to meet our guests expectations. Our staff takes great providing excellent customer service for every guest, every time! As our property undergoes renovation, unfortunately, the bathroom size will remain the same. However, we hope to see you... More 

The Villages, Florida
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 13, 2016

The hotel is aged but clean. The price is right for the area. We had a first floor pool view room. Bathroom was small. Breakfast area/lobby was very new looking and clean. The front desk associate Nikki when we checked in was extremely helpful and that was one of the main reasons we stayed. Breakfast was good and Paula the... More 

Helpful?
Thank BarbieandTony
MaryT687, Guest Relations Manager at BEST WESTERN Brandywine Valley Inn, responded to this review

Hello BarbieandTony, Thank you for choosing the Brandywine Valley Inn for your travel accommodations. I sincerely apologize that your emailed receipt was not promptly received. We hope to see you back soon where our friendly staff will be waiting to welcome you! Thank you for sharing your experience at the Brandywine Valley Inn! Phyllis T. Guest Relations More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Brandywine Valley Inn

Address: 1807 Concord Pike, Wilmington, DE 19803-2901
Location: United States > Delaware > Wilmington
Price Range: $115 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Brandywine Valley Inn 2*
Number of rooms: 96
Reservation Options:
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Also Known As:
Best Western Brandywine Valley Hotel Wilmington
Best Western Wilmington
Wilmington Best Western
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