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I had booked 2 rooms online at another site. So therefore we didn’t get to choose exactly what we were looking for. Ramada switched to the downstairs rooms w/king size beds. We appreciated that. So because of the switch on a weekend, we weren’t given...More
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At the end of a long day we chose the Ramada for the night. We were very happy with the desk staff at checkin and the hotel in general. The room was very large and came with a refrigerator and microwave. In the morning the...More
Response from Michael G, General Manager at Ramada Newark/WilmingtonResponded 1 week ago
Thank you so much for taking the time to rate and review our hotel. We are honored that you have made our hotel Ramada Newark a comfortable place to stop in your travels while passing thru Delaware. Our location makes it convenient for traveling thru...More
It is beyond my understanding how the hotel maintains a 3 star rating. This location is old and outdated and the room we stayed in had several problems including: AC/Heater falling out of the wall; water damage affecting the ceiling and tiles in the shower;...More
Thank Lynn O
Response from Staybridge_Suites_GM, Manager at Ramada Newark/WilmingtonResponded 1 week ago
We appreciate your review, and the detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations however, was glad you enjoyed the complimentary breakfast and some of the unique breakfast items. Providing quality...More
$75 - $115 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Business Hotel in Newark
Number of rooms
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I understand that the front desk agent broke the latch on the door to gain entry due to the door lock not working. There was no charge for the broken latch. The room you occupied (room 140) had to be placed... More
I understand that the front desk agent broke the latch on the door to gain entry due to the door lock not working. There was no charge for the broken latch. The room you occupied (room 140) had to be placed out of order for several days due to the strong smoking odor. This room had to be stripped and deep cleaned to remove the smoking smell. When I reviewed the housekeeping reports for December 31, 2014, I also read that the Room Attendants found cigarettes in the trash bins and reported this to the Supervisors. The deep cleaning process to remove smoking odors from a guest room can take up to five days and does not always guarantee the complete removal of the smoke odor. The most minimum smell of smoke in a guestroom can deter a non smoker from occupying this room. In the case of a sold out night when we have no other room available this issue could cause the inconvenience of another guest having to relocate to another hotel. We place a bright red “no smoking” sign on the desk and in the bathroom of each guestroom. Upon arrival each guest must sign and acknowledge the “no smoking” policy on the registration card. The registration card states that a fee of up to $250 is charged for smoking in a guestroom. Unfortunately, due to the time and additional cost involved the $250 smoking fee is non refundable charge.