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Staybridge Suites--Wilmington/Newark

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Staybridge Suites--Wilmington\/Newark
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153 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Cape Canaveral, Florida
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The rooms are clean, well furnished and quiet. The pool area has been upgraded and is quite nice. There are fire pits and a nice bar-b-que patio area. The staff is very professional and efficient. I have stayed here many times and have always had a pleasant experience. This time I was a little disappointed as patrons from the Ramada... More 

Helpful?
Thank denijer
Mumbai (Bombay), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The place is good. But look below what they did to me. - Charged me for 10 days instead of 8 days. - The Manager on Duty despite several calls didnt call up till later days. - Then to rectify the 2 days ($258) They made a mistake of overcharging charging me again ($ 1851) - To my surprise after... More 

Helpful?
1 Thank VijayHansora
Staybridge_Suites_GM, Manager at Staybridge Suites--Wilmington/Newark, responded to this review

Mr. Hansora, I am sorry to hear you experienced an error with your billing, and again would like to extend my deepest apology for the unacceptable mistake made when finalizing your invoice. I assure you Customer Service and Customer Resolution is my number one priority. I appreciate you taking my phone calls in an effort to resolve the issue and... More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Chasity is very professional in her position. Whatever problems i had during my 6 month stay she took care of expeditiously. I would recommend staying there for any one who asks. Very professional staff and appearance of hotel.

Helpful?
Thank Sherri M
Staybridge_Suites_GM, General Manager at Staybridge Suites--Wilmington/Newark, responded to this review

We are excited you have been a guest with us for such a long period! Thanks for giving us a perfect rating and recommending our hotel to other travelers. Chasity works really hard to make sure all our guest are happy! I will share this comment with Chasity. Thanks for choosing Staybridge Suites in Newark, DE! More 

1 review
5 of 5 stars Reviewed 1 week ago

I was well pleased with the accommodations. The suite was very clean and spacious. The staff was exceptional.They exhibited professional customer service. The breakfast buffet had quite a variety of choices. Hats off to Karen!!!!!!

Helpful?
Thank Vincent W
Staybridge_Suites_GM, General Manager at Staybridge Suites--Wilmington/Newark, responded to this review

Thank you Vincent! We are excited you choose to stay at Staybridge Suites in Newark, DE! Please don't hesitate to let us know if you're visiting again, soon. We appreciate your business and welcome you back again! More 

Buckinghamshire, UK
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here as a base for visiting the area. The staff were great and very friendly and the rooms and hotel were clean and comfortable. The breakfast was great and set us all up well for our day out. A great base for touring the area.

Helpful?
Thank MichaelVisits
Staybridge_Suites_GM, General Manager at Staybridge Suites--Wilmington/Newark, responded to this review

Thank you for giving Staybridge Suites in Newark, DE a perfect rating! Our entire staff enjoyed catering to your needs as much as you enjoyed your stay! I've shared your comments with our team, we look forward to welcoming you back. More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This hotel appears to be attached to an older Ramada Inn. There is very poor signage and actually had to stop at the Ramada for directions. Single receptionist and she talked on the telephone for a good five minutes without acknowledging me. However the room was fine and the hot breakfast very good.

Helpful?
Thank 763jonm
Staybridge_Suites_GM, Manager at Staybridge Suites--Wilmington/Newark, responded to this review

I appreciate the feedback, we are working on new signage and will have several tree's cut back making sure the hotel entrance is visible. I'm glad you enjoyed the hot breakfast. I've forwarded this to the proper department head, and have recommended we review our (5) second rule, with-in (5) seconds of seeing a guest we acknowledge them! I apologize... More 

Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Pleased with our accommodations. Check-in was quick and simple. Very friendly and informative desk staff. Our suite was spacious, clean and stocked to meet our needs. Free wifi. Pet friendly. Ample and well-lit parking. Had an outdoor pool, however, we did not have time to use it. Breakfast area was clean with many choices. Enjoyed it along with the friendliness... More 

Helpful?
Thank Kelly H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 15, 2016

Karen, Chris and all of the staff have been wonderful every time I've stayed here. This hotel is the best for several reasons. First, they accept cats and dogs, which is a huge help for me. Also, they have handicap rooms nicely appointed, as I am a caretaker. In addition, they have handicap equipment in case a traditional handicap room... More 

Helpful?
1 Thank George C
Staybridge_Suites_GM, General Manager at Staybridge Suites--Wilmington/Newark, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I'm very happy to hear that our staff and service met your needs and expectations! We look forward to welcoming you again. More 

Phoenix, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 13, 2016 via mobile

This is one of the few hotels that offers a 2BR/2Ba suite, which was what we wanted. Not all of these type of suites have a bath a walk-in shower, so (be alerted) you need to make a special request ahead of time if you need that. Our suite was showing a little wear, but was clean and tidy. If... More 

Helpful?
1 Thank C'est la V
Staybridge_Suites_GM, Manager at Staybridge Suites--Wilmington/Newark, responded to this review

I'm excited to hear you had the opportunity to take advantage of the many amenities offered at Staybridge Suites in Newark, DE! The 2-bedroom suite, is popular perfect for large families! I've shared your comments with our staff, thanks for being a guest at Staybridge Suites we look forward to welcoming you back! More 

Bonita Springs, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 8, 2016

The Staybridge Suites on Chapman Rd in Newark Delaware is an excellent home away from home. The rooms and amenities at this hotel are wonderful!! The facility is well maintained and has outstanding service. Bill Mulvee, Director, Chris Keene, Operations Manager and the entire staff went above and beyond to make our stay comfortable and enjoyable.

Helpful?
1 Thank sbg84
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
At the Staybridge Suites Wilmington Newark Hotel, in Wilmington Newark DE, we strive to make every guest feel welcome & comfortable! Located directly off of I-95 & State Highway 273, our Wilmington Newark Hotel in Wilmington Newark DE is conveniently accessible. With Free High Speed Internet Access & 24-hour business center, Hot Breakfast Buffet, Free Laundry Services, Evening Receptions, & Exercise Room set the Staybridge Suites Wilmington Newark, in Wilmington Newark DE apart from other area hotel options. Select the Staybridge Suites Wilmington Newark, in Wilmington Newark DE for accommodations when visiting Astra Zeneca, Du Pont, Christiana Hospital, or several other area corporations. For shoppers, we are less than 3 miles from Christiana Mall, and for those craving excitement, we are just 5 miles from Delaware Park Racetrack & Slots. Choose Staybridge Suites Wilmington Newark DE Hotel for your needs when attending events at the University of Delaware, Wilmington College, or Delaware State University. Whether you need lodging for a mid-week business trip, weekend fun, or relocation, remember the Staybridge Suites Wilmington Newark Hotel in Wilmington Newark DE. ... more   less 

Additional Information about Staybridge Suites--Wilmington/Newark

Address: 270 Chapman Rd, Route 273, Newark, DE 19702-5406
Location: United States > Delaware > Newark
Price Range: $117 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites--Wilmington/Newark 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Staybridge Suites--Wilmington/Newark Hotel Newark
Hotel Style:
#1 Business Hotel in Newark
#8 Family Hotel in Newark
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