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Embassy Suites Newark - Wilmington/South

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Embassy Suites Newark - Wilmington\/South
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640 Reviews from our TripAdvisor Community

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Showing 628: English reviews
Lincoln University, United States
Reviewed 1 week ago

The Embassy Suites' staff went out of their way to provide an exceptional wedding reception. The wedding package is very generous, including the ballroom and atrium. The service and food were excellent. We received many compliments. The suites are very spacious and clean. Breakfast is wonderful!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank melindad378
West Jordan, Utah
Reviewed 1 week ago via mobile

I recently visited the Embassy Suites twice while traveling for business. On the first visit, I didn't receive the standard welcome amenity. I also experienced excessive noise issues from an event being hosted at the hotel. Unfortunately, the atrium amplifies noise so I could hear the songs word for word through the door to my room on the 6th floor!...

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Helpful?
Thank LucasMatze
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear LucasMatze, My apologies for the issues that you experienced during your recent stays with us. Certainly we aspire to provide a warm and welcoming experience for all of our guests, and clearly this was not the case for you. That said, I am hopeful that you will contact me directly if your travels bring you back to the Newark...

Wexford, United States
Reviewed 1 week ago

When we arrived we found a dusty dresser with crumbs all over it from previous guests. This made me wonder what other steps have the housekeeping staff skipped? Were the cups (not enclosed in plastic) washed or just wiped and turned back over? Who knows but if they can't even wipe down large chocolate muffin or cake crumbs, one must...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank G5030FEkathryns
Muncy, Pennsylvania
Reviewed 2 weeks ago

Room beside us kept us up until after 3 am by screaming and fighting. Hotel staff would not resolve the issue. Also the bathroom was repulsive. Toilet was worse than most truck stops and there was hair all over the shower.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Ian R
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear Ian R, We are sorry we were not able to provide you with the quality of accommodations that you expect. Apologies as well for the noise and commotion caused by the neighboring rooms that you mentioned. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service to make sure all of our...

Newark, United States
Reviewed 3 weeks ago

Great hotel staff, great breakfast and evening reception. Nice comfortable rooms and overall experience is acceptable for family, personal, and business stay. I recommend that if there are any issues to report them as the staff in this location is very helpful and respond immediately if there is anything at all that is needed or you feel to be unacceptable...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank richardtU7801QL
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear richardtU7801QL, Your comments regarding your experience with our service and staff are appreciated! We'll look forward to continuing to provide this level of friendliness and service during your next stay with us! Best Regards, Colin Grice General Manager Embassy Suites-Newark Wilmington South P) 302-368-8000 email) colin.grice@hilton.com

Baltimore, Maryland
Reviewed 3 weeks ago

My room that I chose using digital checkin 24 hrs prior to check-in was given to another hotel guest. I used digital key checkin only to walk in on another family in my room. Front desk was not ver accommodating when explainin that they had placed me in another room.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank angelr474
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear angelr474, Thank you for your feedback. Apologies for our not providing the room type that you expected, and appreciate your allowing us to try and make things right. That said, it is our hope that you will allow us another opportunity to provide the kind of service you expect in the future, and please feel free to contact me...

Sacramento
Reviewed 3 weeks ago

I moved to Embassy after staying the first part of the week at another local hotel. So much better. Clean, quiet rooms with comfortable beds. Helpful staff and the usual good breakfast. I should have booked here first. lesson learned.

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Helpful?
Thank Susan W
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear Susan W, Thank you for considering us as your first option when your travels bring you to our Area! Pleased that you enjoyed your time with us, and we'll look forward to having you back again in the future. Best Regards, Colin Grice General Manager Embassy Suites-Newark Wilmington South P) 302-368-8000 email) colin.grice@hilton.com

Wilmington, Delaware
Reviewed 4 weeks ago

Wonderful place to stay, clean , friendly atmosphere, and close to stores for shopping. Even tho my family & I only went so my grandkids could go swimming we had a wonderful stay. If you just want to get away for the weekend, this is a great place to relax, watch movies, eat, swim and then exercise the next day...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank O3175OUcarmenm
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear O3175OUcarmenm, Thank you for your great comments. I am thrilled that you were able to bring your grandkids to our hotel and have such a great time! We'll look forward to having you and your family back again the next time you need a getaway for the weekend. Best Regards, Colin Grice General Manager Embassy Suites-Newark Wilmington South P)...

Reviewed 4 weeks ago via mobile

From the moment I walked through the door until the time I left the hotel staff was extremely helpful and friendly. They offered a made to order breakfast that was over the top and the happy hour was great. The rooms were clean and modern. The only thing I could find wrong was one of the TV remotes had dead...

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Helpful?
Thank Apofire
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear Apofire, Your feedback is greatly appreciated! It is always gratifying to read that our staff made your experience such a terrific one! Thanks for staying with us and please come back and see us again soon. Best Regards, Colin Grice General Manager Embassy Suites-Newark Wilmington South P) 302-368-8000 email) colin.grice@hilton.com

Greensboro, North Carolina
Reviewed December 12, 2016

We stopped at the hotel on Thursday Dec 8 and Sunday Dec 10. We stayed both times on the 5th floor. The room are spacious and quiet but a little dated. Both rooms showed signs of wear. The bathroom sinks were cracked in the bathrooms of both rooms. Break fast was included in the price and eggs were cooked to...

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Helpful?
Thank ARust1949
Colin G, General Manager at Embassy Suites Newark - Wilmington/South, responded to this review

Dear ARust1949, Glad that you enjoyed your stopover with us! We hope you'll have the opportunity to do so again in the not-too-distant future. Thank you for your terrific feedback! Best Regards, Colin Grice General Manager Embassy Suites Newark-Wilmington South email)colin.grice@hilton.com Phone) 302-368-8000

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Embassy Suites Newark - Wilmington/South

Address: 654 South College Avenue, Newark, DE 19713
Location: United States > Delaware > Newark
Price Range: $118 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites Newark - Wilmington/South 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Embassy Suites Newark - Wilmington/South Hotel Newark
Newark Embassy Suites
Hotel Style:
#4 Romantic Hotel in Newark
#7 Family Hotel in Newark
#8 Business Hotel in Newark
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Questions & Answers

Questions? Get answers from Embassy Suites Newark - Wilmington/South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We like upper floor. Our rooms were very quiet”
 of 5 bubbles ARust1949, Dec 12, 2016 | Read review
“Get a room away from the elevator; consider floor 3 or above as often are events in the conference rooms”
 of 5 bubbles endoland, Nov 1, 2016 | Read review
“My fellow travelers complained of highway noise. I was on the opposite side of the hotel. Ask for a room away from the highway.”
 of 5 bubbles MWallace7803, Sep 5, 2016 | Read review
“Room near exit stairs seemed to be more quiet.”
 of 5 bubbles 153janh65, Aug 24, 2016 | Read review
“There were a few rooms in the corners that were a bit removed from the courtyard. I would think these would be a little quieter.”
 of 5 bubbles MySweetKate, Aug 10, 2016 | Read review
5 of 5
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