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Sheraton Wilmington South

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Sheraton Wilmington South
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336 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Lebanon, New Hampshire
Reviewed May 30, 2014

Everything about this Sheraton met our expectations, but our room was exceptional. Our two room, "Junior Suite" was nicely furnished and appointed. Once the door was closed, it was also very quiet even though the hotel had a wedding and several high school soccer teams there that night. The property also has a convenient location.

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Thank handrewn
Dustin R, Manager at Sheraton Wilmington South, responded to this review

Thank you Handrewn for your review. We are delighted you enjoyed our spacious Junior Suite and had a restful and enjoyable stay. We cater to guests of all different trip persona's, and it is our goal to ensure every guest enjoys all of our amenities while not be impacted by other events or groups we are hosting. We look forward...

Laurel, MD
Reviewed May 28, 2014

This hotel is beautiful. From the time you walk in and register to the moment you open the door to your room, it is beautiful. The huge open atrium in the middle of the hotel is perfect for enjoying a cup of coffee, getting a bite to eat or catching up with colleagues. I digress...let me start with the first...

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Thank TeamCastro
Dustin R, Manager at Sheraton Wilmington South, responded to this review

Thank you Team Castro for your review and feedback. We are glad to hear you enjoyed all we have to offer, from our spacious Junior Suite to our knowledgeable team, and let’s not forget about our award winning Sheraton Sweet Sleeper bed. We aim to please, and are happy you to the opportunity to experience our hotel. In addition, we...

florida
Reviewed May 25, 2014

Recently stayed at this wonderful hotel while visiting attractions in the area. The hotel is very convenient to the DuPont estates as well as the Art museum. A very large shopping center is nearby.Remember no State Tax in Delaware! We were upgraded to the Club floor with an Executive Room. The room was beautiful,large and very comfortable having a sitting...

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Thank bradyboy2
Dustin R, Manager at Sheraton Wilmington South, responded to this review

Thank you Bradyboy2 for your review. It sounds like you stayed in one of our Club Level Deluxe Suites. We are happy to hear you enjoyed to two room suite and 24-hour access to the Sheraton Club. Our Sheraton Club is a wonderful amenity, not only for our frequent Platinum business travelers, but for our leisure guests who enjoy the...

Washington DC, District of Columbia
Reviewed May 23, 2014

From booking the reservation to checkout, the hotel was great. Customer service was quite good, the food was good, and the meeting rooms used were comfortable, spacious, and served the purposes for our meeting. I was able to book one of 2 rooms available after the group block was full. The reservations agent got me a rate for an excellent...

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Thank WandaS2404
Dustin R, Manager at Sheraton Wilmington South, responded to this review

WandaS2404, thank you for your review and feedback. We are happy to hear you enjoyed the conference you attended and were comfortable in one of our spacious meeting rooms. I am sorry to hear that there was confusion at the time of check in with a pre-paid reservation, along with the maintenance issue you shared. I do hope that one...

Virginia Beach, Virginia
Reviewed May 22, 2014

Beds are very comfortable. Facility is very nice. We were not there for a conference, but it looks like an excellent place for one. Restaurant is convenient, with good food. Location is good or bad depending your viewpoint. It is isolated, with no nearby neighbors. You need to drive anywhere. But, it has fewer distractions. It is hard to find...

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Thank Paul_from_VA
Dustin R, Manager at Sheraton Wilmington South, responded to this review

Thank you Paul_from_VA for your review. We are happy to hear that you enjoyed our quietly located hotel and our onsite restaurant. Our Wilmington Grille serves breakfast, lunch and dinner daily. In addition, our spacious meeting rooms that you noticed have catering offered for any meal. Should any of our guests wish to try any of the other great local...

Dover, Delaware
Reviewed May 20, 2014

Spent the weekend at a conference held at the Sheraton Wilmington South, New Castle, DE. The hotel staff made this the most enjoyable hotel experience I've ever had. The food was excellent and every aspect of customer service was at a very high-level. The bed was very comfortable. Close to Phil, Wilmington Amtrak station and one exit from the Christiana...

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1Thank garrison23
Dustin R, Manager at Sheraton Wilmington South, responded to this review

Garrison3, we are so glad to hear you had such an enjoyable conference with us. We are conveniently located to Philadelphia, Wilmington, Newark and the Christiana Mall for tax free shopping. We hope that you were able to enjoy some or all of these local attractions during your free time from the conference. If not, we would love to see...

Owings, Maryland
Reviewed May 19, 2014

I arrived at the Sheraton Wilmington late in the evening with young children and the staff was very unfriendly. After arriving in our room my son was climbing into bed and noticed something wet under his pillow. It was an opened condom wrapper with prophylatic lubricant. I went to the front desk and they offered me 2 complimentary breakfasts. Even...

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3Thank Amy1105
Dustin R, Manager at Sheraton Wilmington South, responded to this review

Thank you Amy1105 for sharing your concerns with us in regards to your past stay. It has been several months since we last spoke regarding the concerns you brought to our attention. We were under the impression that you were satisfied with the resolution provided at that time. If there is still cause for concern that you wish to discuss...

Sarasota, Florida
Reviewed May 6, 2014

Although this property is a bit isolated it offers good value and comfortable accommodations. The hotel is friendly and well run, rooms are clean and well appointed and the facility in general is above average. The only drawback is that the property is a good 10 minute drive to civilization...which does not present a problem if you have a vehicle,...

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Thank traveledbefore
Dustin R, Manager at Sheraton Wilmington South, responded to this review

Thank you Traveledbefore for sharing with us your experience. We are conveniently located directly off of I-95 between the Wilmington Waterfront to our north, and the University of Delaware to the south. In addition, only minutes away from the Christiana Mall for tax free shopping and New Castle County airport which now offers commercial flights. Anyone one of our superior...

Reviewed April 13, 2014

OK, maybe it's not better than the Westin, but it is every bit as good. Uber comfortable. Firm yet soft, difficult to describe. I wish I had looked at the mattress to find the brand. I want one! The rest of the hotel is above average. Room service was efficient and good quality. The only dig is that the hotel...

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Thank TravelsEveryWeek
Dustin R, Manager at Sheraton Wilmington South, responded to this review

Thank you TravelsEveryWeek for sharing with us your experience. Our Sheraton Sweet Sleeper Bed is an award winning bed that you can only find in Sheraton Hotels worldwide. We are so happy that you enjoyed it so much and as a matter of fact you can purchase any individual items from the mattress, to the pillows and even our plush...

Delaware
Reviewed April 1, 2014

This was our second year using this hotel as our venue for our fund raiser. They go above and beyond in every way. From greeting you as you enter the hotel to helping you load your car when you leave. The staff is friendly & accommodating. The hotel is beautiful and well kept. The food very good and reasonable. We...

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1Thank TravelKing2013
Dustin R, Manager at Sheraton Wilmington South, responded to this review

TravelKing2013, we were so happy to host your event for the second consecutive year and thrilled you had such a great time. Our catering facilities range to host events of any size, and it was a pleasure to host your group again. We look forward to your event next year and for many more years to come. Just keep dancing!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Wilmington South Hotel is near I-95 and Newark, Delaware. Our hotel has 143 guest suites; an indoor pool; and 9,000sq ft of meeting/event space, complemented by a gorgeous outdoor terrace. ... more   less 

Additional Information about Sheraton Wilmington South

Address: 365 Airport Rd, New Castle, DE 19720-1007
Location: United States > Delaware > New Castle
Price Range: $113 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Wilmington South 4*
Number of rooms: 192
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Wilmington South staff and other travelers.
2 questions
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Buffalo, New York
over a year ago

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Questions? Get answers from Sheraton Wilmington South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“great place for couples and/or business travel”
 of 5 bubbles C2584ZYjamesb, 2 days ago | Read review
“Get a room on the side away from the highway and at the far ed of the corridor.”
 of 5 bubbles HelenS963, 3 weeks ago | Read review
“They all seem to be OK”
 of 5 bubbles travelerell, Jan 2, 2017 | Read review
“It is your standard Sheraton Hotel”
 of 5 bubbles Jeeptimetrav, Nov 24, 2016 | Read review
“Unless you like white noise to go to sleep ask for a room without an always-on bathroom fan”
 of 5 bubbles FF710, Nov 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question