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Le Grandeur Palm Resort Johor

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Le Grandeur Palm Resort Johor
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475 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Reviewed 1 week ago

Resort / vacation style environment. Many fun filled activities for families, including different restaurants, free form pool + Olympic size pools, tennis, squash, golf, bowling etc. Hotel has seen better days though with rooms slightly dated and many of of the fixtures in need for repair and maintenance. Big rooms, spacious corridors and large bathroom though. Wifi in room is...

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Helpful?
Thank Kevyn H
Burnham-on-Crouch, United Kingdom
Reviewed 2 weeks ago

Exceeded my expectations in that I had thought this would be ultra modern but in fact I loved the old world charm and design. Excellent value for money, staff were delightful, food in the grill bar was lovely and breakfast was extensive and well presented. The spa facilities were good although would benefit from offering a wider range of massages...

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Helpful?
Thank teddyjs550
marcommexec, Marketing Communication Executive at Le Grandeur Palm Resort Johor, responded to this review

Greetings from Le Grandeur Palm Resort Johor. Hi Teddy, Thank you for spending some times writing kind comments as it help us to improve in our service. We will take the necessary action in regards to the matter you highlighted. Look forward to have you here again with us. Wish you a great day ahead! Thank you.

Singapore, Singapore
Reviewed 2 weeks ago via mobile

This is a very typical old local resort in Malaysia that has basic amenities. I don't golf but this place was popular with Singaporeans coming to Johor for cheap golf. I was surprised that my room didn't come with free wifi!! Really?!! At this age we are living in and I need to pay for wifi in my hotel room...

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Helpful?
Thank Joel L
marcommexec, Marketing Communication Executive at Le Grandeur Palm Resort Johor, responded to this review

Greetings from Le Grandeur Palm Resort Johor. Hi Joel, Thank you for spending some times telling us your feedback. We will seriously look into the matter. We hope that you will not judge us by the one time experience and we look forward to have you here again. Wish you a great day ahead. Thank you.

Reviewed 3 weeks ago

Nice location, near senai airport and got flight schedule on hotel lobby. Big Room with garden view, toilet also clean. But TV cannot use, signal too weak. WiFi also weak. Overall still very nice.. have a relax weekend.

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Helpful?
Thank Ereri
marcommexec, Marketing Communication Executive at Le Grandeur Palm Resort Johor, responded to this review

Greetings from Le Grandeur Palm Resort Johor Hi Ereri, Thank you for your feedback. We will work towards improving the television and WiFi signals. We are glad that you had a relax weekend here. Thank you.

Malaysia
Reviewed 4 weeks ago via mobile

Huge hotel. Room not too bad. Big rooms. Long walk from lobby to room. Good service at all areas. Friendly too. Breakfast was ok. Usually hotel breakfast. Nasi lemak was good. Right next to Senai airport. Convenient if you are flying in.

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Helpful?
Thank BudakKepong
marcommexec, Marketing Communication Executive at Le Grandeur Palm Resort Johor, responded to this review

Greetings from Le Grandeur Palm Resort Johor! Hi, Thank you for your review. We really appreciate your kind comments. Nonetheless, we will work towards providing a better service. We look forward to have you here again with us. Thank you.

Pune
Reviewed November 4, 2016

Its a huge property but somewhat rundown. Its got its own golf course. Major plus point is that its just five minute drive form the airport. Rooms are very spacious but the furniture has run down and needs maintenance. Bathrooms are also good and toiletries are provided. Free wifi is available in rooms. However the speed was very slow with...

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Helpful?
Thank traveller_diary_2010
Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

Dear Valuable Guest, Thank you for taking the trouble to provide comments in the Trip Advisor and please be rest assured that we have taken note of them, both the good and the poor. Feedback is important in our business as it helps us to drive our strengths and to overcome our weaknesses. It is with customers like you that...

Johor Bahru, Malaysia
Reviewed October 27, 2016

"The hotel provides a relaxation ambiance and is a great short period getaway. It provides activities for all ages. The security is good and guests "A good get away from the hustle and bustle of city life."

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Helpful?
1Thank fawzy65
marcommexec, Marcom Executive at Le Grandeur Palm Resort Johor, responded to this review

Thank you very much for your feedback. We are happy to know your have a great time here. We will continue to improve to better serve our guests. Wish you a great week ahead!

Kuala Lumpur, Malaysia
Reviewed October 9, 2016 via mobile

Eight families with kids travelled from KL for leisure Booking Very convenient. Just a call and no advance payment required Email was sent promptly. Accommodation Rooms were very spacious and neat. Nice view of the golf course. All facilities were working well (Iron, Dryer, Locker etc.) Toilet was spacious and loved the shower. Sports centre Was spoilt for choice. It...

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Helpful?
1Thank Rakavi
Ampang, Malaysia
Reviewed October 2, 2016 via mobile

Stayed here for 2D1N with my husband and my in-laws. We took 2 Deluxe King and was satisfied with the spacious room provided. The room was nice, but the only thing that might put you off is the aged amenities in the room. Other than that, they provide more-than-enough necessities. Breakfast was good, many selections of food and enough space...

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Helpful?
Thank Farhana M
Reviewed September 28, 2016

Have been coming here since i was a child and so the place already holds many memories. However, it just went up a notch when I proposed to my girlfriend at the hotel on 11th Sept. The staff were incredibly friendly and helpful. They arranged for decorations (towel swans and flower arrangements) in the room and set up a beautiful...

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Helpful?
1Thank Abraham P
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Le Grandeur Palm Resort Johor in Senai, Johor is one of the most complete resort destinations in the country, with a luxurious deluxe-category hotel, award-winning golf courses, spa, M.I.C.E., adventure village, sports and leisure facilities and much more. Veritably, it is where you can do anything and everything, or simply do nothing at all! ... more   less 

Additional Information about Le Grandeur Palm Resort Johor

Address: Jalan Persiaran Golf | Off Jalan Jumbo, Senai 81250, Malaysia (Formerly Mercure Johor Palm Resort & Golf)
Location: Malaysia > Johor > Johor Bahru District > Senai
Price Range: $39 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Grandeur Palm Resort Johor 4*
Number of rooms: 330
Reservation Options:
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Also Known As:
Le Grandeur Palm Resort Johor Hotel Johor Bahru
Mercure Johor Bahru
Mercure Johor Palm Hotel
Sofitel Johor Bahru
Johor Bahru Sofitel
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Questions & Answers

Here's what travelers have asked, with answers from Le Grandeur Palm Resort Johor staff and other travelers.
7 questions
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Questions? Get answers from Le Grandeur Palm Resort Johor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose room near the lobby”
 of 5 bubbles 722kevynh, 1 week ago | Read review
“nice and wonderful”
 of 5 bubbles fawzy65, Oct 27, 2016 | Read review
“Personally prefer golf course facing units”
 of 5 bubbles abrahamp174, Sep 28, 2016 | Read review
“aswk for rooms on higher floor with golf course views”
 of 5 bubbles Sri63, Aug 4, 2016 | Read review
“Request for pool view but not too far from Lobby.”
 of 5 bubbles MF15, Jul 31, 2016 | Read review
5 of 5
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