Didn’t like the grayness of the place. Halls were gray, carpets gray, room was gray. Not inviting at all. Other than the decor, the room was ok except the ac unit was a little noisy. Beds were comfortable and there was a nice size tv in the room my boy watched a Disney movie on Bathroom was modern and clean. Breakfast was disappointing for the most part. It would of been nice if they had strawberry topping for the waffles. Yogurt was a cheap brand . Bagels weren’t replenished as was the caned fruit salad. No walnuts on the buffet or anything special. They had a shower at the pool that was nice and they did put extra towels in the room per my request. Was quite stay on this Friday night in the back of the hotel.
Hotel has a wonderful pool and hot tub although hot tub was very hot! Great location for eating and shopping. Other people staying at hotel were friendly. Enjoyed spending some alone time and time with family.
We found that our stay at the Hampton Inn in Middletown more than met our expectations as a place to relax and enjoy a family visit. The staff and hotel were, as always, a true pleasure with their friendliness and courtesy. Great complimentary breakfast too.
Overall, great hotel and rooms are very nice. Bathrooms are like brand new and plenty of storeage space. Huge television and breakfast waffles are the best. Can sodas in lobby only $1.00. Very nice. Staff excellent as well.
The hotel was fine but I had a housekeeping issue. When I came back to my room the night before my departure, I realized that a bag of souvenirs was missing. I contacted the night auditor (Sat, Apr 9) and he graciously went to the laundry room and went through the trash and found my bag that the housekeeper threw out. I thought all was well but when I returned home and was unpacking , I realized another bag was missing so I assume that also got thrown out by the housekeeper. Both bags were on the desk/desk chair next to one of my suitcases so I'm not sure why it was assumed was trash. They weren't on the floor or anywhere near the trash cans. Your housekeepers need to be more aware of what they are doing. Luckily, the night auditor was able to recover the more important of my two bags, but I'm still out the contents of the second bag. …
We made our reservation here last minute and Lissa was very accommodating and friendly. The room seemed clean but I believe the carpet needed shampooing as it smelled like a locker room. I would stay here again.
Maybe overall this place isn’t that bad, but there were a number of glitches on our trip. Firstly, this was a really strange room layout, the king bed pointed towards the window, and not in the direction of the TV. I’ve never seen this layout, I presume for good reason (as if “well, at the end of a long day I love to stretch out on the bed and watch . . . the Labcorp Building across the street??” – we couldn’t comfortably watch TV from the bed, only from a single chair far across the room). Don’t know if this is the case for all rooms, or if we just had bad luck? Breakfast was not impressive, very limited options, especially hot ones, the fruit salad looked sort of grungy, we often grab a banana on the way out but all of them looked bruised and over-ripe. And no microwave in the room! Also, I thought it was part of room-prep protocol to make sure alarm clocks from previous occupants are turned off? – ours rang at 5:15 AM. And we parked around back since our room was just above that entrance, but the digital key would not open the outside door as the posted instructions indicated it would, so we had to walk around front anyway. Overall, pretty disappointing experience.…
One issue was the room was set up in an awkward way. The bed faced the windows and the TV was on the side causing neck strain when watching it. The pillows were too soft and didn’t support you well enough if you like to sleep a little higher up. The breakfast was very good and included everything from fresh fruit and salad to waffles, eggs cereal, prepared oatmeal and bagels.
Welcoming staff even with our late night check in! Breakfast was great and well kept area by the kitchen staff! I will stay here every time I visit! Restaurants and stores were in close proximity is convenient!
We were welcomed by a young man at check in and found our room to be clean and comfortable. The breakfast was one of the best I have ever had at a hotel. The staff there was super. My one complaint was that the room temp was warm and when we put on the AC it was very noisy. Also, I like a fan in the bathroom but that is a personal preference.