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Bally's Dover Casino Resort

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1131 N Dupont Hwy US Route 13, Dover, DE 19901-2008
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Traveler (190)
Room & Suite (58)
Dining (20)

About

#2 of 22 in Dover
Location
4.5
Cleanliness
4.5
Service
4.4
Value
4.4
GreenLeaders Bronze level
Dover Downs Hotel & Casino offers luxurious accommodations, amenities and activities that give you MORE. Dover Downs Hotel & Casino offers many services that will enhance your stay – headline entertainers, state of the art gaming, live harness racing and poker, and a luxurious, South Pacific-inspired full-service spa that will leave you relaxed and looking and feeling your best. Do not forget to visit The Colonnade for our exquisite boutique shops, in addition to our award-winning restaurants, bars and lounges. At Dover Downs Hotel & Casino, we have it all! We offer a variety of room sizes and rates with discounts available for large groups. We know that you will find Dover Downs Hotel & Casino to be the perfect place for your next getaway.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Entertainment staff
Business Center with Internet Access
Valet parking
Paid private parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Evening entertainment
Patio
Nightclub / DJ
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English

Location

Full view
86Good for walkers
Grade: 86 out of 100
19Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
1303Reviews32Q+A100Room tips
Traveler rating
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Most Recent
A D wrote a review May 9
2 contributions
Did eat at the Sugar Factory (and have a few times as nothing else was open) Food was average at best, price point was VERY high. Have purchased a sandwich at the small shop on the other side of the casino--lettuce was wilted, had to through out most of the sandwich. Best bet in the casino is the Italian place or the burger place in the back of the casino. Please bring back the Garden Cafe! Sugar Factory is horrible. Wish Dover Downs still owned this place.
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Date of stay: May 2022
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sarahammerman wrote a review Apr 2022
Athens, Pennsylvania2 contributions1 helpful vote
Rollins center is very nice however to find a place to eat or drink is ridiculous. There are like 2 bars to choose from, with a line that is a half mile long. It is crazy. You would think when there is a concert, they would have more bars and more workers... NO . One lady at one bar to serve everyone at the concert. Absolutely RIDICULOUS!! There are only 2-3 places to eat. Wth....
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Date of stay: April 2022Trip type: Traveled
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ftcguy5500 wrote a review Jan 2022
Virginia Beach, Virginia9 contributions2 helpful votes
I was excited to try Royal Prime. I never cared for Michele's and was hoping Ballys would do it right. No such luck. Royal Prime is in the old Michele's. No signage saying the upstairs restaurant wasn't open and they were serving out of the lounge downstairs. We were seated promptly but the host station was disorganized and had no idea what tables were available. That said, the Host was the only staff that seemed to be happy to be there. Did not see a server for about 10 minutes. Server attitude was lacking and ordering took quite awhile. Drinks took a long time to come out. Baked potato was $11! Waited for refills. Ordered a drink before my food arrived and was half way through my steak before it showed up. People sitting at the bar cheering a football game. I didn't pay $175 for 2 of us to sit in a sports bar with bad service. I will say the steaks were very good and cooked almost perfectly. I totally understand staying issues right now. This was simply poor training. I may try again in 6 months to see if it's any better, but I have my doubts.
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Date of stay: January 2022Trip type: Traveled
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Rahsaan E. wrote a review Oct 2021
2 contributions2 helpful votes
I always thought Dover downs was sold out because of how nice it was. so when I had an opportunity to make a reservation I did. the room was outdated and the bed was absolutely terrible I have no idea what kind of sheets they use but they felt like paper bags will never stay here again
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Date of stay: October 2021
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Portogreene wrote a review Jul 2021
Lexington Park, Maryland62 contributions68 helpful votes
Much to my dismay the casino does not open until 8am. I asked the front desk where to get coffee a d was advised nothing available until 8am. I asked if anything in walking distance and no. I did walk to McDonald’s which was about a mile. Also told no room available so I bi Jed with my friends. I did not wa t to disturb them at 7am by making coffee In the room. Casino seemed quite empty so perhaps no rooms due to no staff to clean. None if the stores were open ni the snack shops. Only on weekends. .
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Date of stay: July 2021
Location
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1 Helpful vote
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143audreycw wrote a review Jun 2021
Hampton, Virginia98 contributions26 helpful votes
My husband and I stayed here for the entire week of our birthday (we share a birthday) and the people were very welcoming and accommodating. The room was clean and had a terrific view of the race track. Due to covid no one was able to clean our room but, I was able to get supplies from the cleaning staff in the hallway each morning. Unfortunately, some of the restaurants we wanted to visit were closed. We were able to enjoy the Sugar Factory and had a blast at the casino (we never gambled before). We ate at two other places inside and got a massage at the Toppers spa. Everything was great despite the lack of options you usually would have. I am hopeful that staffing will allow it to fully open so that we can have the full experience in the future. I will visit in the future.
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Date of stay: June 2021Trip type: Traveled
2 Helpful votes
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TJ B wrote a review Mar 2021
1 contribution
The room was nice and clean. The casino had more than enough machines. Guests have plenty of space. The staff was awesome and helpful!!! Great guest services. My mother was able to rent a electric scooter to get around. Nice getaway!!
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Date of stay: March 2021
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Tazzie T wrote a review Mar 2021
Newport News, Virginia237 contributions59 helpful votes
Loved the atmosphere in this place. Some of the staff could use a refreshing in being friendly, but others were great. Love the decor in the casino. Will definitely be there again. The place was clean and I loved the idea of the clean or needs to be clean cards on the slots.
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Date of stay: February 2021Trip type: Traveled
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marycarol4 wrote a review Feb 2021
Harrisburg, Pennsylvania136 contributions95 helpful votes
I felt safe in a pandemic - the hotel took all precautions with temperature taking, putting things in plastic, limiting number of people in the elevator, etc. I was grateful for that. The time to check in and check out was too long, however, and three people deep. The room itself was okay. I found the sheets to be too hard for some reason, and they crackled when I moved. The bathroom toilet roll holder was broken. The inside of the shower could have been cleaner - please check the dirt buildup in the bottom track of the sliding doors. The hotel valet service was not available due to covid. But, they did not reserve any special parking for hotel guests. We were left to find our own parking in with the regular casino parking. In our case, we had to park far, far, away, and we ended up having to cart our luggage a great distance in the cold wind. I would not return again.
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Date of stay: February 2021
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Sleep Quality
3 Helpful votes
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Beagle L wrote a review Jan 2021
Wildwood, New Jersey213 contributions19 helpful votes
We stayed on NYE and enjoyed every minute. The hotel is doing a great job navigating all the Covid Rules and Regulations. The reason for our stay was solely to watch live horse racing. It was our first time at Dover, and we had intended to stay at a cheaper option down the street. However, the convenience of the location and awesome attitude by all the staff, made this our hotel of choice for the future. The front desk did an amazing job explaining everything we needed to know for our stay. They handed out a care package with hand sanitizer and masks. The view from our room was incredible. It would be a dream come true to stay here during a Nascar Race. We were able sit indoors and view the horse races from the grandstand. All tables and chairs were kept socially distanced. We felt very safe and comfortable. We did walk through the casino area and observed all the machines separated to keep players apart. Room service was available until 10pm. We had our food in 10 minutes after we called! The next day before our departure, we had breakfast in the Garden Café. The service and the food were fantastic. I can’t say enough about the staff. They really went above and beyond to make us feel welcome. We planned to return next December but had such a great time, we may be back in just a few weeks.
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Date of stay: December 2020
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1 Helpful vote
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Response from NANCY MCCOY, Other at Bally's Dover Casino Resort
Responded Jan 4, 2021
Happy New Year! Thank you for taking the time to share your recent experience, and we are very happy to have met your expectations during your visit. We too enjoy the racing view from the grandstands! Our staff has worked hard to make our customers feel safe and comfortable during their visits, and we'll be sure the share your comments with out team. We look forward to seeing you again soon at Dover Downs Hotel & Casino.
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PRICE RANGE
$183 - $359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dover downs hotel dover, dover downs hotel and casino, downs dover
FORMERLY KNOWN AS
Dover Downs Hotel & Casino
LOCATION
United StatesDelawareDover
NUMBER OF ROOMS
500
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Frequently Asked Questions about Bally's Dover Casino Resort
Which popular attractions are close to Bally's Dover Casino Resort?
Nearby attractions include Dover Motor Speedway (0.2 miles) and Dover Downs Casino (0.08 miles).
What are some of the property amenities at Bally's Dover Casino Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Bally's Dover Casino Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Bally's Dover Casino Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bally's Dover Casino Resort?
Yes, free parking, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Bally's Dover Casino Resort?
Conveniently located restaurants include Michele's, Garden Cafe at Dover Downs, and Grotto Pizza.
Are there opportunities to exercise at Bally's Dover Casino Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Bally's Dover Casino Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Bally's Dover Casino Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Bally's Dover Casino Resort?
Many travelers enjoy visiting Delaware Governor's Mansion (Woodburn) (1.9 miles), Delaware Agricultural Museum and Village (0.4 miles), and City of Dover City Hall (2.1 miles).
Is Bally's Dover Casino Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.