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Hilton Garden Inn Dover

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#3 of 20 Hotels in Dover
Certificate of Excellence
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Hilton Garden Inn Dover
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461 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Dallas, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very good overall experience. The hotel looks like it has been recently built. The room has the Keurig coffee maker. It is located behind Wendy's, so it's easy to miss if you don't notice the building.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank d0uglasje
Baltimore, Maryland
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Checked in to an unsatisfactory room. Spoke with Teresa at the front desk. She inspected the room and was very apologetic. She insisted I eat and drink at the bar, free, while she personally cleaned my room. It is rare when someone takes ownership of customer service to that level. She saved my stay! Thank you Teresa!!!

Helpful?
1 Thank JohnBusinesTraveler
Point Pleasant Beach, New Jersey
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is very nice. The staff is very welcoming and friendly. I highly recommend going to Harvest Ridge Winery in Marydel. This hotel is in great location. It's located off the highway about a mile. I will definitely stay at this hotel again. Only thing I would have to say is Dover needs more places to eat that aren't... More 

Helpful?
Thank ericwJ2381OD
Jenkintown, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

The room and location was great. The staff was courteous and efficient. As always, Hilton is my go to hotel when traveling and I always feel comfortable staying with Hilton because of their satisfaction guarantee. You can't ask for more than that.

Helpful?
Thank billg662003
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

What a great compliment for our company as a whole! I love working for Hilton and enjoy reading great guest comments such as yours that not only speak well about our hotel in Dover, but the entire Brand. From our Leadership Team to each person that takes pride in the daily tasks they do, we are all dedicated to ensuring... More 

Chester Springs, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check the room out throughly before unpacking. Our first room smelled of cigarretes and mildew. The second room had a leak at the window which was addressed however, the window look terrible. The hotel staff was pleasant and especially the breakfast staff. They smiles, welcomed us and provided a great morning experience. The breakfast is a fair price considering the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Melissa A
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

Although we are a 100% non-smoking hotel, we can not control the actions of others in our rooms. We do have a very detailed cleaning process for when rooms are discovered with any odor. I will be sure to follow up and reiterate the process. The mildew odor was caused by an A/C drain that was clogged. We have corrected... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The accommodation were great. The room excellent clean and fresh. The staff was very hospitable and eager to help. The breakfast was very enjoyable. If we are in the area we will stay at this hotel without question.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bob W
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

Hospitality is what we do! Thank you for sharing your experience with others. Our hotel consistanlty excels above the Brand Average in Service and Cleanliness and I'm pleased to hear your stay was no exception. Our made-to-order full breakfast is always hot and our team works hard from Housekeeping to Breakfast to ensure our guests receive the very best in... More 

NewJersey
1 review
4 of 5 stars Reviewed 2 weeks ago

My stay was ok. The staff was great except Thresssa and he husband. They had a superior attitude in a situation that I encountered at the Hotel. I did my review and hope that Hilton will address this situation

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karen W
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

Thank you for your comments. Teresa leads our property in positive guest reviews on Trip Advisor and other areas and I'm sorry if you felt she or her husband had any attitude toward you. For guest safety and security, as well as how our dehumidification equipment operates, we can not allow the pool doors to be blocked open with the... More 

Ballston Lake, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Hilton Garden Inn provides a perfect stop for multi-day travel. The pool and on premises restaurant take the worry and stress out of travel. Not having to go anywhere for dinner or a drink upon arrival makes it easy.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank M8006GZmichaelm
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

We love having extended stay guests with us. Our full service resatuarnt offers a full cooked to order breakfast with omelets, French toast, waffles, brekafasat meats and several continental items for just $9.95. In the evenings, the restaurant and bar are open 7 nights per week and offers a diverse menu to pelase any taste. Need to unwind after a... More 

Baltimore, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This venue provided great service, the location east to access from the highways in the Dover area. It's close to restaurant and shopping areas as well. I found it to be very quite and relaxing. I would definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Derrick P
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

We would love to have you back with us! Our convenient location just off US 1 makes us an ideal location. Our hotel offers a full service restaurant and lounge as well as being close to many other dining options, including Outback Steakhouse, due to open in October. Whether traveling for work our pleasure, you can always unwind after the... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

Unfriendly staff. They were very rude to me while checking in. They lost my corporate authorization paperwork my procurement officer sent in, and would not let me check in until I knew the last 4 digits of the card. So I had to call my boss late in the evening while she was on vacation to get the number. On... More 

Helpful?
Thank Candy R
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

I was present at your check in and the Desk Agent and myself were professional in explaining our policy. The reservation notes did not contain any information that the card on file was to be charged. If a corporate office makes a reservation for someone, they need to contact the hotel so that we may send an authorization form. This... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Hilton Garden Inn Dover

Address: 1706 N Dupont Hwy, Dover, DE 19901-2219
Location: United States > Delaware > Dover
Price Range: $115 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dover 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hilton Garden Inn Dover Hotel Dover
Hotel Style:
#1 Business Hotel in Dover
#4 Romantic Hotel in Dover
#5 Family Hotel in Dover
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