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Mainstay Suites Dover

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#10 of 20 Hotels in Dover
Certificate of Excellence
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138 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Booked one night here based on previous reviews. We were not disappointed. From check-in through breakfast the staff was delightful. The lady who checked us in was the same lady maintaining the breakfast buffet. She was always smiling and singing. Breakfast was your standard hotel breakfast, the coffee was hot and tasty. Rooms were clean and spacious. Our room came... More 

Helpful?
Thank Andrea60
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete an online survey regarding your recent visit with us. As always, we appreciate your feedback. It helps us to truly assess our efforts and our services. To know that you enjoyed your stay with us lets us know that we are going in the right direction. We appreciate your business and hope... More 

Central NY
Level Contributor
123 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

Every year we "layover" in Dover to beat the "beach traffic" on our way to Ocean City, MD. So we've stayed at a few different establishments in the area. Location: The MainStay Suites is at the south end of town and has a few restaurants (notably a pretty good pizza joint and a good Italian one as well) and shopping... More 

Helpful?
1 Thank thepiratemorgan
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Gilbertsville, Pennsylvania
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 27, 2016

Very enjoyable stay. Spacious room with a small kitchen. Friendly and helpful staff. Close to restaurants and shopping. Beds very comfortable. Can't say anything negative about this hotel. Would recommend.

Helpful?
Thank HARRY D
Leonardtown, Maryland
1 review
5 of 5 stars Reviewed June 26, 2016

We stayed at MainStay Suites in Dover, DE for Firefly Music Festival. We experienced great customer service from the time we booked (thanks Anita!) to the time we checked in (there was an issue, and they immediately corrected it) to the time we checked out! The hotel is clean, close to the Woodlands, and they serve a great breakfast. They... More 

Helpful?
Thank raglandjl
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

On behalf of our entire staff, thank you for taking the time to complete an online survey regarding your recent visit. I am very happy that you enjoyed your stay with us. We try our very best to accommodate our guests and ensure their happiness during their stay. I have shared your comments with Anita and she was thrilled to... More 

Monroe, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 29, 2016 via mobile

My husband and I stayed for one night while we were house hunting in the area. It was great. The desk staff were so nice and welcoming. The rooms were clean and large. The bed and pillows were super comfortable!! Breakfast was great especially since it was a full breakfast! Didn't hear anyone else all night!! We would definitely stay... More 

Helpful?
Thank mrstart11
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

On behalf of our entire staff, thank you for taking the time to complete our online survey. We were delighted to know that you enjoyed your recent visit with us! Your kinds words encourages us to keep striving. Thank you, we hope to see you again in the future. More 

Camden Wyoming
Level Contributor
9 reviews
4 of 5 stars Reviewed May 9, 2016

This was a nice clean hotel. Was very quiet rooms, very clean. Lot of parking, well lit, NO PETS, NO SMOKING anywhere at hotel. Staff was very polite and helpful, knew where everything was, and gave great directions to get us where we needed to go.

Helpful?
Thank John K
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

First, I'd like to thank you very much for sharing such positive feedback with us and other travellers. Your feedback helps us to improve our services. I'm happy to know that our staff was able to assist you with any concerns you had and provided great customer service. I hope that you will stay with us again in the future.... More 

Wash DC
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 14, 2016

I revisited this hotel on my birthday 4/8-4/10 and the place hasn't change its still great. If you stay you won't get a comp breakfast , you will get a real breakfast such as sausage ,eggs, potatoes , waffles and its great. You just go back to your room and enjoy. The hotel is in a area where you wouldn't... More 

Helpful?
Thank bigmamaDC
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 3, 2016 via mobile

We spent one night at this hotel. It was clean and people at the front desk were nice. Reasonable price. There are a big refrigerator and kitchenette in our room which might be really convenient if we stay there longer. Only negative comment is we were freezing through the night. There was only thin covers on the bed, no blanket... More 

Helpful?
Thank angie827
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Dear Valued Guest, I very much appreciate you choosing to stay with us during your visit to the Dover area. I'm happy to know that you enjoyed your visit and even happier that you took the time to complete an online survey. I want to apologize for the fact that the temperature of your suite wasn't pleasing and that there... More 

Lancaster, PA
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 13, 2016

I keep coming back to MainStay, not just for the clean and comfortable room, but because of the staff. To name a few, Sandy, Tabitha, Anita, Latoya, the housekeepers, the breakfast attendant, and a gentleman at the front desk. EVERYONE I came into contact with treated my family and I with OUTSTANDING customer service. I have stayed many times before... More 

Helpful?
1 Thank HeatherInLancasterPA
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your positive and very detailed feedback! I have shared it with our team. Your survey responses will serve as encouragement to all of our staff to "keep up the good work". Thank you again for sharing... More 

Wyoming, Delaware
Level Contributor
3 reviews
5 of 5 stars Reviewed January 25, 2016

This is one of the best hotels I have stayed at. The staff is so friendly they make you feel like family. Everyone went out of their way to be helpful & wanted to make sure you were comfortable. We went there because of a snow storm & we were surprised at how well staffed they were. (Several employees stayed... More 

Helpful?
Thank Cindy G
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you very much for taking the time to share your feedback with us and other travelers regarding your recent stay. I am delighted to know that you enjoyed our family oriented atmosphere and that you were provide with excellent service. We are always happy to make our guests feel at home. We hope that you will stay again in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Make MainStay Suites your home away from home! Whether in town for a day or a month, a business traveler or leisure traveler, we have accommodations! Located centrally between the International Airport of Philadelphia, Washington, DC, and BWI Airport any commute is within minutes. Amenities include free deluxe breakfast, indoor pool, complimentary wired/wireless internet, fitness center and business center. Suites include a full size fridge, microwave, dishwasher, 2-burner cook-top, and sleeper sofas.Local attractions include the Air Mobility And Command Museum, Dover Downs Casino, the Monster Mile, historic museums, beaches, Tanger Outlets and plenty more. We are a repeat Gold Award winning hotel for excellent customer service!!!!! ... more   less 

Additional Information about Mainstay Suites Dover

Address: 201 Stover Blvd, Hwy 113 & Puncheon Run, Dover, DE 19901-4675
Location: United States > Delaware > Dover
Price Range: $84 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mainstay Suites Dover 2.5*
Number of rooms: 92
Reservation Options:
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Hotel Style:
#2 Family Hotel in Dover
#2 Best Value Hotel in Dover
#4 Business Hotel in Dover
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