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Mainstay Suites Dover

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#9 of 20 Hotels in Dover
Certificate of Excellence
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Mainstay Suites Dover
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142 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Reviewed October 24, 2016 via mobile

Our visit was off to a problematic start from the moment we arrived. Our reservation was booked through Travelocity for a king non-smoking room. The clerk said it was processed as a queen because at the time they got the reservation they were already out of king rooms. It took some complaining on my part to finally get a king...

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Thank mbpandel
Jamaica, New York
Reviewed September 22, 2016

my room was very clean... the front desk clerk was very welcoming, The hotel was a great location for me, The casino was not far away on on the same road. I enjoyed my stay. TJMAXX was next door to the casino.

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Thank Deborah J
Reviewed September 11, 2016

Obviously a five-star rating does not mean this is a five-star hotel, it doesn't pretend to be in any way shape or form. However, I gave it a 5-star rating because, in its category of roadside hotels, this one is by far the best we have ever stayed in. We take an annual road trip that necessitates an overnight stay...

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2Thank Mona A
Reviewed September 7, 2016

Stayed for 2 nights (weekend) in August. Very quiet, set back from road, plenty of parking. Pool was very nice. Exercise room was available. Had a room with a kitchen suite. Staff friendly. Best part, breakfast available included waffles or choice of cold cereals or eggs.

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2Thank Catherine O
Reviewed August 20, 2016 via mobile

Booked one night here based on previous reviews. We were not disappointed. From check-in through breakfast the staff was delightful. The lady who checked us in was the same lady maintaining the breakfast buffet. She was always smiling and singing. Breakfast was your standard hotel breakfast, the coffee was hot and tasty. Rooms were clean and spacious. Our room came...

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1Thank Andrea60
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete an online survey regarding your recent visit with us. As always, we appreciate your feedback. It helps us to truly assess our efforts and our services. To know that you enjoyed your stay with us lets us know that we are going in the right direction. We appreciate your business and hope...

Central NY
Reviewed July 23, 2016 via mobile

Every year we "layover" in Dover to beat the "beach traffic" on our way to Ocean City, MD. So we've stayed at a few different establishments in the area. Location: The MainStay Suites is at the south end of town and has a few restaurants (notably a pretty good pizza joint and a good Italian one as well) and shopping...

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3Thank thepiratemorgan
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Gilbertsville, Pennsylvania
Reviewed June 27, 2016

Very enjoyable stay. Spacious room with a small kitchen. Friendly and helpful staff. Close to restaurants and shopping. Beds very comfortable. Can't say anything negative about this hotel. Would recommend.

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Thank HARRY D
Leonardtown, Maryland
Reviewed June 26, 2016

We stayed at MainStay Suites in Dover, DE for Firefly Music Festival. We experienced great customer service from the time we booked (thanks Anita!) to the time we checked in (there was an issue, and they immediately corrected it) to the time we checked out! The hotel is clean, close to the Woodlands, and they serve a great breakfast. They...

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1Thank raglandjl
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

On behalf of our entire staff, thank you for taking the time to complete an online survey regarding your recent visit. I am very happy that you enjoyed your stay with us. We try our very best to accommodate our guests and ensure their happiness during their stay. I have shared your comments with Anita and she was thrilled to...

Monroe, North Carolina
Reviewed May 29, 2016 via mobile

My husband and I stayed for one night while we were house hunting in the area. It was great. The desk staff were so nice and welcoming. The rooms were clean and large. The bed and pillows were super comfortable!! Breakfast was great especially since it was a full breakfast! Didn't hear anyone else all night!! We would definitely stay...

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1Thank mrstart11
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

On behalf of our entire staff, thank you for taking the time to complete our online survey. We were delighted to know that you enjoyed your recent visit with us! Your kinds words encourages us to keep striving. Thank you, we hope to see you again in the future.

Camden Wyoming
Reviewed May 9, 2016

This was a nice clean hotel. Was very quiet rooms, very clean. Lot of parking, well lit, NO PETS, NO SMOKING anywhere at hotel. Staff was very polite and helpful, knew where everything was, and gave great directions to get us where we needed to go.

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1Thank John K
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

First, I'd like to thank you very much for sharing such positive feedback with us and other travellers. Your feedback helps us to improve our services. I'm happy to know that our staff was able to assist you with any concerns you had and provided great customer service. I hope that you will stay with us again in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Make MainStay Suites your home away from home! Whether in town for a day or a month, a business traveler or leisure traveler, we have accommodations! Located centrally between the International Airport of Philadelphia, Washington, DC, and BWI Airport any commute is within minutes. Amenities include free deluxe breakfast, indoor pool, complimentary wired/wireless internet, fitness center and business center. Suites include a full size fridge, microwave, dishwasher, 2-burner cook-top, and sleeper sofas.Local attractions include the Air Mobility And Command Museum, Dover Downs Casino, the Monster Mile, historic museums, beaches, Tanger Outlets and plenty more. We are a repeat Gold Award winning hotel for excellent customer service!!!!! ... more   less 

Additional Information about Mainstay Suites Dover

Address: 201 Stover Blvd, Hwy 113 & Puncheon Run, Dover, DE 19901-4675
Location: United States > Delaware > Dover
Price Range: $80 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mainstay Suites Dover 2.5*
Number of rooms: 92
Reservation Options:
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Hotel Style:
#2 Family Hotel in Dover
#4 Business Hotel in Dover
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Questions & Answers

Questions? Get answers from Mainstay Suites Dover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check floor plan, personal preference is away from elevators. But even they were quiet.”
 of 5 bubbles , Sep 7, 2016 | Read review
“Every time I have stayed the rooms were all great!”
 of 5 bubbles HeatherInLancasterPA, Feb 13, 2016 | Read review
“Away for a bunch of noise”
 of 5 bubbles bigmamaDC, Jan 4, 2016 | Read review
“Top floor assures no walking around above you and offers the best views.”
 of 5 bubbles kjay67, Nov 16, 2015 | Read review
“Choose an upper floor”
 of 5 bubbles lola91king, Aug 17, 2015 | Read review
5 of 5
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