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We didn’t know there was no elevator. Luckily, we are relatively fit. Stairways are dingy. There is a Dumbwaiter you can ring for and hope it comes. Parking is first-come, first-served, unless you want to park a block away at their other property. Rooms are...More
Response from Alexandra K, General Manager at Surf Club Oceanfront Hotel & Beach HouseResponded 4 days ago
Thank you for taking the time to submit this feedback, lenorek754.
We are always working as hard as we can to provide the best stays for our guests. We regret to hear that your experience was less than ideal. We will share all of your...More
My wife and I along with 4 friends stayed at the Beach house located across the street from the hotel in May. Very nice and clean with 3 bedrooms & 2 bathrooms, it sleeps 8 people and has 2 decks! Would recommend if you have...More
Thank Michael W
Response from Alexandra K, General Manager at Surf Club Oceanfront Hotel & Beach HouseResponded 1 week ago
Thank you for the excellent review, Michael!
It's wonderful you had such a fantastic stay in our hotel! The comfort and happiness of our guests are important to us. We're thrilled you enjoyed our large and comfortable rooms so much. That's what we like to...More
The room was lovely and clean. The view was beautiful. The weekend was dreary, but the staff was so amazingly helpful, that it added sunshine to our cloudy, rainy weekend. Our tv wasn't working, and the staff was so helpful with someone coming to the...More
1 Thank Theresa M
Response from Alexandra K, General Manager at Surf Club Oceanfront Hotel & Beach HouseResponded 3 weeks ago
Thanks for the great review, Theresa!
It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our clean rooms and helpful service, but also our convenient location! Your praise lets us know we're doing...More
My husband and I spent one night at the Surf Club Hotel. The staff called us to say that the desk closes at 5pm but we could pick up our key in the box outside. We arrived just at 5 and the employee was outside...More
Response from Alexandra K, General Manager at Surf Club Oceanfront Hotel & Beach HouseResponded 4 weeks ago
Thanks for the wonderful review, pnoel2018!
We're delighted your time in our hotel was so fantastic! We care deeply about the happiness of our guests so it's amazing we could share our beautiful views with you. It is also wonderful that you enjoyed our comfortable...More
Great location with awesome views, rooms are clean and well appointed. Staff was very helpful and pleasant to interact with. Location is close to all of the hot spots but seculded enough to relax and unwind.More
Response from Alexandra K, General Manager at Surf Club Oceanfront Hotel & Beach HouseResponded May 7, 2018
Thank you for sharing you review, flyersjcn.
We're thrilled you enjoyed the stellar views from our prime location. We agree that we have the best placement in the city and we love sharing it with our treasured guests. It is also great that our staff...More