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Crowne Plaza Wilmington North

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Crowne Plaza Wilmington North
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181 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Philadelphia, Pennsylvania
Level Contributor
251 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I'm a 32 year priority club member at the spire level. Walking in the lobby it looked modern. The restaurant and bar area was also very modern. It is convenient to I 95. The rooms and the rest of the hotel is a bit run down. My bathroom was dirty and the iron didn't work. The windows appeared to be... More 

Helpful?
Thank agflag
Princeton, New Jersey
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We visit the area often and have stayed @ the Crowne Plaza often. We stayed to meet the IHG promo accelerate and go to Longwood Gardens. The rooms are good size compared to other hotels. Breakfast was horrible. Hotel needs total renovation.

Helpful?
Thank David M
New Jersey
Level Contributor
121 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stopped here for one night on a trip down to the Maryland shore. We picked it because it was close to I-95. The room was spacious and clean, but it was worn down and could use updating. The beds were comfortable. It was fine for a overnight. Not sure we would stay for multiple days.

Helpful?
Thank Martysue
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Crowne Plaza Guest Thank you for choosing the Crowne Plaza Wilmington North for your accommodations while traveling. I am happy that you found the hotel clean and that the bed was comfortable. I apologize that the hotel appeared as though could use updating. We are taking active steps and hope to improve for the future. I appreciate the comments... More 

Houston, Texas
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Good location to where I was meeting. Dirty looking hotel. Carpet has hundred of stains. Bathrooms need work. Food in restaurant is average at best. The staff always seems slightly concerned confused and that delays your check-in. Did I say the location was convenient?

Helpful?
1 Thank William G
IHGService, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear William G, Thank you so much for staying with us and taking the time to leave us your feedback. I am pleased to know that our location was convenient for your needs. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can... More 

Travelers are raving about these Claymont hotels

McKeesport, Pennsylvania, United States
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel needs a few things to get better: 1) The Cleaning Crew NEVER cleaned my room 2) Saturday morning I lost total water pressure 3) The food service for the conference was severely lacking in not only planning but also following directions. My husband and I were staying the weekend while I attended a dance event in the hotel.... More 

Helpful?
Thank Shanna M
IHGService, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear Shanna M, Thank you for choosing our property for your travel needs. I appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please accept my sincere apology for the shortcomings you experienced... More 

2 reviews
2 of 5 stars Reviewed August 13, 2016 via mobile

Room was average but spacious. Toilet ran every few minutes. Advertised as providing access to Executive level lounge which is absolutely false. There is a lounge but according to front desk and food and beverage manager it is not for use unless rented and the TV doesn't work. No pool towels. Everthing was average including the service.

Helpful?
Thank Danielle R
IHGService, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear Danielle R, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel... More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed August 6, 2016 via mobile

Needed a place to stay after a horrible experience at extended America at Philadelphia international airport. Crowne plaza Wilmington north came thru for me after midnight for a same night booking at a reasonable rate and even threw in a complimentary breakfast. Room was spacious and clean. Bar was nice and they had snacks available for purchase in the lobby.... More 

Helpful?
Thank eemonk5
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear eemonk5 I am happy to review that you were pleased with your stay at the Crowne Plaza Wilmington and that the room was clean and spacious. Glad you enjoyed the breakfast and snacks. I apologize about the noisy a/c unit will make sure they are monitored more closely. Hope you choose us again in the future. Thank you Tim... More 

Asbury Park, New Jersey
2 reviews
3 of 5 stars Reviewed August 2, 2016

Nice, clean hotel with a bar and eat-in restaurant. Conveniently located off of I-95. Lots of dinner choices within a 15 minute drive. Average work out room. Small pool. Bartender not friendly, helpful or willing to serve you in a timely manner.

Helpful?
Thank Dean H
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Crowne Plaza Guest I would like to thank you for choosing the Crowne Plaza Wilmington for you visit to the area. I am happy that you found the Hotel clean and convenient. I apologize for the service provided by the bartender I will be sure to review with the staff our service expectations. We expect friendly and timely service... More 

Atlanta, Ga.
Level Contributor
172 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

The entrance is lovely and lively as there is a small bar near by. Well appointed and clean. The staff was efficient and friendly. The rooms were well appointed with soft, yet not too soft beds well endowed with wonderfully soft bedding attire. The four pillows per bed was refreshing. A nicely done and adequately wide disabled shower stall gave... More 

Helpful?
Thank Leslieonthego
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Crowne Plaza Guest I appreciate your time to provide feedback about your recent stay at the Crowne Plaza Wilmington. I will be sure to share your positive comments about the staff. Also we are pleased that you enjoyed the well appointed guest rooms, the bedding, and the amenities. We strive to provide excellent service and clean comfortable guest rooms.... More 

gettysburg, pa
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 10, 2016

We stayed at the Crowne Plaza July 2-3. We were staying here with our son's baseball team so it was a little noisy. Check in went smoothly (we were actually able to get an extra room for our girls with no problem). The hotel was clean and updated. Super convenient to get to and close to everything.

Helpful?
Thank moseleypa
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear moseleypa Thank you for choosing the Crowne Plaza while attending the baseball tournament. I do apologize for the noise. I was happy to review that the hotel met your expectations and was a convenient location. We appreciate your patronage and look forward to see you again in the future. Thank you Tim Zezulka General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Boasting spacious rooms with deluxe bedding and free Wi-Fi, plus full-service amenities including a restaurant and lounge, the Crowne Plaza Wilmington North provides guests with the complete package. ... more   less 

Additional Information about Crowne Plaza Wilmington North

Address: 630 Naamans Rd, Claymont, DE 19703-2310 (Formerly Holiday Inn Select Wilmington - Brandywine)
Location: United States > Delaware > Claymont
Price Range: $130 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Wilmington North 3.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Holiday Inn Select Wilmington - Brandywine Hotel Claymont
Holiday Inn Claymont
Claymont Holiday Inn
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