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Crowne Plaza Wilmington North

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Crowne Plaza Wilmington North
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176 Reviews from our TripAdvisor Community

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Showing 174: English reviews
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Room was average but spacious. Toilet ran every few minutes. Advertised as providing access to Executive level lounge which is absolutely false. There is a lounge but according to front desk and food and beverage manager it is not for use unless rented and the TV doesn't work. No pool towels. Everthing was average including the service.

Helpful?
Thank Danielle R
Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Needed a place to stay after a horrible experience at extended America at Philadelphia international airport. Crowne plaza Wilmington north came thru for me after midnight for a same night booking at a reasonable rate and even threw in a complimentary breakfast. Room was spacious and clean. Bar was nice and they had snacks available for purchase in the lobby.... More 

Helpful?
Thank eemonk5
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear eemonk5 I am happy to review that you were pleased with your stay at the Crowne Plaza Wilmington and that the room was clean and spacious. Glad you enjoyed the breakfast and snacks. I apologize about the noisy a/c unit will make sure they are monitored more closely. Hope you choose us again in the future. Thank you Tim... More 

Asbury Park, New Jersey
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Nice, clean hotel with a bar and eat-in restaurant. Conveniently located off of I-95. Lots of dinner choices within a 15 minute drive. Average work out room. Small pool. Bartender not friendly, helpful or willing to serve you in a timely manner.

Helpful?
Thank Dean H
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Crowne Plaza Guest I would like to thank you for choosing the Crowne Plaza Wilmington for you visit to the area. I am happy that you found the Hotel clean and convenient. I apologize for the service provided by the bartender I will be sure to review with the staff our service expectations. We expect friendly and timely service... More 

Atlanta, Ga.
Level Contributor
171 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

The entrance is lovely and lively as there is a small bar near by. Well appointed and clean. The staff was efficient and friendly. The rooms were well appointed with soft, yet not too soft beds well endowed with wonderfully soft bedding attire. The four pillows per bed was refreshing. A nicely done and adequately wide disabled shower stall gave... More 

Helpful?
Thank Leslieonthego
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Crowne Plaza Guest I appreciate your time to provide feedback about your recent stay at the Crowne Plaza Wilmington. I will be sure to share your positive comments about the staff. Also we are pleased that you enjoyed the well appointed guest rooms, the bedding, and the amenities. We strive to provide excellent service and clean comfortable guest rooms.... More 

gettysburg, pa
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 10, 2016

We stayed at the Crowne Plaza July 2-3. We were staying here with our son's baseball team so it was a little noisy. Check in went smoothly (we were actually able to get an extra room for our girls with no problem). The hotel was clean and updated. Super convenient to get to and close to everything.

Helpful?
Thank moseleypa
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear moseleypa Thank you for choosing the Crowne Plaza while attending the baseball tournament. I do apologize for the noise. I was happy to review that the hotel met your expectations and was a convenient location. We appreciate your patronage and look forward to see you again in the future. Thank you Tim Zezulka General Manager More 

Brooklyn, New York
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 29, 2016

I stayed here for one night in June. The room was clean and spacious, bed was comfortable. The carpet was a bit old. The fan in the bathroom sounded like a jet engine. I had a room adjacent to the elevators and was able to hear them through walls. I was tired enough so I was able to fall asleep.... More 

Helpful?
Thank isaac g
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Isaac g I would like to thank you for staying at the Crowne Plaza Wilmington. I was happy to hear that your room was clean and the staff helpful. I do apologize for the fan noise and the elevator issue. I will be sure to have the maintenance staff follow up with the fan. You can contact me for... More 

Atlanta
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 24, 2016

Traveling on biz. About 15 minutes to PHL airport. Hotel definitely looks better inside than outside. Spacious room. A/C didn't get as cold as I wanted, but not a huge deal. Clean and modern. Short shower heads. Clean and quiet. Nice bar with friendly bartender and good food and drinks. Definitely recommend staying for ease of airport access. Will be... More 

Helpful?
Thank CJ E
MI
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

This hotel needs updating. Carpet dirty and stained. Fan and light in bathroom ran on same switch which was irritating. Fan was VERY noisy. Called desk and Walter came up with a new part and fixed it in no time. He was friendly and accommodating. At this time also noticed bathroom floor very sticky. Walter said he would get house... More 

Helpful?
Thank Oma44
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear Oma44 Thank you for taking the time to provide feedback about your recent stay at the Crowne Plaza Wilmington. I apologize for the bathroom fan issue and the floor. I was pleased to review that they were attended to quickly. I also will meet with the restaurant staff about the menu and providing proper table side service. We do... More 

New York City, New York
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

The room was quite spacious, too spacious actually so lots of unused space. While it showed signs of aging like the bathroom doors, and some carpet stains.. it was otherwise quite ok and very clean... staff were nice and courteous. Overall an ok hotel... I'd stay there again.

Helpful?
Thank devinewise
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear devinewise Thank you for choosing the Crowne Plaza Wilmington for your visit to the area. I am glad that the staff were courteous and the hotel very clean. Hope to see you again in the future. Tim Zezulka General Manager More 

2 reviews
4 of 5 stars Reviewed June 3, 2016 via mobile

Recently stated at the crowne plaza again just wonna say nice meeting you Patricia you are awesome hope I see you when I get back! The last time wasn't so pleasant but this time was different , customer really can make a difference in someone's stay

Helpful?
Thank terisa123
tzezu871, General Manager at Crowne Plaza Wilmington North, responded to this review

Dear terisa123 I appreciate your comments concerning your recent stay at the Crowne Plaza. I will share your feedback with Patricia. Also happy this stay was pleasant. I apologize for your last stay that wasn't. Great service can make a difference and we hope to provide the same experience in the future. Thank you Tim Zezulka General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Boasting spacious rooms with deluxe bedding and free Wi-Fi, plus full-service amenities including a restaurant and lounge, the Crowne Plaza Wilmington North provides guests with the complete package. ... more   less 

Additional Information about Crowne Plaza Wilmington North

Address: 630 Naamans Rd, Claymont, DE 19703-2310 (Formerly Holiday Inn Select Wilmington - Brandywine)
Location: United States > Delaware > Claymont
Price Range: $125 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Wilmington North 3.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Holiday Inn Select Wilmington - Brandywine Hotel Claymont
Holiday Inn Claymont
Claymont Holiday Inn
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