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Doubletree by Hilton Hotel Hartford - Bradley Airport

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Doubletree by Hilton Hotel Hartford - Bradley Airport
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441 Reviews from our TripAdvisor Community

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Showing 436: English reviews
Greenville, North Carolina
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

We are Hilton Honors members and we were impressed when we checked in online and could pre-order drinks for our room. We picked a bottle of wine and some sodas so that we didn't have to mess with it when arriving near midnight. We checked in, got to the room, no drinks and no fridge. The hotel was nice about... More 

Helpful?
Thank CrystalM7373
1 review
5 of 5 stars Reviewed 6 days ago NEW

A very good place to spend the night. Pleasant staff, very helpful. It was clean and up-to-date. Good restaurant, very convenient. If in the area I will stay there again. The room was large, clean and up-to-date. The price was very good. I got a very good rate.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank W6307DJjamesg
Bay Shore
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Everything you would expect from DT. Above average Bar/restaurant for a hotel of this type. Grate location to the Airport. Plenty of parking, and good size meeting rooms, elevators are not on top of rooms and you don't her them

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John H
new jersey
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived at 12:30 am. Surprised to see a dark, dingy lobby right out of the 80's. After trudging all the way down the hall, room key did not work, so back to the desk. After getting into the room, the toilet seat fell off, and then the toilet would not flush. Couldn't the maids see the toilet seat was loose?... More 

Helpful?
Thank trixnewjersey
Miri L, on behalf of the staff at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear trixnewjersey Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time. More 

Killingworth, Connecticut
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stay at the Doubletree whenever we go to the airport. We tried for DAYS to get them on the phone to make our reservation to no avail . I booked online. We get to the hotel and they are all apologetic. They tell me the problem is temporary. We take our flight and leave our car. We arrive back... More 

Helpful?
Thank Janet V
Guelph, Canada
Level Contributor
47 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

My first comment is that the staff needs to monitor who visits the bar (should be only open to hotel guests)....We had our regional meeting and in the evening the entire was socializing in the bar.........till this guy in the bar having back to back drinks non stop starts swearing at me and threatens me for no reason. it was... More 

Helpful?
Thank Ali Z
Crawfordville, Florida
1 review
1 of 5 stars Reviewed 1 week ago

As soon as I got to hotel I saw the parking lot surrounded by overgrown weeds I continued on to entrance and that was dirty looking as well. My room was not very clean either. I have never been to a doubletree that didn't have really clean rooms. Whoever is in charge here should be ashamed. It doesn't cost a... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank lorraineb25
Hartford, Connecticut
1 review
1 of 5 stars Reviewed 2 weeks ago

This is my first time staying at this hotel, will be my last. Arrived at the hotel at around 1:30am due to delayed flight. While I was waiting for another customer (waited for 5 minutes), five Southwest Airline crews arrived and directly walked up to the front desk. Instead of asking the SWA crew members to wait, the front desk... More 

Helpful?
Thank BC_201607
Miri L, on behalf of the staff at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear BC_201607 We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope... More 

Naples, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Hot and humid room, difficult to sleep. Telephones were out at the hotel, multiple attempts and just a busy signal. I had to get a cab rather than use hotel shuttle. Room was expensive, a very poor value.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Steven E
Calvin P, On behalf of the hotel staff at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More 

Milford, Connecticut
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The only reason that I did not give this hotel 5 stars was actually nothing to do with the room. It was clean and quiet and front desk was awesome. This trip was a thunder run to Florida to fly down, get a dog and fly home the next day. We opted to stay here because of the parking deal... More 

Helpful?
Thank cmfairygodmother
Questions? Get answers from hotel staff and past guests. Ask a question

86 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Doubletree Hotel Bradley International Airport is situated in the North Central region of Connecticut, approximately a mile from Bradley International Airport. Local attractions include the Big E, Hartford Civic Center, Mark Twain House, New England Air Museum, Six Flags New England, and the Springfield Civic Center. Hotel amenities include multilingual staff, laundry/valet service, baggage storage, gift shop, luggage hold, safe deposit box, room service, business center, fax/photocopy service, fitness room, and pool. Onsite dining is available at our hotel near Bradley Airport at the Shade Grill, while drinks can be had at the Shade Bar. Guest rooms feature irons, ironing boards, coffeemakers, hairdryers, cable TVs, in-room movies, web mail, Nintendo video games, dual-line telephones, voicemail, and high-speed Internet access. ... more   less 

Additional Information about Doubletree by Hilton Hotel Hartford - Bradley Airport

Address: 16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020
Location: United States > Connecticut > Windsor Locks
Price Range: $99 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Hartford - Bradley Airport 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Doubletree Bradley International Airport
Doubletree Windsor Locks
Windsor Locks Doubletree
Hotel Style:
#7 Business Hotel in Windsor Locks
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