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Candlewood Suites Windsor Locks

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Candlewood Suites Windsor Locks
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79 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Ocala, Florida
Reviewed 3 weeks ago

First time staying at this hotel, and was very pleased with the staff, and the hotel in general. The room was clean, and had everything someone might need in a suite, with a complete kitchen. The bed was very comfortable, and the hotel in general was quiet.

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Helpful?
Thank 142kristinak
Portland, Maine
Reviewed October 30, 2016

This is a very nice clean, comfortable and modern hotel. The staff is very friendly and helpful. Andrea at the front desk is a superstar and went out of her way to give good customer service. They have a well stocked little store and a great business center. Will be back.

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Thank Baxter B
Richmond, Virginia
Reviewed September 25, 2016

It's clean free reliable wifi they don't have breakfast but they offer a coupon for the hotel mini store. They have a shuttle and free laundry (big deal to me I travel constantly for work), there is also a kitchenette and the staff I encountered were nice and personable they allow pets my cat was warmly received. I don't smoke...

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Helpful?
Thank dreaming_0f_beaches
IHGService, Guest Relations Manager at Candlewood Suites Windsor Locks, responded to this review

Dear dreaming_0f_beaches, We appreciate you taking the time to review our hotel. We are glad to hear you found our hotel clean and the laundry service convenient. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how...

MD
Reviewed September 11, 2016

I travel for a living and am very good about not leaving items in hotel rooms. However, I left my BOSE Noise cancelling earbuds plugged in and forgot them until the next day. I called the front desk and someone had turned them in to Lost and Found! I was SO grateful! They shipped them to me Cash On Delivery...

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Helpful?
Thank MissStacyJ
NY
Reviewed August 7, 2016

The evening reception manager was awesome! She helped with information about the hotel and the breakfast coupon offered. She also provided a iPhone charger for use while on site - priceless. The maintenance staff helped with regulating the room temperature upon arrival to my comfort. The studio King on the second floor was roomy and provided a comfortable stay. There...

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1Thank NYSeasonedTraveler
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Guest, Thank you for your Trip Advisor post. We are so happy that you chose to share your experience with us. We hope if you are travelling in our area again you will choose our Candlewood Suites. Thank you again.

Maryland USA
Reviewed July 20, 2016

Stayed in one bedroom queen. Hotel convenient to airport, dining establishments and DD. Large parking lot. Plenty of parking. Stayed on the second floor. One elevator but chose to use the stairs. The room amenities were standard Candlewood fare and the room was cool upon arrival. Everything about the room was fine. Three issues that got me disheartened was during...

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Helpful?
1Thank panther61
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Guest, Thank you for taking the time to post your experience online. I want to apologize that upon check in they were still polishing the lobby floors. We have our tile floors deep cleaned and polished four times a year and unfortunately they were still working on them on the day you checked in. I will be sharing your...

Reviewed July 14, 2016 via mobile

High price. For use 194 per night we expect much more than what was available. Very bad breakfast. Rooms unusually large. They give a coupon to take the breakfast from the pantry which had hardly anything. Highly disappointed with this overpriced hotel.

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Helpful?
Thank Dipak B
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Nothing Great, I am so sorry to hear your experience is not what you expected. The Candlewood Suites brand is an extended stay hotel and the brand does not offer a Complimentary Breakfast Buffet. We give our guests that arrive a coupon to our Candlewood Cupboard to introduce them to our pantry. I am sorry that you did not...

Detroit, Michigan
Reviewed July 5, 2016

The room had a stale smoke smell and we ran into issues with the shuttle. Despite calling the day before and mentioning that my arrival might be well after midnight and asking if the shuttle would be running I was told to call them and they would send the shuttle over. On arrival I called and was told "The shuttle...

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Helpful?
Thank Matt B
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Matt B, Thank you for taking the time to post your review on your recent stay at the hotel. If you would please contact me at the hotel I would like discuss your shuttle problem. If our shuttle driver is not readily available or it is after 12:30 am we instruct our guests to take a taxi and we...

Grand Rapids, Michigan
Reviewed July 4, 2016 via mobile

This hotel is like an extended stay America only a lot better. The room was very clean and newer, bed was comfortable (always had a good nights sleep) and nice and quiet where you couldn't hear other guest. The free use of the laundry machines was a nice amenity.

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Helpful?
Thank Matt C
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Matt C, Thank you for your post to TripAdvisor. Thank you for the compliment and we look forward to seeing you again when you are in the Windsor Locks area.

USVI
Reviewed June 4, 2016 via mobile

If you need a clean hotel room for a good price and close to BDL airport, this is a good choice. My flight was running late which put me into a late check in status. I called the front desk and they said "no problem". Check in was smooth, fast and efficient. No hassle. Room key in hand and :20...

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Helpful?
Thank ottersRus
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review

Dear Quick Overnight, Thank you for taking time to post your review. We are so glad we were your hotel choice when you were at BDL airport. We hope to see you again when you are in our area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Windsor Locks offers guests a comfortable extended stay. Conveniently situated near the Hartford Bradley International Airport, the Candlewood Suites Hotel in Windsor Locks, CT offers easy access to downtown Hartford, CT and Springfield, MA, as well as to top area attractions and businesses. Extended stay guests of our pet friendly Windsor Locks hotel can enjoy spending an afternoon at Six Flags New England or the Eastern States Exposition Grounds. Tours of the historic Mark Twain House, the New England Air Museum and the Springfield Basketball Hall of Fame are also less than 12 miles from our Windsor Locks, CT accommodations. While lodging in Windsor Locks, CT, business-oriented travelers can appreciate our hotel near Bradley International Airport and companies such as Hamilton Sundstrand, Ahlstrom, American Honda and Travelers. To best accommodate our guests' business needs, we offer over 900 sq. ft. of meeting space and a 24-hour business center. During your visit, you can enjoy the comforts of home and the convenience of a regular routine. A complimentary area shuttle and free high-speed Internet access are provided, and an indoor swimming pool, a well-equipped fitness center, a DVD lending library and an outdoor barbecue gazebo are also available on-site. As you plan your trip, we hope you will explore our exceptional Windsor Locks hotel rates and make your reservations with us today. ... more   less 

Additional Information about Candlewood Suites Windsor Locks

Address: 149 Ella Grasso Tpke, Windsor Locks, CT 06096-1026
Location: United States > Connecticut > Windsor Locks
Price Range: $114 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Windsor Locks 2.5*
Number of rooms: 98
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Also Known As:
Candlewood Suites Windsor Locks Hotel Windsor Locks
Candlewood Windsor Locks
Windsor Locks Candlewood Suites
Hotel Style:
#3 Business Hotel in Windsor Locks
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites Windsor Locks staff and other travelers.
3 questions
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Longmeadow, Massachusetts, United States
over a year ago
Longmeadow, Massachusetts, United States

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Questions? Get answers from Candlewood Suites Windsor Locks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask about the famous Sliders deli around the corner. I cannot think of the name but Andrea will tell you !”
 of 5 bubbles 824baxterb, Oct 30, 2016 | Read review
“A second or third floor room will be quiet it seems; I had no problem with noise from nearby airport.”
 of 5 bubbles NYSeasonedTraveler, Aug 7, 2016 | Read review
“The 1 bedroom queen suite doubles the square feet for only a few dollars more.”
  • Kitchen Area
  • Living Area
  • Living room and Bedroom
 of 5 bubbles stevepX3082SX, Apr 13, 2016 | Read review
“top floor; facing old country road”
 of 5 bubbles PULAOKHAO, Oct 25, 2015 | Read review
“ask for a room that backs up to Old County Road and on the top floor”
 of 5 bubbles NCvisitor55, Jun 29, 2015 | Read review
5 of 5
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