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All reviews small store pots pans a long term guest mini kitchen full size refrigerator room amenities one bedroom suite comfy bed nice room bradley international airport the staff was friendly and helpful would stay here again an early flight shuttle cons
rooms need complete renovation bedroom furniture worn bare in spots queen bed very small ok for one living room small and crowded as is bedroom WE were scheduled for an eight nine stay left after the first night.The only bright spot was the front desk...More
Date of stay: December 2018
Response from IHGService, Guest Relations Manager at Candlewood Suites Windsor LocksResponded 1 week ago
Thanks for choosing to stay with us and leaving a feedback. We appreciate receiving comments like yours, as we aim to ensure a memorable experience for every guest.
We have always wanted to create a superb hotel experience for all of our guests,...More
I am beyond frustrated by my experience at this hotel. I had a late flight into BDL and just needed a place to crash for the night as I had an early morning flight out the next morning. The staff at the front desk was...More
Date of stay: November 2018
Thank Amanda B
Response from IHGService, Guest Relations Manager at Candlewood Suites Windsor LocksResponded December 13, 2018
Hello Amanda B,
I appreciate you for staying at Candlewood Suites Windsor Locks and for giving us your thoughts about your recent visit.
I'm very sorry to know about the issues yo had with the check-in and overall upkeep of our facilities. Also, I know...More
Great place with full kitchen pots/pans, dishes, comfortable bed. Laundry room free for guests, nice little workout area. Small store in lobby sells food to prepare in your room. Only about 5 minutes from the airport.
I have used this hotel no less than 4 times at this point. The staff is always friendly and helpful. They are very attentive to every question or concern that I present. Each and every time I have stayed here over the last 2 years...More
We stay at hotels all over the country. This is the first place that I've stayed at the charges you a deposit equal to one night stay. $100 room $100 deposit. $200 for one night. Of course the hundred dollars comes back but it takes...More
Date of stay: August 2018
Response from IHGService, Guest Relations Manager at Candlewood Suites Windsor LocksResponded September 9, 2018
Hi mitchell b,
Thank you for taking the time to share your feedback. We pride ourselves on delivering world class service to our guests, I'm sorry for the inconvenience our reservation policy may have caused you, however, IHG is not involved in the daily operations...More
Candlewood Suites Windsor Locks offers guests a comfortable extended stay. Conveniently situated near the Hartford Bradley International Airport, the Candlewood Suites Hotel in Windsor Locks, CT offers …Moreeasy access to downtown Hartford, CT and Springfield, MA, as well as to top area attractions and businesses. Extended stay guests of our pet friendly Windsor Locks hotel can enjoy spending an afternoon at Six Flags New England or the Eastern States Exposition Grounds. Tours of the historic Mark Twain House, the New England Air Museum and the Springfield Basketball Hall of Fame are also less than 12 miles from our Windsor Locks, CT accommodations. While lodging in Windsor Locks, CT, business-oriented travelers can appreciate our hotel near Bradley International Airport and companies such as Hamilton Sundstrand, Ahlstrom, American Honda and Travelers. To best accommodate our guests' business needs, we offer over 900 sq. ft. of meeting space and a 24-hour business center. During your visit, you can enjoy the comforts of home and the convenience of a regular routine. A complimentary area shuttle and free high-speed Internet access are provided, and an indoor swimming pool, a well-equipped fitness center, a DVD lending library and an outdoor barbecue gazebo are also available on-site. As you plan your trip, we hope you will explore our exceptional Windsor Locks hotel rates and make your reservations with us today. Less
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