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The Westport Inn

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The Westport Inn
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172 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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Los Angeles, California
Reviewed 1 week ago

I was raised in Westport and had never stayed in a hotel here until last night. I was getting into town too late to wake the folks so booked a room for the night. The property is basic, but has been renovated several times since it was the New Englander back in the day. The room was fine - it...

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Helpful?
Thank critterchick1953
Nora G, General Manager at The Westport Inn, responded to this review

Thank you so much for sharing your comments with us, and welcome back to Westport. We are so pleased that you stayed with us, and that you enjoyed our friendly accommodating staff. Service is so important to us, and we are so pleased that Margo, Rachel and Carmen all played a part in making your stay enjoyable. Please stay with...

Jersey City, New Jersey
Reviewed 1 week ago

Stayed overnight for business early February. While I didn't take advantage of many amenities, it was the ambience, spacious room and top shelf appointments that I appreciate in order to decompress after a day of travel to recharge my batteries. Staff was extremely accommodating. Only complaint was the heating/air unit in my room was very noisy but not a big...

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Helpful?
Thank Italo_american_11
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for the feedback from your recent stay at The Westport Inn. We have addressed your issue and taken steps to improve the shortcomings you experienced. We hope to see you again and your family in the near future.

Reviewed 2 weeks ago via mobile

Stayed because of snow small rooms but everything that was needed was here comfortable bed great water pressure.TV had limited channels and no local news only NY. Staff was friendly no issues overall a good stay.

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Helpful?
Thank db639
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for taking the time to share this positive review! I'm so glad to hear you found our accommodations comfortable . We will definitely be using your feedback to make improvements and do everything possible to create a superior experience for all of our guests. I truly appreciate you taking the time to share your experience and we hope...

White Plains, New York
Reviewed 3 weeks ago

The Hotel is in a convenient location but I would pick another hotel that had more modern rooms and lower price. At night, you can hear the sound of the car running across the roads. The sheets and pillows are very hard too and looks like its not iron or wash in a professional hotel laundry but Housekeeping does an...

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Helpful?
Thank galleeleo
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: Thank you so much for staying with us. We appreciate your kind remarks about our friendly staff, and it is so nice to hear that you liked the note and chocolate. We pride ourselves on top notch service and cleanliness. Please accept our apologies for the noise, and uncomfortable pillows and sheets. We hope that these matters were...

New York City, New York
Reviewed 4 weeks ago via mobile

I visited this hotel for one night. Loved the setting. Very well designed and set up. the hotel lobby is inviting and warm. The room was spacious. My only complaint were the sheets. The sheets are extremely hard. A little fabric softener would make a world of difference.

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Helpful?
Thank always2nice
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: We are so pleased that you enjoyed your stay. Thank you for coming. It is so nice to hear that you enjoyed our warm, inviting atmosphere and specious accommodations. We take your comments very seriously, and will have a conversation with our staff regarding the sheets. We hope to see you again soon. Best, Nora M. Gomez General...

Manhattan
Reviewed January 13, 2017 via mobile

This was a nice Inn and well priced. My only issue was the vending machine was empty so had to go to the bar to meet all needs. Stayed in the second building. Room large and comfortable Would definitely return

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Helpful?
Thank Eloiselv
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: Thank you for staying with us. We are pleased to hear that you were happy with your accommodations, and that you will be returning. Please accept our apologies regarding the issues you had with the vending machines. We hope that this situation was not too disruptive to your stay. We are in the process of replacing all of...

NYC
Reviewed December 10, 2016

The Inn needs to clean up the rooms better between guests. I found a smear of lipstick on my bathroom wall and a spider next to one of the beds. The tub looked like it had lint or some other dirt in it as well. I also travel alone and was not told about, nor placed in, one of the...

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1Thank ALSmember
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: Thank you so much for taking the time to share your comments with us regarding your recent stay. We are so pleased to hear that you were satisfied with the restaurant, and all that it has to offer. We pride ourselves on providing top notch entrees and always use fresh ingredients. Please accept our sincere apologies regarding the...

Lutterworth
Reviewed November 12, 2016 via mobile

I stayed for 9 nights and thoroughly enjoyed the hotel facilities. Room was great and well maintained. Really comfortable bed and I slept like a log even though the room was on the corner, ground floor. The staff are friendly and the front desk was well run (Carmen). Unfortunately I did not get the chance to use fitness facilities as...

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Helpful?
Thank babaDADA
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: Thank you so much for staying with us. It is so nice to hear that you enjoyed the hotel! We pride ourselves on service, and are glad to hear that our staff made you feel at home during your 9 days here with us. We are also happy that our comfortable bed gave you such a good night's...

Reviewed November 9, 2016

Conveniently located, comfortable place to stay. The indoor pool and fitness center made this a good plce to rest after a day of driving. The room was clean, neat, comfortable, and quiet (even with a wedding and Bar Mitzvah going on). No free breakfast, but the one in the bar was fine, if a little pricey.

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Helpful?
1Thank Gerald L
Nora G, General Manager at The Westport Inn, responded to this review

Thank you so much for staying with us. It is nice to hear that our conveniently located hotel provided you with the clean, comfortable accommodations you were looking for. We are so glad you were able to take advantage of the fitness center and pool after a long day of driving. We appreciate your business, and look forward to seeing...

Reviewed November 6, 2016

Rooms are clean and nice.I cannot say enough about the staff at the Westport Inn. When I booked a room through Getaroom the first time the cancelation policy was 3 pm. I called and after forever on line I was able to cancel. The second time I booked a room theca ancellation policy was 12 pm and I was not...

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Helpful?
Thank Leslie K
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: Thank you so much for staying with us and for sharing your comments. we take great pride in our service and accommodations and are happy to hear that you were pleased with your room and with our staff. please accept our sincere apologies regarding the problems you experienced while booking your room through Getaroom. I would definitely suggest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Enjoy the beauty of the Connecticut coast by booking at The Westport Inn, an Ascend Hotel Collection Member located off U.S. Route 1 in Westport, Connecticut. This hotel is within close proximity to area attractions that include the Maritime Aquarium at Norwalk, Compo Beach, Sherwood Island State Park and the Westport Country Playhouse. At the hotel, take advantage of our fitness center, business center, free bike rentals and more than 6,000 square feet of meeting space. Additional amenities include free wi-fi, an indoor pool and copy and fax services. Guest rooms and suites (some pet-friendly) offer luxurious bedding, upgraded toiletries, flat-screen televisions with cable, coffee makers, pillow-top mattresses, hairdryers, iPod docking stations, irons and ironing boards. Some rooms offer refrigerators and sofa sleepers. Enjoy convenience and service at the Westport Inn, an Ascend Hotel Collection Member in Westport, CT. We look forward to your stay. ... more   less 

Additional Information about The Westport Inn

Address: 1595 Post Road East, Westport, CT 06880
Location: United States > Connecticut > Westport
Price Range: $111 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Westport Inn 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Westport Hotel Westport
The Hotel Westport
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Questions & Answers

Questions? Get answers from The Westport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I had 134, a corner king. It connects to the room next door, but I never heard a thing. not sure if it was occupied, though.”
 of 5 bubbles critterchick1953, 1 week ago | Read review
“Ask for a room in the back building where it's quiet and off the street. Employees not trained well re: customer service.”
 of 5 bubbles ALSmember, Dec 10, 2016 | Read review
“The rooms at the back side of the hotel off of the post road are quieter.”
 of 5 bubbles 217lesliek, Nov 6, 2016 | Read review
“We were in room 115.....ground level. Parking right out front. Direct access to outside.”
 of 5 bubbles Tisha50, Oct 27, 2016 | Read review
“Get a room in the newer building.”
 of 5 bubbles KitA585, Oct 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question