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Water's Edge Resort & Spa

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Traveler (324)
Room & Suite (209)
Pool & Beach (46)
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Overview
1525 Boston Post Rd, Westbrook, CT 06498-2044 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.5 Star accommodation
Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (824)
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1 - 5 of 816 reviews
Reviewed 3 days ago via mobile

This place is a disaster start to finish. Whoever owns this place needs to make a major change, shut down the entire place, and hire new management from scratch. What type of resort this size has 3.5 stars on TripAdvisor?? Once they loose that 1/2...More

Thank ShorelineGuy
Reviewed 4 days ago

Stayed on a Saturday night... they had wedding there that night... band played outside until midnight... room was shaking from the music/bass... no way to sleep until after midnight. Was with family and young kids. Nobody slept. Calls to front desk to complain unanswered. Property...More

Thank jammarks68
Response from Stephen J, Hotel Manager at Water's Edge Resort & SpaResponded 3 days ago

Jammarks68, Thank you so much for your review. We are so sorry to hear that you did not you did not enjoy your stay here at Water's Edge. I will be reviewing your comments with our front desk team. We would love to speak with...More

Reviewed 6 days ago via mobile

Beautiful property; loved the beach/pool area. Rooms clean but nothing special. Terrible staff; incompetent and act like they don’t care if you are a guest there. Had to ask twice for extra towels, coffee maker in room broken and no one could offer a solution....More

Thank KathyCC185
Response from Stephen J, Hotel Manager at Water's Edge Resort & SpaResponded 4 days ago

KathyCC185, Thank you so much for your comments regarding your stay here at Water's Edge Resort and Spa. We are so sorry to hear that your stay was not up to our standards, and I will be reviewing your review with our staff personally. Please...More

Reviewed 1 week ago

The hotel location is great, but the room itself was below expectations. Very expensive for the room location and accommodations. Tiny television, the air conditioner was a bit noisy, and the water pressure when taking a shower was very low.More

Thank Lawrence A
Response from Stephen J, Hotel Manager at Water's Edge Resort & SpaResponded 1 week ago

Lawrence A, Thank you so much for your comments. We are so disheartened to hear that your time at Water's Edge did not meet your expectations. I will pass this information along to our team to better improve and train our staff in the future....More

Reviewed 1 week ago

Resort is very beautiful in the coast of CT. The rooms were very clean. There is a restaurant on site along with indoor and outdoor pool. We try to get this resort when we are in the area. Close to shopping and other restaurants. Close...More

Review collected in partnership with RCI
Thank SusanitaC10
Response from Stephen J, Hotel Manager at Water's Edge Resort & SpaResponded 1 week ago

SusanitaC10, Thank you so much for your kind words. I am so happy to hear that you enjoyed your time here on property! We look forward to you joining us again! Kind Regards, Stephen Jarzabek Hotel Manager

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About
Description
Waters Edge Resort and Spa offers elegant accommodations, superb dining and a waterfront location, making us the premier choice in Westbrook CT hotels. Ideally situated for business and leisure ...More travelers, families, groups and couples, Waters Edge Resort offers guests a historic experience in a breathtaking setting for the most unforgettable stays. Enjoy onsite dining when you stay with us, rejuvenating spa services, expansive event space and so much more on the Connecticut shoreline. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
190
Price range
$179 - $1,037 (Based on Average Rates for a Standard Room)
Also Known As
Water`s Edge Hotel Westbrook
,
Water`s Edge Resort And Spa
,
Waters Edge Hotel
Location
United States > Connecticut > Westbrook
Photos
Traveler (324)
Room & Suite (209)
Pool & Beach (46)
Dining (39)
Amenities (32)
Business Center & Event Rooms (5)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all 39 restaurants in Westbrook
Cafe Routier
318 reviews
.42 miles away
Turtle Cafe
159 reviews
.69 miles away
Cristy's Luncheonette
195 reviews
.60 miles away
The Restaurant at Water's Edge
258 reviews
.01 miles away
Nearby AttractionsSee all 9 attractions in Westbrook
Tanger Outlets Westbrook
79 reviews
.85 miles away
The Katharine Hepburn Cultural Arts Center
83 reviews
3.31 miles away
The Pink Sleigh Christmas Shop
7 reviews
1.26 miles away
Harvey's Beach
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4.40 miles away
Questions & Answers
Ask a question
Tammi G
December 13, 2017|
AnswerShow all 8 answers
Response from PeterB11296 | Property representative |
Yes, there is a Big Y less than three miles down the street.
0
Votes
welcome2space
September 29, 2017|
AnswerShow all 7 answers
Response from DeeKay638 | Reviewed this property |
Decor is classic but not modern. It was clean and comfortable. I stayed in a suite though so maybe it was better? Great vista of LI from the restaurant.
1
Vote
UConn1
July 11, 2017|
AnswerShow all 4 answers
Response from Mom2three157 | Reviewed this property |
No, the outdoor pool is not heated.
0
Votes
Room Tips
"Ask for a water view."
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"Didn’t stay overnight, so not able to review rooms."
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"King with parlor"
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"Go to another hotel."
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