The first room had curly small hair all over ALL the towels. Asked for a replacement room and got less hair but still there. Also on the blankets. If you care about cleanliness at all, do NOT choose this place! Ordered an omelette for breakfast and I do not eat pork and did not pick that as an option but got ham in my omelette. When I asked for a replacement, only got the omelette without the sides. The front desk staff are alright but not very welcoming and they could definitely be friendlier. Hire some people person please and good cleaners.
I booked the BW in North Haven CT. The lady at the desk and the manager took care of me and and the same price. Breakfast was delivered to us promptly at 7:00 am. Then onto the next BW in Staunton VA.
The hotel room was clean and spacious. Close to the highway but the noise won't hinder. Very friendly personel who give a very fast check-in/out. I wasn't able to get hot water in the bathroom. The bed scheets are statically charged. A 15 minute drive from New Haven centre.
This is a nice hotel, and is in a convenient locatoin. The only issue we encountered was that the hot water took forever to be usable. The breakfast was sufficient and there was an employee present refilling any empty areas.
This place is a dump. Nothing is maintained or cleaned or repaired in the past decade. Shower, bath tub, room amenities, breakfast, towels and sheets, faucets, the reception area and receptionist computer were all broken. I was moved between two rooms, both had bathroom and hot water issues, due to broken faucets, showers, and tubs. Towels in the first room were used and wet when I arrived. The rooms were frozen cold in January, since the hearing were turned off. I had to turn it on, and go stay under hot shower for 20 minutes for the room to warm up. I’m not going to roam about how miserable and under whelming the breakfast was.
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