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BEST WESTERN Executive Hotel of New Haven-West Haven

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BEST WESTERN Executive Hotel of New Haven-West Haven
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299 Reviews from our TripAdvisor Community

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Showing 286: English reviews
New Jersey
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

Whenever we are visiting the University of New Haven we stay here. The rooms are very large, clean and the location is easy to find. Centrally located and not far from the University. Free breakfast is not bad. Comfy beds.

Helpful?
Thank Rgang
LONDON
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 weeks ago

Great place to stay. Staff are very friendly & helpful & go out of their way to make you feel comfortable. Good location just off I-95 & very close to shops & many restaurants. Have stayed here many times over the last 25 years & have never been disappointed with the service. It's not the Ritz but is terrific value... More 

Review collected in partnership with Best Western

Helpful?
Thank MIKE M
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Mr Mike L, Thank you for your great review I am so glad you enjoyed your stay with us again. We enjoy serving you and look forward to providing a memorable experience with exceptional service whenever you travels brings you back to New-Haven-West Haven area. Sincerely, Jocelyn Rojas More 

Packwood, Washington
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 19, 2016 via mobile

We arrived early and the room was not ready, but they suggested other activities and a place to eat. Their suggestions were excellent and we had a great time. The facility was outstanding and quiet. The breakfast was good and was part of the deal. We used the washer and dryer to have clean clothes. They went out of their... More 

Helpful?
Thank Loren M
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Loren M, Thank you for your wonderful review at the Best Western -New Haven-West Haven. ii am very happy to see you were very happy. I will be sure to share your comments with the team. We hope to see you soon. Jocelyn rojas More 

Tel Aviv, Israel
Level Contributor
166 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed October 19, 2016

A big hotel, not new but good maintained. Very quiet hotel in a quiet town. Very comfortable clean rooms and a big breakfast. Close to everything,restaurants etc. Good desk service. you will enjoy this hotel -for sure

Helpful?
Thank GadiB69
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear GadiB69, It was a pleasure reading your review of our hotel, Best Western Executive Hotel-New haven-West Haven . It was wonderful to know that you had a great experience while here in New England area. I will be sure to share your comments with our team. Looking forward to see you back in the hotel. Sincerely, Jocelyn Rojas More 

Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 19, 2016

I can always count on a comfortable stay and a wonderful time when I visit. This time was not any different. Great staff, a wonderful location, great accommodation equals an awesome visit for me. See you soon!

Review collected in partnership with Best Western

Helpful?
1 Thank Brenda O
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Thank you for your great review of our Best Western-West Haven-New Haven Hotel. It is a great feeling of accomplishment reading review like your knowing the hard work the team puts in every day to make every guest stay a great one paid off. I will be sure to share your comments with the team. We are looking forward to... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2016

The hotel is right off Rt 95, and there are a few restaurants and Walmart next to it, so it's quite convenient. Free breakfast is decent. The first night I was there I could hardly sleep for half of the night as I could hear the traffic on Rt 95 all the time, so I asked the front desk to... More 

Helpful?
Thank Wendy W
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Thank you for your review on your recent stay. I am glad to hear that you enjoyed our location and did fine our breakfast good. In regards to the traffic on Rt 95, I do apologize for the trouble. Please let us know in advance if you are coming to the area and stay with us and will make sure... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 4, 2016

The hotel was clean but very worn. Bathroom had dripping facet. Hotel close to Rt. 95 and you could hear the traffic all night long. Hotel needs 'facelift" to attract more people, Fitness center needs work. Also needs to have a water cooler and towels If the Hampton Inn next door has rooms available, stay at the Hampton INN

Review collected in partnership with Best Western

Helpful?
1 Thank 758beverlyc
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear 758beverlyc, Thank you for sharing your review of our hotel for your recent stay. Your experience is not something we want to read. We strive to make every guests stay a great one. We certainly failed the mission here. We will certainly take your experience and solve the issue right away. Looking forward to see you back in our... More 

west haven, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 3, 2016

my stay here is always pleasant very comfortable I call this my home away from home just very relaxing every time I stay here I love how quit and peaceful it is here. the staff is very professional. they always there for your needs to be met I respect how they treat me

Review collected in partnership with Best Western

Helpful?
1 Thank Patrice N
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Patrice N, Thank you for sharing your experience with us. We enjoy serving our valued guests and will share your feedback with all the staff. We look forward to seeing you again next time your travels bring you back to New England area. Sincerely yours, Jocelyn Rojas More 

Shippensburg
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 2, 2016

We have stayed here with our competitive college team twice and Jocelyn and her staff have given us a tremendous experience both times. They are friendly, efficient, accommodating...just an all around wonderful group. It has been a very easy trip to work with them and we definitely will continue to stay with them when in New Haven. I can't recommend... More 

Review collected in partnership with Best Western

Helpful?
1 Thank WHISKEYTIM
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Whiskeytim, Again, Thank you for your great review and I am glad that you and your group enjoyed your stay at the Best Western-New Haven-West Haven. Again Thank you for your fantastic feedback and I cannot wait for your next visit. Sincerely, Jocelyn Rojas More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2016 via mobile

Both rooms next to ours rented hourly, walls are not thick enough to hide that fact. No chance to sleep. Dirty towels. I'll guess I'll skip breakfast under these circumstances. Broken vending machines.

Helpful?
1 Thank Nils H
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Nils h. Thank you for sharing your review of our hotel for your recent stay. Your experience is not something we want to read. I do apologize for any convenience you had in our hotel. First of all our hotel is not rented hourly. We strive to make every guest stay a great one. We certainly failed the mission... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
We are easily located right off of Hwy. 95. two miles away from 7 miles of beach on Long Island Sound and 4 miles from downtown New Haven. Newly remodeled guest rooms and public areas! Full Breakfast is included. Come try out our new pancake maker! We also have 3 private meeting rooms ready for all of your group needs! ... more   less 

Additional Information about BEST WESTERN Executive Hotel of New Haven-West Haven

Address: 490 Saw Mill Road, West Haven, CT 06516
Location: United States > Connecticut > West Haven
Price Range: $102 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Executive Hotel of New Haven-West Haven 2.5*
Number of rooms: 100
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Also Known As:
Best Western West Haven
West Haven Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Executive Hotel of New Haven-West Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a room on the other side of the highway if you are a light sleeper”
 of 5 bubbles wendyw195, Oct 14, 2016 | Read review
“ask for rooms that are not on the highway side of the hotel”
 of 5 bubbles rbsa2016, Aug 9, 2016 | Read review
“Top floor corner so you are not near many b”
 of 5 bubbles PrincessVahineMaui, Aug 7, 2016 | Read review
“Windows on the top floor are floor to ceiling, so try and request a room there!”
 of 5 bubbles cecesimms, May 20, 2016 | Read review
“I was on the second floor, and it was still very quiet.”
 of 5 bubbles michellelN1698XX, Jan 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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