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BEST WESTERN Executive Hotel of New Haven-West Haven

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BEST WESTERN Executive Hotel of New Haven-West Haven
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285 Reviews from our TripAdvisor Community

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Showing 273: English reviews
New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

8 nights in this hotel and everything was excellent. food was great rooms were clean and comfortable and hotel staff was excellent. We had 8 rooms and the rate was fair even with 16 players no complaints about anything.. not even noise

Helpful?
Thank rbsa2016
WILLOW GROVE, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was very attentive to any needs. Rooms were neat & clean. Breakfast was very good, alot of choices. I would recommend this hotel to everyone. We would stay here again. It was also a convenient location to where we were going.

Review collected in partnership with Best Western

Helpful?
Thank Alfred F
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Thank you for taking the time to write this great review and share your experience. It is heartwarming to hear of how our efforts to give you a great experience, filled with comfort and convenience have been successful.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels brings... More 

New York City
Level Contributor
192 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We decided to spend the night in Connecticut to get away from the rain. Chose a best Western as they were giving very good rates. The place was extremely clean, the rooms were spacious, they have free WiFi and they give you free breakfast. My only complaints - the eggs tasted not like eggs, they had no Splenda and the... More 

Helpful?
Thank PrincessVahineMaui
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear PrincessVahineMaui, Thank you for taking the time to share your great feedback and to acknowledge the efforts of our hardworking staff and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel comfortable and happy . I am very happy to hear that you experienced no difficulties with our services. We look forward... More 

The Villages, Florida
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel was easy to get to from the highway. The check in staff were friendly and efficient. The accommodations were very clean. We had stayed at 3 other BW's on our trip and this one was, by far, the best. It was updated and in good repair. We couldn't complain about anything! Breakfast was the usual BW breakfast. Checkout... More 

Review collected in partnership with Best Western

Helpful?
Thank dittofred
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Thank you so much for your compliments to our hotel and service. It is very rewarding to hear from you on this matter, and we appreciate that you have acknowledged our efforts to provide a clean, comfortable and hospitable experience. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory.... More 

Augusta, Maine
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 11, 2016

This hotel was easy to find, right off the highway. Our room faced away from the highway so I don't remember hearing any traffic noise. Restaurants are close. Breakfast is included. The room included a refrigerator & microwave. The room was clean and comfortable. We had no complaints!

Helpful?
Thank Beth O
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are very delighted by your compliments. Your review is greatly appreciated. We are so glad that your stay was enjoyable and we look forward to seeing you again!. Sincerely, Jocelyn Rojas More 

Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2016

I came for another relaxing and fun weekend in Connecticut. I stayed at my favourite hotel and had a wonderful time. I am so glad that I can stay at a place that I know exactly what I will get out of it. I always have fun here, a great workout and get great sleep. All of the things I... More 

Review collected in partnership with Best Western

Helpful?
Thank Brenda O
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. Your review is very important to all the staff and Management to hear from a regular guest like yourself who have found our accommodations and services to be so welcoming and convenient through the years. We can't wait to serve you again. Sincerely,... More 

Charles Town, West Virginia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 27, 2016

This property has declined rapidly. Everything is old and doesn't work properly. Management shrugs when told of things that don't work. Locked out of room twice due to malfunctioning card reader. Left a day early since it was just a horrible experience.

Review collected in partnership with Best Western

Helpful?
Thank William B

Travelers are raving about these West Haven hotels

New Jersey, USA
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
1 of 5 stars Reviewed June 26, 2016 via mobile

When I booked 3 rooms, I was promised one room with a roll in shower. Upon check in, I was advised that no room with a roll in shower was available I agreed to a standard handicapped accessible room. The shower did not work, which we found out the following morning. I was given 10% off. When I checked into... More 

Helpful?
Thank familyoffourNJ
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear familyoffourNJ, Thank you for your comments concerning your visit at Best Western Executive Hotel at New Haven-West Haven . We do appreciate your taking the time to write a survey and hope you will accept our apologies for any inconvenience you experienced. I have inversitigated your comments and will take steps to ensure that the problems you experienced do... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 8, 2016 via mobile

Best Western New Haven was a last minute book. After searching for multiple hotels in the area this was one of few with availability. Upon checking in I had to contact front desk to provide me with a vacuum cleaner....located near the Ac/heater unit there was quite a mess. The front desk was kind enough to provide me with a... More 

Helpful?
1 Thank Danielle D
Woodbridge, United States
1 review
5 of 5 stars Reviewed June 7, 2016

We arrived way past check in, and the Front Desk was incredibly nice and helpful. Check in was smooth, and efficient. Our room was awesome. We had a double, very large yet cozy, business like yet personal. Bedding was very comfortable. The hotel was clean, and all staff was friendly. We did not use the pool or weight room however,... More 

Review collected in partnership with Best Western

Helpful?
Thank Felichia S
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Felichia S. We just want to take a moment to personally thank you for your great review on your recent stay at the Best Western Executive Hotel New-Haven-West Haven. Looking forward for your future stay . Sincerely, Jocelyn Rojas More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are easily located right off of Hwy. 95. two miles away from 7 miles of beach on Long Island Sound and 4 miles from downtown New Haven. Newly remodeled guest rooms and public areas! Full Breakfast is included. Come try out our new pancake maker! We also have 3 private meeting rooms ready for all of your group needs! ... more   less 

Additional Information about BEST WESTERN Executive Hotel of New Haven-West Haven

Address: 490 Saw Mill Rd, West Haven, CT 06516-4044
Location: United States > Connecticut > West Haven
Price Range: $110 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Executive Hotel of New Haven-West Haven 2*
Number of rooms: 100
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Also Known As:
Best Western West Haven
West Haven Best Western
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