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Hampton Inn & Suites New Haven - South - West Haven

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Hampton Inn & Suites New Haven - South - West Haven
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453 Reviews from our TripAdvisor Community

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Showing 444: English reviews
New haven
1 review
3 of 5 stars Reviewed yesterday NEW

The rooms were clean.. The mattress & pillows were terrible😔😖 Breakfast was nasty there was only one person working the food kept running out.. There is still money being held on my card & I checked out days ago #pissed

Review collected in partnership with Hampton

Helpful?
Thank 740tanikad
Mollymook
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

As the title says, the accommodation is fine but the girl that checked us in didn't smile once nor did she welcome us. Questions were not welcomed and all and all not a good introduction. Next morning checking out, different person (male) same attitude. Hilton chain- lift your game.

Helpful?
Thank Jim R
Manassas, Virginia
1 review
1 of 5 stars Reviewed 4 days ago NEW

Room was dirty, no towels, looked like they only made the beds. When I walked in the room there was an empty pack of cigarettes, keys and charger. When I called for towels said they would bring up waited an hour went downstairs to get them and the person was watching TV. the location and service was horrible.

Review collected in partnership with Hampton

Helpful?
Thank guzmansimmonsd
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Every staff member at this Hampton was polite, helpful, professional and friendly. We have stayed here many times and were greeted with familiarity. The young lady on duty said she remembered us and made sure we had a room to fit our needs.

Review collected in partnership with Hampton

Helpful?
Thank playdoe2010
Montreal, Quebec, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent Hampton Inn. New Clean inviting! Rooms are spacious with plenty of space to relax. Located just off the I95 makes it easy to access and provides an ideal location. Though close to the highway no noise is experienced. Staff are extremely pleasant and helpful. Breakfast is nothing fancy, typical Hampton, but satisfying. I fully recommend staying... More 

Helpful?
Thank Mike B
Pennsylvania
Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed 3 night and enjoyed it. Pro's: Good internet, clean rooms, comfy bed & very friendly staff. Con's: Mediocre breakfast, watery oatmeal, no ketchup or hot sauce even tho I asked (but plenty of mustard), cheap fruits and overcooked warm foods.

Helpful?
Thank Walker R
Jeremy R, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Good Afternoon Walker R, I am happy you enjoyed your 3 nights with us. Our staff strives to create a comfortable guest experience and I am glad we have succeeded. I will look into the breakfast items you mentioned. Thank you for your great feedback and we hope to see you again! Regards, Jeremy Raynor General Manager More 

Coatesville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Family reunion was close to the hotel. I would recommend this or any Hampton Inn Hotel to anyone. The rooms were very clean. The bathrooms were spotless. The beds were soft and comfortable. I can not wait to hopefully return in November.

Review collected in partnership with Hampton

Helpful?
Thank Mattie G
Jeremy R, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hi Mattie G, We cannot wait for you to return in November either! I am happy your enjoyed our soft beds and spotless bathrooms. We look forward for your return to the Hampton Inn West Haven. See you soon. Regards, Jeremy Raynor General Manager More 

Gainesville, Florida
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was visiting Yale, and booked late so stayed out here in West Haven. This Hampton was conveniently located close to the highway, with a Walmart and Aldi near by. Breakfast was decent, and staff were friendly. Room was large with usual Hampton amenities.

Helpful?
Thank Adam C
Jeremy R, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hi adam00, So glad you enjoyed your stay at the Hampton Inn West Haven. as you noted, we are strategically located near Yale with plenty of shopping in walking distance. Hope your visit to Yale was an enjoyable one. We look forward to seeing you again soon. Regards, Jeremy Raynor General Manager More 

Upland, CA
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Recently spent several days here on business. Warmly welcomed by Tiffany who immediately made me feel at home. The room was large, clean and very comfortable with a refrigerator, microwave, good wi-fi and great bed. Only suggestion is it could use a lighter blanket as the one provided was very warm at night. I'm sure it's welcome during the cold... More 

Helpful?
Thank whiningyapper
Jeremy R, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hi whiningyapper, Thank you for your fantastic feedback! I am happy our guest service agent made you feel so welcome. That is our goal -- to make you feel as if you're home...with a few extra perks. There is plenty of shopping, as you discovered, and places to dine for lunch and dinner all within walking distance. We hope to... More 

Annapolis, MD
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First of all, realize this property is sandwiched between I-95 and a busy access road. You are going to get noise. I had been sent a email the day prior asking me if I wanted to pick my room. Since the only choice given was a room with a king, I didn't bother. On checking in, I was given a... More 

Helpful?
Thank Dittmarschen
Jeremy R, General Manager at Hampton Inn & Suites New Haven - South - West Haven, responded to this review

Hi Dittmarschen, I apologize your stay with us was not a better one. The pool of rooms guests have to choose from vary depending on how many rooms and room types we currently have available. If we had high occupancy on the day of your arrival, then unfortunately you were given a limited selection. As for traffic noise, we do... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the coastline of Connecticut during your stay in West Haven. Our property is located 10 minutes from New Haven, the home of Yale University and is close to many area attractions like Bradley Point Park and Yale Peabody Museum. Enjoy free WiFi and a hot free breakfast, as you relax in our clean & fresh Hampton beds. ... more   less 

Additional Information about Hampton Inn & Suites New Haven - South - West Haven

Address: 510 Saw Mill Rd, West Haven, CT 06516-4044
Location: United States > Connecticut > West Haven
Price Range: $131 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites New Haven - South - West Haven 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn And Suites New Haven-South-West Haven
Hampton Inn & Suites New Haven-South-West Haven Hotel West Haven
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