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Hampton Inn & Suites New Haven - South - West Haven

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510 Saw Mill Road, West Haven, CT 06516
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Hampton Inn & Suites New Haven - South - West Haven
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419 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Connecticut
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My room was very clean, my bed was clean and comfortable as well. The AC worked great which was a plus. The only complaint I have is the pillows go super flat the second you lay on them. ALL of the staff I encountered were polite and helpful. In fact, I actually left my favorite ring in my room after... More 

Helpful?
Thank AmenityzGalore
Aiken, South Carolina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I don't understand the good reviews. It was noisy no matter where you were too close to 95.n I was told I was paying for a nonrefundable rate by the 800 people as I was paying for 4 rooms 3 for my children. I was told my card would be charged immediately so my children would have no trouble checking... More 

Helpful?
Thank Anne G
Management response:

Dear Anne G, Thank you so much for your valuable feedback. Unfortunately, the person whose name the reservation is under must be present at check-in for safety and security reasons. We only authorize your credit card at check-in and do not charge it until after midnight. I sincerely hope you give our hotel another chance the next time you're back... More 

Avenel, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for one night while my nephew was visiting Yale. It's close to campus and easy to access from the highway. We arrived a few hours early and were able to check in right away. That was a nice surprise. The beds here are some of the most comfortable I've slept in. The free breakfast offered... More 

Review collected in partnership with Hampton

Helpful?
Thank Helen C
Management response:

Hi Helen C, Thank you so much for your great feedback. I'm glad you enjoyed your stay with us and we look forward to having you back next time you visit your nephew. More 

Columbia, Maryland
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, it was a pleasant stay. The room was smaller than most Haampton rooms we have stayed in. Complementary breakfast had a good variety of choices: make your own waffles, sausage, eggs, bagels, breads, good fruit selection. Staff was friendly and helpful and welcoming.

Review collected in partnership with Hampton

Helpful?
Thank Jeff R
Management response:

Hi JeffScottRick, So happy you had a pleasant stay with us! The complimentary breakfast is a big favorite of most our guests. We hope to see you again soon! More 

framingham, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Ug, I just have to say I got no sleep for two nights. My rrom was just outside the laundry room. And my fridge made noise all night on top of it all. And my toilet seat was broken off so it slid around.. I was too tired to report anything. the towels were like sandpaper. I think my daughter,... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Charles M
Management response:

Hi Charles M, I wish you would have called to report these issues as they would have been resolved quickly. This is the first complaint we've had regarding our fluffy towels and will be looked into. As your daughter goes to college in the area, I sincerely hope you will give us another chance to shine. Thank you so much... More 

Airmont, United States
1 review
3 of 5 stars Reviewed 1 week ago

Nothing special, just an overnight stay. There was no one to help with bags. Breakfast was bland and the coffee was terrible. I am not sure if i would stay there again, there wasn't anything bad. But there was nothing that stood out to recommend the Hampton Inn & suites. The staff was polite and friendly.

Review collected in partnership with Hampton

Helpful?
Thank Mark M
Norwalk
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Easy access to major roadways and New Haven sites. We stayed at this hotel in the midst of a three day bicycle event. Needed cleaning shower and tub soak and good nights sleep. We were rewarded with both

Review collected in partnership with Hampton

Helpful?
Thank bobdixon111
Management response:

Hi bobdixon111, I'm glad you were able to relax after a long day of riding in your bicycle event. I hope you were able to ride up toward Yale as it has some amazing trails. We look forward to seeing you on your next event. More 

Utica, NY
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We ended up here after the other hotel we booked turned out to be a nightmare. Thankfully, even though it was a holiday weekend, they had a few rooms left. Our room was spacious, super clean (they wash ALL of the bedding, not just the sheets!!). The bathroom was clean like I cleaned it myself. The staff was friendly and... More 

Helpful?
Thank AmandaFlansburg
Management response:

Hi AmandaFlansburg, Thank you so much for your warm words. We are very happy you were able to find us after your previous arrangement went sour. I hope you had a fantastic July 4th and we look forward to seeing you again! More 

Moorestown, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

A great Hampton Inn! Our room was immaculate and so was our bathroom. Great TV and air conditioning. Our room was very quiet. Great ice from the ice machine. Good internet service. Great staff! Great Continental breakfast.

Review collected in partnership with Hampton

Helpful?
Thank DonnafromNJ
Management response:

Hi DonnafromNJ, Love hearing positive feedback from our guests! Thank you for your great feedback and I will be sure to let the staff know how much you appreciated their hard work. Come back soon! More 

Fishers, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

When I arrived at the hotel, the service was excellent and prompt. The room was clean and spacious. Slept very well. The complimentary internet service was good compared to other locations where you might get a continued disconnect. I also took advantage of the complimentary breakfast. I must say they had plenty of everything except Juice..no orange juice or apple... More 

Review collected in partnership with Hampton

Helpful?
Thank Lourdes C
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the coastline of Connecticut during your stay in West Haven. Our property is located 10 minutes from New Haven, the home of Yale University and is close to many area attractions like Bradley Point Park and Yale Peabody Museum. Enjoy free WiFi and a hot free breakfast, as you relax in our clean & fresh Hampton beds. ... more   less 

Additional Information about Hampton Inn & Suites New Haven - South - West Haven

Address: 510 Saw Mill Road, West Haven, CT 06516
Location: United States > Connecticut > West Haven
Price Range: $116 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites New Haven - South - West Haven 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn & Suites New Haven-South-West Haven Hotel West Haven
Hampton Inn And Suites New Haven-South-West Haven
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