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Hampton Inn & Suites New Haven - South - West Haven

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Hampton Inn & Suites New Haven - South - West Haven
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423 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Washington, DC, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Have stayed here twice over the past year and neither time has been perfectly satisfactory. A lot of the rooms are noisy due to I-95 running past. They also seem to cut corners on a lot of things or just seem overwhelmed. This most recent vist, the two queen size bed room had 1 queen and 1 full size, not... More 

Review collected in partnership with Hampton

Helpful?
Thank Kevin F
Philadelphia
Level Contributor
105 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is situated about five miles away from New Haven and just off I-91 and parking is easily available. The staff are courteous and helpful. The facility has been around for some years but the furniture, and carpets are in such good shape that one might assume that the hotel is new. The room and bathroom were spacious and... More 

Helpful?
Thank rexpig
Annapolis, Maryland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Typical for a Hampton, but the hotel is close to 95 and the road noise was excessive.there was no entertainment close to the hotel but some decent waterfront restaurants to drive to. Overall, a good place to stop overnight.

Review collected in partnership with Hampton

Helpful?
Thank Nutty4Water
Connecticut
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

My room was very clean, my bed was clean and comfortable as well. The AC worked great which was a plus. The only complaint I have is the pillows go super flat the second you lay on them. ALL of the staff I encountered were polite and helpful. In fact, I actually left my favorite ring in my room after... More 

Helpful?
Thank AmenityzGalore
Aiken, South Carolina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I don't understand the good reviews. It was noisy no matter where you were too close to 95.n I was told I was paying for a nonrefundable rate by the 800 people as I was paying for 4 rooms 3 for my children. I was told my card would be charged immediately so my children would have no trouble checking... More 

Helpful?
Thank Anne G
Management response:

Dear Anne G, Thank you so much for your valuable feedback. Unfortunately, the person whose name the reservation is under must be present at check-in for safety and security reasons. We only authorize your credit card at check-in and do not charge it until after midnight. I sincerely hope you give our hotel another chance the next time you're back... More 

Avenel, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for one night while my nephew was visiting Yale. It's close to campus and easy to access from the highway. We arrived a few hours early and were able to check in right away. That was a nice surprise. The beds here are some of the most comfortable I've slept in. The free breakfast offered... More 

Review collected in partnership with Hampton

Helpful?
Thank Helen C
Management response:

Hi Helen C, Thank you so much for your great feedback. I'm glad you enjoyed your stay with us and we look forward to having you back next time you visit your nephew. More 

Upper Montclair, New Jersey
1 review
1 of 5 stars Reviewed 2 weeks ago

I checked in by phone so my 2 room could be as close as possible. Several hours later a representative called to tell me the " computer" had over sold the hotel and since I had not checked in on line they wouldn't honor my reservation and would give me a list of area hotels. I refused to be sent... More 

Review collected in partnership with Hampton

Helpful?
Thank sheila b
Columbia, Maryland
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall, it was a pleasant stay. The room was smaller than most Haampton rooms we have stayed in. Complementary breakfast had a good variety of choices: make your own waffles, sausage, eggs, bagels, breads, good fruit selection. Staff was friendly and helpful and welcoming.

Review collected in partnership with Hampton

Helpful?
Thank Jeff R
Management response:

Hi JeffScottRick, So happy you had a pleasant stay with us! The complimentary breakfast is a big favorite of most our guests. We hope to see you again soon! More 

framingham, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Ug, I just have to say I got no sleep for two nights. My rrom was just outside the laundry room. And my fridge made noise all night on top of it all. And my toilet seat was broken off so it slid around.. I was too tired to report anything. the towels were like sandpaper. I think my daughter,... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Charles M
Management response:

Hi Charles M, I wish you would have called to report these issues as they would have been resolved quickly. This is the first complaint we've had regarding our fluffy towels and will be looked into. As your daughter goes to college in the area, I sincerely hope you will give us another chance to shine. Thank you so much... More 

Airmont, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Nothing special, just an overnight stay. There was no one to help with bags. Breakfast was bland and the coffee was terrible. I am not sure if i would stay there again, there wasn't anything bad. But there was nothing that stood out to recommend the Hampton Inn & suites. The staff was polite and friendly.

Review collected in partnership with Hampton

Helpful?
Thank Mark M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the coastline of Connecticut during your stay in West Haven. Our property is located 10 minutes from New Haven, the home of Yale University and is close to many area attractions like Bradley Point Park and Yale Peabody Museum. Enjoy free WiFi and a hot free breakfast, as you relax in our clean & fresh Hampton beds. ... more   less 

Additional Information about Hampton Inn & Suites New Haven - South - West Haven

Address: 510 Saw Mill Rd, West Haven, CT 06516-4044
Location: United States > Connecticut > West Haven
Price Range: $115 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites New Haven - South - West Haven 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn & Suites New Haven-South-West Haven Hotel West Haven
Hampton Inn And Suites New Haven-South-West Haven
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