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    SpringHill Suites Mystic Waterford

    401 N Frontage Rd, Waterford, CT 06385-4349
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    7/30/2017 7/31/2017
    $139
    $139
    $139
    Traveler (59)
    Room & Suite (28)
    Dining (5)
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    Overview
    • Excellent34%
    • Very good44%
    • Average17%
    • Poor4%
    • Terrible1%
    Travelers talk about
    “mohegan sun” (19 reviews)
    “front desk” (46 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Kitchenette
    Wheelchair access
    Business Center
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Holiday Inn New London - Mystic Area
    218 reviews
    #1 of 5 hotels in New London
     
    Mohegan Sun
    2,673 reviews
    #1 of 4 hotels in Uncasville
     
    Red Roof Inn Mystic - New London
    334 reviews
    #2 of 5 hotels in New London
     
    Hilton Garden Inn Mystic Groton
    766 reviews
    #1 of 14 hotels in Groton
     
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (224)
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    1 - 5 of 223 reviews

    Reviewed 4 weeks ago via mobile

    We have stayed at this property often. Miss some of the previous managers. They were very thoughtful. The place seems to keep its good vibes. The location is a bit complicated to reach but with GPS more is possible nowadays. We checked in for a...More

    Thank dgdayana
    Response from John G, Manager at SpringHill Suites Mystic WaterfordResponded 2 weeks ago

    Thank you for taking the time to leave a review of your recent stay at our hotel. We are sorry to hear that you had some issues during your stay. We are going to check the toasters and see if there is a problem, if...More

    Reviewed 4 weeks ago

    I've stayed in quite a few Marriott properties and this one is definitely in need of some branding realignment; not a good representation of the Marriott brand. I was there on business travel so I needed a printer. But it was broken the ENTIRE eleven...More

    Thank thinkdammit
    Response from StephanieGonsh, Front Office Supervisor at SpringHill Suites Mystic WaterfordResponded 4 weeks ago

    Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Mystic Waterford. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal...More

    Reviewed May 29, 2017 via mobile

    My mother and I stayed here one night before heading to the casino. Although the room was big and included a microwave, fridge and sink, it was the loudest hotel I've ever stayed at. I literally could hear the person sneeze next door. The staff...More

    Thank Jaclyn283
    Response from StephanieGonsh, Guest Relations Manager at SpringHill Suites Mystic WaterfordResponded May 30, 2017

    Thank you for taking the time to fill out a survey for SpringHill Suites by Marriott Waterford CT. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your...More

    Reviewed May 26, 2017

    I'm not sure if it was just my room, but I think they could benefit from some remodeling of the rooms. Cigarette burns in the carpet, terrible patch job on the roof from what looks to be what was a leak from above. Housekeeping could...More

    Thank amellow1
    Response from John G, Guest Relations Manager at SpringHill Suites Mystic WaterfordResponded May 27, 2017

    Thank you for your feedback. I am sorry to hear your stay did not meet your expectations. I will be sure to share this with the appropriate departments. We hope you will consider us again the next time you are in Waterford/Mystic area.

    Reviewed May 22, 2017

    I have stayed at the SpringHill Suites twice for events at the United States Coast Guard Academy for which my daughter attended and graduated. This Marriott property has a pleasant and helpful Staff, is clean and well maintained, and close to the Academy. They have...More

    Thank Jim B
    Management response:Responded May 23, 2017

    Thank you for your comments. We look forward to your next visit.

    Holiday Inn New London - Mystic Area
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    Mohegan Sun
    2,673 reviews
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    Red Roof Inn Mystic - New London
    334 reviews
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    Hilton Garden Inn Mystic Groton
    766 reviews
    #1 of 14 hotels in Groton
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $147 - $341 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Booking.com, Priceline, Hotwire, Marriott, Hotels.com, Cheap Tickets and getaroom.com so you can book your SpringHill Suites Mystic Waterford reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Connecticut >
    • Waterford
    • Also Known As
    • Springhill Suites Mystic Waterford Hotel Waterford ,
    • Springhill Suites Waterford ,
    • Waterford Springhill Suites
    Add Photo Photos
    Traveler (59)
    Room & Suite (28)
    Dining (5)
    Pool & Beach (5)
    Hotel & Grounds (30)
    Bathroom (7)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
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    218 reviews
    1.65 miles away
     
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    .46 miles away
     
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    Best Western Olympic Inn
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    2.59 miles away
     
    Nearby Restaurants
    LongHorn Steakhouse
    86 reviews
    .98 miles away
    Illianos Real Italian Pizzeria
    32 reviews
    .43 miles away
    Outback Steakhouse
    96 reviews
    .24 miles away
    Texas Roadhouse
    45 reviews
    .60 miles away
    Nearby Attractions
    Block Island Express Ferry
    87 reviews
    1.77 miles away
    Cross Sound Ferry Lighthouse Cruises
    30 reviews
    1.77 miles away
    United States Coast Guard Museum
    30 reviews
    1.14 miles away
    Garde Arts Center
    39 reviews
    1.64 miles away
    Ask a question
    Questions & Answers
    Lori B
    March 2, 2017|
    Answer
    Response from Carl V | Reviewed this property |
    Probably not. My suggestion is to talk to the Manager, as she is quite helpful as to suggestions.
    0
    Votes
    tonigirl72
    September 14, 2016|
    Answer Show all 5 answers
    Response from Agent709 | Reviewed this property |
    When I am coming in late I do call just to let them know, but because the room is probably being held with your credit card you really don't have to I just do for my own piece of mind. The staff there is really nice and go... More
    0
    Votes
    bonz15
    October 6, 2014|
    Answer Show all 3 answers
    Response from WHGGuestService | Property representative |
    Hi Bonz15! Thank you for sending us a question! - Check-in: Early Check-in is not guaranteed, and is based upon availability on the day you are to check in. Check-in time is 3pm, but you can always check in later than... More
    0
    Votes
    Room Tips
    "It is quite soundproof, but you can ask to be place as far as possible from the main road"
    Read review
    "Ask for a higher floor in a corner. I'd assume they would be quieter.."
    Read review
    "Ask for a room furthest from the highway side."
    Read review
    "I was in Room 226 and it was fine. Two queen beds."
    Read review
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